a fair summary after a year, because it is not all bad the slot catalogue is properly broad, the live tables are well run, the site itself has almost never gone down and no balance has ever come... See more
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See what reviewers are saying
Sunday afternoon I checked the FAQ for withdrawal timing, then the cashier showed a different estimate after I chose Trustly. Same process, two clocks. Fantastic little surprise. Nobody should need th... See more
Support clarified to me Fishin' Frenzy contributed to wagering. The progress meter hardly changed after 40 minutes, then the terms screen said that game counts as 5%. The account screen didn't make an... See more
The free play mode all the slots have behaves almost exactly like when playing with real money. I can test features properly before deciding if I want to continue with cash or not. It's helpful when t... See more
Company details
Written by the company
Crown Jewelz - 500% up to £3,000 + 150 Cash Spins
Contact info
United Kingdom
- info@lionsluxury.nl
- lionsluxury.nl
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
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The session alert popped up after I…
The session alert popped up after I closed the game. After that, I noticed only since I looked before playing
I wanted a quick check, not a spreadsheet session. The same detail was still wrong before bed
Bonus voided for irregular play
Bonus voided for irregular play. No detail given.
I submitted my council tax statement…
I submitted my council tax statement and the profile remained pending. The problem was that support told me to check the screen I had screenshotted.
A proper checklist would have saved the back-and-forth.
It was a minor issue until the account pages kept disagreeing.
the games work and the money side does…
the games work and the money side does not, which is the wrong way round for a casino! deposits instant, cashouts 6 days, and the chat has one paragraph it sends about all of it.
The bingo hall was too cold near the…
The bingo hall was too cold near the side door, and every time someone went out to smoke the draft hit our table. Hard to enjoy a session while wearing my coat indoors.
fruit Party held onto my sound setting…
fruit Party held onto my sound setting when i moved from phone to laptop, which i liked. that was the bit that stuck with me after logging off.
Document upload failed twice
The setting did nothing
The setting did nothing. I enabled “stop on bonus feature” before starting autoplay because I wanted to watch the feature manually.
Autoplay continued straight through it anyway.
That setting is genuinely important, so it shouldn’t be there unless it works reliably. What I disliked was losing control of the session after deliberately activating a feature designed to prevent exactly that.
no KYC progress since Monday
cant find the reality check setting in…
cant find the reality check setting in the app at all, only on desktop.
came across buffalo in the slots…
came across buffalo in the slots section, love it.
the deposit limit tool is easy to find…
the deposit limit tool is easy to find and does not appear to work.
My budget phone kept looping back to…
My budget phone kept looping back to the login screen.
The cashback schedule changed twice…
The cashback schedule changed twice without any acount notification.
I gave the platform another chance from…
I gave the platform another chance from a hotel room, and verification began only after I requested a payout. That was the final straw for me.
Noah in the live chat got my missing…
Noah in the live chat got my missing spins sorted out while I waited on the line. the fix came through, even if my coffee went cold in the meantime
Wrong game contribution shown
a fair summary after a year
a fair summary after a year, because it is not all bad
the slot catalogue is properly broad, the live tables are well run, the site itself has almost never gone down and no balance has ever come out wrong
what does not work is everything operational
cashouts run about three times the quoted window
verification only starts once your money is waiting
bonus decisions are made by an automated flag no agent can see
and support answers quickly with information that turns out to be wrong about as often as it is right
played Fire Joker and a new bet cap…
played Fire Joker and a new bet cap appeared halfway through the bonus.
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