Lip Monthly Reviews 238

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was billed for at least 3 boxes and only ever received 1. Products were mediocre in the only box I received. No customer service to help fix unfulfilled orders or fraudulent billing either.

Rated 1 out of 5 stars

I had an account previously (over a year ago) and suddenly I'm seeing bill for my new residence address AND my past address... using the card I'd previously used. They create new account and react... See more

Rated 1 out of 5 stars

EDIT - i would love to be included in the class action law suit!!! -- THEY ARE A SCAM DO NOT PURCHASE ANYTHING FROM THEM. I subscribed to a year long subscription and have not received anything for... See more

Rated 1 out of 5 stars

I paid $165 of one year subscription, ended up only getting the first bag with some dollar store cheap craps in it, total worth less than $5. I could not request a refund because I paid annually not m... See more

Company details

  1. Wellness Center
  2. Pharmacy

Information provided by various external sources

Receive 4-5 Full-Size Lip Products Every Month!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I paid $20 for a "deluxe version" and…

I paid $20 for a "deluxe version" and what took 2 months to arrive was nothing special or different from when I paid less. On top of that customer service is no help. They aren't even responding. Bad Bad business. My only option is to dispute the payment and report this business every way possible.

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

This is one of those monthly box deals

This is one of those monthly box deals. I have tried many different make up ones but this one took me by surprise. I love each and every product in the box. It was done personally with my color choices. It is only my first box but I am sure the rest will be just as wonderful.

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

I absolutely love lipgloss and the…

I absolutely love lipgloss and the other lip products top of the line and the matching lip liners that go with my lip color and glosses all of which match my scrubs which is wine color it makes wearing this color fun thank you

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

The bag was awesome

The bag was awesome. Even threw I some gorgeous eyeshadow. Lipsticks are amazing. Lip scrub even better. Definitely worth the small price.

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great Color Choices

I am new to makeup. The color choices for my first bag were perfect. I don't know if I will continue receiving it since I don't need that much lipstick, but I will keep it for a few months at least. I will also come back when I want more.

March 4, 2021
Unprompted review
Rated 1 out of 5 stars

Horrible customer service! Never responds

So fed up with their customer service, They never respond!
It takes them a month to delivery the product. By that time the next bag is due however they are advertising max 7 business to get your bag. I gave them plenty of opportunities but I am done with this company. Definitely going back to ipsy or boxy charm

February 26, 2021
Unprompted review
Rated 1 out of 5 stars

Don't do it.

Well I started my first order Jan 11, 2021 and still haven't received it. Then they charged me again in February which I expected, but still haven't received anything from them. Even though support said they would take care of it on February 11th, 2021. They are not good business.

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

I recieved my very first Lip Monthly…

I recieved my very first Lip Monthly bag and I absolutely love everything inside. Beautiful colors, leaving my lips feeling soft amd smooth, and plump. I will reccomend this bag to all my family and friends

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

GET YOUR LIP MONTHLY!

It was my first time receiving a lip monthly bag, I really enjoyed all the products I received!! Everything was great! My favorite thing I got in this months bag was an organic chapstick!! I really recommend.

January 25, 2021
Unprompted review
Rated 1 out of 5 stars

Have not receivedany shipments from lip…

Have not receivedany shipments from lip monthly in over 6 months!! Last month & today got a bill from the post office that i owe shipping of $2.25 to get my package and I have to pick it up. Wth shipping is slay included. I shouldn't have to pay even more for my packages that are prepaid. Not too mention so my other lip monthly packages i haven't received, a

January 9, 2021
Unprompted review
Rated 1 out of 5 stars

Would give a zero if I could they steal…

Would give a zero if I could they steal your money and do not refund they said they are still waiting on products from December but have not delivered I contacted them and asked them for a refund they told me that since covid they've been waiting for the shipments for other products. Do not go through this company they're shady and horrible and you will lose your money I promise you they won't deliver they delivered one time and that was it. They lie to you so you will send more money they send you one product to keep you hanging on thinking they were going to send you more products and they don't. Don't be a fool.

January 5, 2021
Unprompted review
Rated 1 out of 5 stars

Beware this company is an absolute…

Beware this company is an absolute joke!!! They take your money and never ship. I have now paid for 2 months and have not received either one. They claim that November's bag was shipped USPS first class with no tracking number and when it never arrived those idi ots told me to check with the post office! How do they expect me to track down a package with no tracking number? This company is a scam!

December 9, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THESE THIEVES

I put in 2 orders in September 2020 but as of December 2020 both orders have remained unfulfilled even though they have been paid in full!! DO NOT ORDER FROM THESE THIEVES !!!!

December 7, 2020
Unprompted review
Rated 1 out of 5 stars

Don't purchase from this company

Don't purchase from this company. They trick you by sending the first subscription right away and then take forever to send but keep charging. Its December now and I've been charged for November and December and still nothing has came for those months.

December 2, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look