Lip Monthly Reviews 238

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I was billed for at least 3 boxes and only ever received 1. Products were mediocre in the only box I received. No customer service to help fix unfulfilled orders or fraudulent billing either.

Rated 1 out of 5 stars

I had an account previously (over a year ago) and suddenly I'm seeing bill for my new residence address AND my past address... using the card I'd previously used. They create new account and react... See more

Rated 1 out of 5 stars

EDIT - i would love to be included in the class action law suit!!! -- THEY ARE A SCAM DO NOT PURCHASE ANYTHING FROM THEM. I subscribed to a year long subscription and have not received anything for... See more

Rated 1 out of 5 stars

I paid $165 of one year subscription, ended up only getting the first bag with some dollar store cheap craps in it, total worth less than $5. I could not request a refund because I paid annually not m... See more

Company details

  1. Wellness Center
  2. Pharmacy

Information provided by various external sources

Receive 4-5 Full-Size Lip Products Every Month!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

238 reviews

5-star
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1-star

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Rated 5 out of 5 stars

I am so happy with all the wonderful Bag!

I am so happy with all the wonderful lip products I received in my August lip kit. Thank you for sending colors & glosses that I actually use. Love the little starry bag which is perfect for my purse. Thank you lip monthly, you hit a homerun this month.

August 17, 2019
Unprompted review
Rated 4 out of 5 stars

Wish I could customize the colors to match my skin tone

I want to give it 5 stars but I can’t customize my colors/shades. I received my first bag and the lipliner (by bombshell in the color temptress) and lipstick (by Model co in the color tango pink), are hideous for my skin color. The other 2 items; lip gloss and lip oil really have no color so you can match any skin tone. I wear maybes, berries, and wine tones. I don’t wear pinks, oranges, Browns etc......we will see if it gets better.

August 17, 2019
Unprompted review
Rated 4 out of 5 stars

I love getting to try high quality lip…

I love getting to try high quality lip products that I wouldn't normally buy on my own. I've really enjoyed trying everything I have received so far in my 3 bags. I did have an issue one month where my shipment was never shipped and I had to contact customer service several times before I finally got someone to solve the issue, but other than that, it's been great.

August 13, 2019
Unprompted review
Rated 1 out of 5 stars

Although the concept of lip monthly…

Although the concept of lip monthly sounds great in theory, but beware. I had to cancel my new subscription a few hours after placing it due to a financial issue that came up and I reached out to refund and they flat out said no due to "terms of service". That is not good customer service and that is a good way to deter customers from subscribing in the future.

July 23, 2019
Unprompted review
Lip Monthly logo

Reply from Lip Monthly

Hi Leah,

I'm sorry you dealt with an inexperienced customer service member.

We do have a no refund policy, but not for this situation.

I've gone ahead and refunded your order.

Team LM

Rated 4 out of 5 stars

Great quality products

Great quality products. Definitely worth more than what I paid. Great neutrals could go just a wee bit darker but very happy with this great bag overall.

July 20, 2019
Unprompted review
Rated 5 out of 5 stars

So far

So far, so good. Incredible product, different brands, things to smooth your lips as well as paint them. I love it!

July 19, 2019
Unprompted review
Rated 3 out of 5 stars

Why only "full-size"? Not impressed.

I don't know what their "hangup" is with the "FULL SIZE" products thing. There's lots of brands with travel size, sample size, etc that allows you to try their new lip product, and that are small for travel, makeup pouches, etc. I'd like to see those, too. Why the limit? Have had a sub for 1 year, and have seen other subs with smaller, trial or travel size products. More variety and sometimes more useful. I think I'll switch.

July 10, 2019
Unprompted review
Rated 1 out of 5 stars

Their delivery time is ridiculous

I found out about this towards the end of April and had signed up. It was too late to get April’s bag so I was gonna receive May’s lip monthly bag. I didn’t receive my May lip monthly bag until the second week of June.

July 1, 2019
Unprompted review
Rated 5 out of 5 stars

Love everything that came on my bag

Love everything that came on my bag. The only flaw was their own lipstick its hard to put on, but the color I love It. All the other ones also love the colors that they pick for me. Hope that this continue to every order that I receive.

June 27, 2019
Unprompted review
Rated 3 out of 5 stars

I just got my first order

I just got my first order. I don’t care for the colors. I don’t like the fact that they aren’t more natural colors and comes off easily. I’m going to try for next months to see if it’s any better if not I’m canceling my order.

June 26, 2019
Unprompted review
Rated 3 out of 5 stars

It was ok

It was ok. I didn't like anything other than the chap stick unfortunately...the lipsticks were bright...really bright and i got a lip liner that was dark brown. Just felt like i got all of the leftover reject things...not ordering another.

June 26, 2019
Unprompted review

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