liquidation.store Reviews 886

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 553 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are consistently happy with the products, finding them to be of good value and quality, often containing full-sized items from well-known brands. People frequently praise the variety and the excellent prices, noting that they save a lot of money compared to buying items individually. The ordering process is generally described as easy and the delivery quick, making the overall experience very positive for many. However, some customers were dissatisfied with the quality of certain items, particularly in mystery boxes, finding them to be cheap or not useful. There were instances where the contents did not match the advertised value or were unsuitable for their needs, leading to disappointment.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality and accurate descriptions of... See more

Quality

People report ambiguous experiences with quality, with many customers praising the high quality of products,... See more

Order

Reviewers mention positive feedback about order experiences, with many customers frequently ordering and... See more

Value for money

Customers consistently note positive experiences with value for money, often finding excellent bargains and... See more

Price

Clients share positive opinions on price, frequently praising the good and amazing prices for quality goods... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered about 4 or 5 times now. Initially my first 2 orders had a few teething issues but the seller was quick to respond and resolved. After that all other orders as expected and quick del... See more

Rated 5 out of 5 stars

I ordered a beauty mystery box, was packed with full size products; included skin care products, hair products, nail polishes, make up, creams, balms, perfume sticks, essential oil, body wash. All g... See more

Rated 5 out of 5 stars

This is a fantastic business with amazing products and varied reasonably priced stock. The fact there are only two people behind its success is amazing, as anytime I’ve bought anything it arrives quic... See more

Rated 5 out of 5 stars

I scored a mystery box filled with a quirky mix: baby grows, dog toys, colorful lip balm (for those “crap nipples” moments), headphones, makeup, birthday balloons, and decorations—some treasures,... See more


Company details

  1. Online Marketplace

Written by the company

online marketplace for excess and liquidation stock. Food & Drink. Household. Health & Beauty


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

886 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Received my face mask mystery box…

Received my face mask mystery box today. Whilst 36 face mask for £19.99 is value for money, I was a little disappointed with the selection. The 36 mask were made up of only 3 different types and none were any of those shown in the picture. I did expect a better variety. I shall however enjoy using them

January 30, 2026
Unprompted review
liquidation.store logo

Reply from liquidation.store

Hi Jane - the face mask mystery box contents depends entirely on what face masks we have in on a daily basis. On the day you purchased you had a mix of 3. Given you 36 masks for a little over 50p each, we still provide value and mystery, both of which constitutes our face mask mystery box

Rated 5 out of 5 stars

Speedy fast

Speedy fast, reliable service.. I ordered from here twice already. Very happy with the quality, I was spectacle at first as I’d never heard of them but the service is amazing. Highly recommend

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great site for authentic products at…

Great site for authentic products at heavily discounted rate. Purchased quite a few Illamasqua makeup items for just the fraction of the cost and were delivered so quickly. Highly recommend and will be on a look out to purchase again. I also love their concept of preventing more waste ending up in landfill.

January 22, 2026
Unprompted review
Rated 4 out of 5 stars

Exciting!

I came across this company on FB. I ordered a mystery beauty box, and I have to say was very excited when I opened it ☺️
Lots of lovely products that I am using and enjoying and some items that I will use as gifts to family and friends! I did have 2 items that I couldn't use at all, but the other great products outweighed that! I hope to order again in the future 👍

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

This is a great company

This is a great company. I’ve had a few mystery boxes and they have all been brilliant. The items are really good quality and not cheap tat. Great value for money. I’ll be definitely be ordering more. I highly recommend them, you won’t be disappointed

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Not suitable for everyone

Sadly I haven't had the same positive experiences as other people. Nearly every item was either cheap rubbish or useless to me. I appreciate that a 'mystery box' is going to have some items you wont want and is a risk but in fact there are few I can pass on to other people. No sign of Elemis products widely shown in photos for example. No well known brands as such. Hugely disappointed with my purchase and the box too huge and expensive to return, not that you can return a mystery box. Never again. I hope other people continue to be thrilled with their purchase but I genuinely feel I have been sent the dregs of whats left. Hate leaving negative reviews, I always look for the best in companies but just can't with this.

January 20, 2026
Unprompted review
liquidation.store logo

Reply from liquidation.store

Hi Louisa - sorry to hear about your disappointment. I can’t seem to find an order under your name but it sounds like you’ve purchased a beauty mystery box. Our beauty mystery box contain 15+ products selected at random from many high street and up and coming brands. As you mentioned a specific product, if you’re purchasing to receive a specific product, the mystery box is likely to leave you disappointed given the array of products that our mystery boxes are made up from. In looking for the best in us, the main positive aspect of my business is that we rescue excess stock and prevent it going to landfill

Rated 1 out of 5 stars

Fast shipping but honestly the items in…

Fast shipping but honestly the items in the £35 household mystery box were utter crap. About half of the items wouldn't even be classed as "household". The box was not worth the purchase and certainly didn't contain items to the value of £100 as advertised.

January 15, 2026
Unprompted review
liquidation.store logo

Reply from liquidation.store

Hi Abigail - sorry to hear that you were disappointed with your mystery box. The household mystery box is made up from an array products across a number of household categories. You'll have received the likes of Crockery, Utensils, Candles etc with a guaranteed £100+ RRP of product. Feel free to drop me an email at info@liquidation.store and we can make sure that you got the right amount.
Kris

Rated 5 out of 5 stars

I spotted an advert for a salt and…

I spotted an advert for a salt and pepper set , which was at a very reasonable price, I ordered, and I had notification back quickly and the item arrived quickly. Very impressed . Also I wasn’t aware you were a small business, so I am going to keep ordering to hopefully support you . Good luck in the future great idea deserves success

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

I've bought three mystery boxes

I've bought three mystery boxes. 2 beauty ones and one household one and I've got to say I am more than chuffed with all three. To Be honest its getting quite addictive. 100 percent give this a go because there will be things in these boxes that you will love. Showed my neighbour and I think shes on her 6th one now. Anyway happy customer 😊 can't wait for my next one to arrive

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great find

I ordered a mystery beauty box after seeing a facebook advert, I was skeptical but took a chance. The packaged arrived 5 days later and I was excited to see what goodies were inside. WOW I was not disappointed, 25 items all from branded names, mostly full size including makeup, serums,creams, hair products, nail varnish and many more. There are only 2 makeup items I wouldn't use but can pass onto friends. Very happy customer and I will be ordering another one soon.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing value for money

I order a beauty mystery box just around Christmas time and was amazed how fast it was delivered considering the time of year. Me and my daughters shared the products and were amazed at the amount we got and the variety of stuff. Well worth the money and we will be ordering again

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

What a wonderful website this is

What a wonderful website this is. Its the feeling of paying for a box of goodies that you don't know what youre going to get. The anticipation and feeling like a child again !!
When you open that box of goodies you are amazed at not only the quantity but the quality of the High Street sought after brands thats in there, none of which you wouldn't use. There's full size products in abundance also.
You wont be disappointed. Every girls dream.

December 29, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look