I emailed them asking some payslips for jobs u did more than a year ago, and they sent it to me very quickly and with all the information needed.. My accountant wanted to know some deductions, an... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Very clear, Informed and helpful staff. The only one issue i have found is that I can't remember my username for downloading payslips. I have used the "forgotten username " option with no joy
Company replied
I commented on the automatic enrolment for the Pro package which I was not initially aware of. However, having been offered a second chance at receiving the Pro package I can see that this is a valuab... See more
Company replied
Easy to use but was a little difficult to add ids as the system wouldn't load it properly until a lot of tries.
Company replied
Company details
Written by the company
Leading UK, FCSA Accredited Umbrella company, we focus on delivering exceptional customer service for contractors and agencies. Find out more: https://www.liquidfriday.co.uk/
Contact info
The Quarterdeck, 3-6 The Boardwalk, PO6 4TP, Portsmouth, United Kingdom
- 023 9288 3300
- info@liquidfriday.co.uk
- liquidfriday.co.uk
4.3
Excellent
1K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wanted to talk to a person not an…
I wanted to talk to a person not an automated response.
They answered all my questions in a friendly manner.
I recommend
April 9, 2026
Great service 👏!
April 9, 2026
Reply from Liquid Friday
Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
They need to be active and stop…
They need to be active and stop delaying important calls
April 8, 2026
Reply from Liquid Friday
We understand the urgency and apologise for the delays you’ve experienced. This isn’t the level of responsiveness we aim for. Please contact us directly so we can prioritise your case and ensure you receive a prompt response.
Why and what are reasons for paying…
Why and what are reasons for paying £100 a month just to get my wages? Then you have audacity to ask for more to have a private gp or whatever it is you’re trying to sell! Pay taxes for a gp shouldn’t need a private one!
April 14, 2026
Reply from Liquid Friday
We understand your frustration and appreciate you raising this. Our fees are for the services provided, including payroll processing and ongoing support, but we’re sorry if this hasn’t been clearly explained or met your expectations. The optional private GP service is entirely separate and not required. Please get in touch with us directly so we can review your situation and address your concerns properly.
Reply from Liquid Friday
Thank you so much for your review !Your feedback means a lot please call us on 02392 883 300 to discuss the emails you are receiving. Thank you, The Liquid Friday Team.
Okay
It was ok i got an email saying my 1st payslip would be charge free besides that its not too bad tbf
April 7, 2026
Reply from Liquid Friday
Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Excellent service
June 13, 2025
Reply from Liquid Friday
Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Reply from Liquid Friday
Hi Wayne,Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
staff was very friendly and polite…
staff was very friendly and polite also process was very quick
April 10, 2026
Reply from Liquid Friday
Hi,Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Reply from Liquid Friday
HI Tommy, thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Reply from Liquid Friday
Hi,thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Reply from Liquid Friday
Hi,Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
New to working for an Umbrella Company…
New to working for an Umbrella Company but the experience was exciting. Advisors have been polite, friendly and professional. Information is always available to guide me through the process. It was easy getting my registration completed.
April 8, 2026
Reply from Liquid Friday
Thanks so much for your kind feedback! We’re really glad to hear your onboarding experience was smooth and that our team has been helpful and supportive. We’re here whenever you need us. Thank you Liquid Friday Team!
I do not recommend contacting this…
I do not recommend contacting this agency. I have been trying to get my hard-earned money back from them for three weeks and all I hear is lies, excuses and fraud.
April 8, 2026
Reply from Liquid Friday
We’re sorry to hear about your experience. This is not the level of service we aim to provide. Please contact us directly with your details so we can urgently investigate and work toward resolving this matter.
Helpful and friendly.
March 31, 2026
Reply from Liquid Friday
Hi, Thank you for your lovely review! We really appreciate it. The Liquid Friday Team.
Good service
Good service, on time payment. Easy to chack. All over I'm happy with this.
March 31, 2026
Reply from Liquid Friday
Thank you for your positive feedback! 😊
We're really glad to hear that you found our service good, the payments were on time, and that everything was easy to check. Thank you Liquid Friday team!
Great communications
Great communications, easy to follow the aps and guides are clear. Polite ,helpful and knowledgeable staff. I am happy so far so good and highly recommend to others.
March 30, 2026
Reply from Liquid Friday
Thank you for your wonderful feedback! 😊
We're delighted to hear that you found our communications clear and easy to follow, and that our apps and guides have been helpful. It’s also great to know that our team’s politeness and knowledge made a positive impression.Thank you Liquid Friday Team!
Hard to view payslips
I should be easy to open and see my payslip but i am at the end of the tax year now and i cannot view it. Very poor
May 1, 2025
Reply from Liquid Friday
Hi, Thank you for your review. I can only apologise that you have experienced this one of the management team will be in contact shortly to discuss this.
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