Needs 0 stars. My boss ordered and wanted to return for a larger size. No return instructions, no reply to emails or voice messages. They will only talk to you if you are sending money. after your pai... See more
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What a scam! How they are allowed to set all the payments method to look so real! The website looks so real I never doubted the website! So please be aware , of this website and do not buy and fall an... See more
Total scam! Chinese company masquerading as a British company with a very authentic looking website. Money taken immediately on order. Clothes took weeks to deliver despite my attempts to cancel as th... See more
Scam website - not a London uk based company as the website states. Clothes are drop shipped from China and are horrendous quality and fitting (I genuinely thought it was a joke when they arrived). I’... See more
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Absolutely awful
Absolutely awful. Dress is completely different from the picture, different cut, colours and design. Totally cheap fabric. Have been absolutely ripped off.
Worse quality and sizing than Temu!
What a load of rubbish, the clothes, fabric are nothing like seen.
Can’t return. No communication from them after emailing. Total waste of money and a scam. Do not order it’s not from London. Took weeks for delivery.
Can't return
Ordered a dress that does not fit. Have emailed twice to return and had no response
It is a scam
It is a scam. Not London shop shipping china. No refunds. Mine came with bleach and holes in
SCAM!!!
SCAM!!!
AVOID THE BACKSTORY OF CLOSING DOWN AFTER 27YEARS!!! Poor quality, no communication so I can't return. Absolute scam
This is a scam website
This is a scam website. I saw the ads in facebook. I ordered 2 dresses that took a few days to arrive. The quality is very poor. Nothing to do with pictures. There is no way to contact them. I have sent 2 emails and haven't received any reply.
Avoid at all costs!
Unable to contact
I ordered a dress which took nearly 2 weeks to arrive - the dress did arrive but it’s poorly fitted, I emailed the email address to request a return twice now and no response . No number to call. So disappointed that it’s a scam . When I bought the dress there was a photo of a lady who was closing business after x amount of years must have all been a lie.
Definitely a scam wesbite
Definitely a scam wesbite! The dresses I bought did not come in the quality the pictures had advertised. It was cheap material for expensive prices. The prices they advertised sometimes stated £200 marked down to £37. There is no way the quality of these dresses would have been for those prices. They didn't even look like the pictures. I also found it strange that the tracking said they were in transit by flight- which made me think it was probably coming from China or something, yet the company is called Lisa London and apparently held offices in London that were closing (completely NOT TRUE). Apparently you're supposed to email them to request a refund (which i've done a few days ago), but haven't heard back. If I don't hear anything soon I will need to put in a Fraud complaint with my credit card company.
Scam website
Scam website! Lisa London does not exist! The items are sent from china. 11 days and I haven’t received anything other than a notification that YunExpress are waiting for details! Avoid!
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