Lissie Lingerie Reviews 

103
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally friendly, highly knowledgeable, and welcoming during every single appointment. Reviewers consistently emphasize that the team listens carefully to individual needs and creates a remarkably warm, supportive environment. People are extremely happy with the wide selection of beautiful, incredibly comfortable, and perfectly fitting lingerie options. Visitors truly appreciate the personalized attention, noting that the unique fitting process without tape measures leaves them feeling entirely confident. Consumers often mention that they will gladly return for future purchases because of the outstanding overall product quality.

What people talk about most

Staff

Users describe positive interactions with staff, noting that the team is extremely friendly, welcoming, and... See more

Product

People report high satisfaction with the product, frequently highlighting that they finally found comfortable... See more

Service

Consumers find service to be exceptionally positive, frequently praising the friendly and professional staff... See more

Quality

Customers consistently note positive experiences with quality, expressing great satisfaction with the amazing... See more

User experience

Customers felt a strong sense of satisfaction with their user experience, highlighting knowledgeable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As someone who has had breast cancer and multiple breast surgeries bra fitting can be daunting. I visited Lissie Lingerie and was made to feel at ease as soon as I stepped through the door. The knowle... See more

Company replied

Rated 5 out of 5 stars

Visited today with my daughter. Great experience, the fitter spent plenty time with both of us, didnt feel rushed or pressured. Staff member was very friendly and put us both at ease. Great first... See more

Company replied

Rated 5 out of 5 stars

Always struggled to find a bra that fits me well and is also still cute! Had some uncomfortable experiences trying to bra shop before so have been wary. Everyone I met at Lissie Lingerie was so lovely... See more

Company replied

Rated 5 out of 5 stars

Popped into shop today as I was passing. Claire the member of the team was very welcoming and so knowledgable, in fact I received fabulous customer service. I came out with 2 very comfortable and be... See more

Company replied


Company details

  1. Lingerie Store

Written by the company

We're an online Lingerie shop that specialises in large cup & plus size lingerie, stocking a range of bra styles and lingerie sets from trusted and established brands. We also offer in person fittings in our Fife office.


Contact info

4.8

Excellent

TrustScore 5 out of 5

103 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(103)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely appointment

Lovely appointment. Both my daughter and I came home happy with our fitting and our purchases.

March 8, 2025
Unprompted review
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Reply from Lissie Lingerie

Lorna, delighted that both you and your daughter enjoyed the fitting and are happy with your purchases, thank you for the kind words and review, Melissa

Rated 5 out of 5 stars

Brilliant service

Turned up at Lissie Lingerie without appointment having found the shop on internet. Mel was really helpful and the service & advice I received was exceptionable. Purchased the most comfortable bra, could hardly feel I had one on. Will most definitely be back. Thank you.

March 1, 2025
Unprompted review
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Reply from Lissie Lingerie

Thanks Ellen, glad you found the advice useful and appreciate your kind words about the service you received. Welcome back anytime, Melissa

Rated 5 out of 5 stars

Just a fantastic experience

Melissa is such a lovely girl and she has a great knowledge for what she does !! There is no pressure from her to buy however you can’t help and purchase as all her lingerie is gorgeous and really reasonably priced I wanted to buy them all however came away with 2 and a mental note of the rest I plan to purchase . Thank you so much Melissa .

January 29, 2025
Unprompted review
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Reply from Lissie Lingerie

Thanks Sharon, so pleased to hear you loved our range and were happy with your purchases. Thanks also for your kind words. Hope to see you again, Melissa

Rated 5 out of 5 stars

Amazing experience

Had been speaking to my partner one Saturday night about not having anywhere to go now for to get fitted for a bra that night went to bed and I was just going through tick tok when I came across Lissie Lingerie perfect I thought and it’s just along the road from me even better .
Went along today and Melissa is such a lovely person and made me feel ease straight away. Melissa knowledge is amazing and totally makes sense to me. I can honestly say I had the most amazing experience and will definitely be back.
Darylann

January 25, 2025
Unprompted review
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Reply from Lissie Lingerie

Thanks so much Darylann, so happy you found us and had such a positive experience. Thank you for your kind words and look forward to seeing you again, Melissa

Rated 5 out of 5 stars

Hiya Melissa is a lovely lady you feel…

Hiya Melissa is a lovely lady you feel at ease with nothing is too much trouble and you can try on however much you want, will definitely be back.

November 27, 2024
Unprompted review
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Reply from Lissie Lingerie

Thank you for these amazing and kind words Glenda, I really appreciate you taking the time to write this and I'm so pleased that you'll be coming back to see us ❤

Rated 5 out of 5 stars

Fantastic service best bra fitting ever

Fantastic service. Melissa makes you feel so comfortable so friendly & no pressure to buy.
Great range of bras & styles to chose from.
My boobs are now sitting where they should even my hubby noticed the difference!!
Will recommend to all my friends.

November 20, 2024
Unprompted review
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Reply from Lissie Lingerie

Christine has already been back with her friend! Thank you so much for your kind words Christine, and thank you for coming to see me, I'm so pleased to see that you enjoyed your visit and I hope we'll see you again x

Rated 5 out of 5 stars

Melissa is just amazing!

Melissa is just amazing!
I made a wee trip up from Edinburgh to have a fitting with Mel after following her on Instagram. She instantly put me at ease and we enjoyed a wee blether while she shared her knowledge and advice. Turned out I was wearing the correct size but wrong style and Mel recommended some styles to try on. I couldn’t believe the difference in my shape! I came away with a new bra and ordered 2 more.
Melissa’s knowledge, professionalism, friendly nature and customer service is fantastic. 100% recommend everyone books in!!

October 17, 2024
Unprompted review
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Reply from Lissie Lingerie

What an amazing review! Thank you so much for your kind words Lyndsey, it was a pleasure to have you come in for a fitting and I'm so pleased to read that you enjoyed your experience. It's really important to me that everybody who visits feels comfortable, so reading that you felt at ease makes me so happy! Thank you again and I hope to see you again x

Rated 5 out of 5 stars

Finally comfortable and supported at 52!

As many women, I get the feeling of dreed at the thought of being professionaly fitted for a bra. In past experiences, it has not been a positive or enjoyable experience. However, Melissa is setting out to change this. What a warm, welcoming and friendly welcome. She put me at ease from the moment I walked through the door and that just speaks volumes. You rarely find that these days. Mel was able to educate me on how a correctly fitted bra should feel and look like ( I have been 40+years of being totally clueless about this!). How the various bra types and styles would support me and found out what I like and felt comfortable wearing. It was truly a personal and unique fitting. I came away with gorgeous underwear, a whole heap of knowledge about bra's (who knew!) and a promise to myself not to go to anywhere else. Would highly recommend :)

July 30, 2024
Unprompted review
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Reply from Lissie Lingerie

Thank you for your amazing review Allison, it was a pleasure to read and really highlights what my mission is! I'm so pleased to read that you felt at ease, loved your new undies and will be back! I'll look forward to it x

Rated 5 out of 5 stars

A must for bra's!!

So glad I came to get fitted! Discovered I had been wearing the wrong size for years and even got some basic bra care tips!
Melissa is extremely professional! She really knows her stuff and is able to compliment what you like.
All the products look amazing and Melissa is on top of what is popular and knows the brands inside and out!
I'll be back!

October 7, 2024
Unprompted review
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Reply from Lissie Lingerie

Thank you so much for your amazing review Lauren, it was a pleasure to have you in for a fitting and we're so pleased that you found the bra fitting service helpful, and enjoyed our range of stock. We can't wait to see you again!

Rated 5 out of 5 stars

I have a bra that fits 😁

Has the most fabulous time and felt very comfortable talking boobagd with Melissa, my needs were finally met after years of searching.
Thank you for a wonderful experience

July 26, 2024
Unprompted review
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Reply from Lissie Lingerie

Kelly, thank you so much for your review!! It makes us so pleased to see that you had such a fab experience with us, and that all your needs were met! Thank you again❤

Rated 5 out of 5 stars

Amazing website

Website was so easy to use, had such an amazing range of sizes and it wasn’t all just sad beige. Would recommend to anyone who has struggled to find a good website that is actually size inclusive. Most places only go up to a G cup if you are lucky or all larger cup sizes go along with a larger band size. 🫶🏻🫶🏻🫶🏻

September 28, 2024
Unprompted review
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Reply from Lissie Lingerie

Abbie, I'm so pleased to read that you found the website easy to use, and liked the styles and range of sizes we have available. Thank you for shopping with us and I hope you love your new bra!

Rated 5 out of 5 stars

great experience

Haven’t been measured for a bra in a long time to do feeling uncomfortable. Mel made we feel really welcome and it was actually an enjoyable experience. Will definitely be back for more bras! Kx

June 14, 2024
Unprompted review
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Reply from Lissie Lingerie

Thank you for your kind words Kirsty, I'm so pleased to read that you felt comfortable during your fitting, and I can't wait to see you again! x

Rated 5 out of 5 stars

Virtual bra fitting guru

Virtual bra fitting guru!
I’m not local but Mel was more than accommodating and offered me serval options for how we could best go about a virtual fitting, she has an expert eye and is a very welcoming person, I can’t imagine anyone else id feel more comfortable with and definitely recommend her to everyone!

September 2, 2024
Unprompted review
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Reply from Lissie Lingerie

Katie, thank you so much for your review! A virtual fittings service is something I'd like to offer full time, and this kind of feedback really helps me understand how the experience is for you. Thank you again!

Rated 5 out of 5 stars

10/10 website

The website is so easy to navigate with bras I’ve never seen before. Can’t wait to order again very soon. The bras themselves CHEFS KISS. Great quality and fit. The delivery was also super quick and I loved loved the packaging.

September 26, 2024
Unprompted review
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Reply from Lissie Lingerie

Mamusu, thank you so much for your review, I'm so pleased to see that you found everything from browsing the site to how your bras arrived. So chuffed!! Thank you again, I hope you enjoy your new bras❤

Rated 5 out of 5 stars

Amazing experience 💗

I enquired about an appointment because I was looking for the perfect bra for my wedding day. I had shopped and ordered so much bras and nothing would fit me correctly / comfortably.

Melissa listened to everything I needed and went above and beyond to help me find the perfect one. Seems like such a minor thing for my big day but will make me feel so much more comfortable and amazing in my dress!

Would highly recommend to anyone as she has a wealth of knowledge and makes you feel at such ease 💗

August 24, 2024
Unprompted review
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Reply from Lissie Lingerie

Congratulations again Kristen, I'm so pleased you enjoyed your experience, and super pleased to read that our service is going to make your big day just that wee bit more special! Thank you again for your kind words❤

Rated 5 out of 5 stars

The best fitting I’ve ever had!

Haven’t been fitted in several years and I’ve never really been able to find a comfortable well fitting bra, which I can happily say now I have!
Mellisa was so helpful, knowledgeable and informative in finding me something that fits me perfectly! If you feel like you could be doing with a fitting, I couldn’t recommend enough!
I love my new bra so much! There are so many lovely pieces to choose from so definitely something for everyone.
Thanks again for the experience 🤍

September 24, 2024
Unprompted review
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Reply from Lissie Lingerie

Thank you so much for coming to visit us for a bra fitting! I'm so chuffed to read that you had a positive experience and hopefully we'll see you again!

Rated 5 out of 5 stars

Highly recommend Lissie Lingerie

Highly recommend Lissie Lingerie!

I had been wearing the wrong size for years leaving me with sore back and shoulders.

My fitting with Melissa was great - she was extremely professional and knowledgeable, made me feel so comfortable and took her time to make sure I got what I needed.

I walked away with two new bras and boobs defying gravity.

She has great stock options too - no more frumpy bras!

Thank you again Melissa!

June 17, 2024
Unprompted review
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Reply from Lissie Lingerie

Thank you so much for your kind review, I'm so pleased to see that we were able to help, and that your new bras have had a positive impact with your health, hopefully will see you again!

Rated 5 out of 5 stars

I have always hated bra shopping until…

I have always hated bra shopping because it was always so difficult to find a bra that fits properly. There was a distinct lack of fitting services until Lissie Lingerie popped up. I've never been fitted in this way before and what a revelation it was! My boobs haven't felt this supported in years!! I bought two bras at the time of my fitting and bagged up all my old badly fitting bras for a charity.
Melissa has a natural way with conversation, she instantly puts you at ease. She fully checks the fit of each bra and discusses any pros and cons. She is great at her job! Hooray for good fitting bras!!

July 26, 2024
Unprompted review
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Reply from Lissie Lingerie

Hooray for this review!! Thank you so much Amanda, I'm so chuffed to see that the bra fitting service has left you feeling supported, and that you felt comfortable in your fitting, that's my main goal. Thank you again, and hopefully I'll see you when it's time for a refresh!

Rated 5 out of 5 stars

Lissie Lingerie is my new 'go to' for bras....

From initial communication to the bra fitting itself, Lissie Lingerie exceeded all expectations. If you want to feel like a valued customer and be sized by someone genuinely passionate about helping others then you've found your new favourite bra fitter/stockist. Mel is friendly, kind, down to earth, makes you feel at absolute ease and ensures the whole process is an enjoyable one. With a range of bras in stock and matching sexy pants to go with, you cannot go wrong. I would highly recommend Lissie Lingerie to anyone looking for a high quality bra fitting experience and who wants to indulge themselves in high quality bras that make you look and feel great ❤️

August 31, 2024
Unprompted review
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Reply from Lissie Lingerie

It was a pleasure to read this! Thank you so much for your review Roxy, it's my #1 goal to make sure everybody feels comfortable and at ease during their fittings, and I'm chuffed to see that was your experience, thank you again❤

Rated 5 out of 5 stars

Booked a fitting yday travelled from…

Booked a fitting yday travelled from west lothian & found no problem. Straight in, instantly felt at ease, thought going to be measured which im not a fan off! Nope just looked at what I was wearing asked my size explained what I needed had loads to choose from picked a cpl. No awkwardness, no judging, you pick what u like how it feels on the lot. Quantity by the plenty no matter your size! Defo recommended and will be purchasing more online. Thanks for making me feel at ease and all the best on your venture xx

August 30, 2024
Unprompted review
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Reply from Lissie Lingerie

Pamela I'm still blown away that you travelled up to Fife for your fitting! I'm really pleased to read that it was worth it for you, big thank you again for supporting me, and I'm so happy that you felt at ease and loved your new bras!

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