litcommerce.com Reviews 448

I’m absolutely thrilled with Litcommerce! The customer service is outstanding—my questions are always answered promptly, which makes a huge difference. I also love how easily I can integrate our website with other selling platforms like Amazon, Google Merchant Center, TikTok, Etsy, and many more. It’s been a game-changer for us. Having everything streamlined in one app has significantly improved our operations and efficiency. Highly recommend!

Excellent technical support. Thorough, quick, and pleasant to interact with. Good value. I would highly recommend this plug-in!

Litcommerce's translation engine does a great job of moving centralized product listings to multiple platforms. With a little setup work, the platform takes over in getting items from someplace like SquareSpace to Etsy and Ebay.
When you have a question, their customer service team does a fantastic job when you have a question. They give detailed instructions on how and where to go in the system to get that issue resolved. Even if you have a general question on how something should work, they're there to help ---and quickly at that. I have truly been blow away at our experience and would come back to Litcommerce when our needs change and we need to have an automated upload /translation engine from our store to other marketplaces. I don't think you'll be disappointed in your experiences either.

I’m still getting the hang of everything, but I must say the support team is nothing short of incredible! They've been patient, responsive, and genuinely helpful throughout the entire process. Whether you're a newbie like me or a seasoned pro, you can count on their amazing assistance.

Really helpful and quick response to help me set up a TikTok shop -complete with screen shots and step-by-step instructions!

I started using LitCommerce recently, and I’m really satisfied with it. Especially Mona, who helped me today, was absolutely amazing!!

His friendly and precise explanations cleared up all my questions—he was perfect!

Litcommerce's support service is responsive and polite. They diagnosed the issue and resolved it very quickly. Their knowledge of third party platforms such as TikTok was critical to rectifying the problem. Unlike many digital platforms or API's that lack the human support when it is needed Litcommerce were on hand in a matter of seconds. Their support has saved us time and money.

Alayna was super helpful and supportive. The interface is easy and intuitive to use. When an issue came up she was responsive and helpful.

Audrey was the best technical support I have ever had for anything. She didn't stop until my issues were resolved. She makes my litcommerce membership so worth it. Thank you again Audrey and team!

Wasted 2 weeks of my time. Back and forth with questions about their integrations with OnBuy, TikTok and Etsy. Finally got OnBuy approval, installed LIT Commerce on Shopify only to find that the listings created on OnBuy did not meet OnBuy's minimum standard. Crucially the videos were not sent across either. This is because they just have an API link, not a full integration. So it was not fit for purpose. Service was okay to start with but as soon as the problems arose they were clueless to resolve them. Will go elsewhere and find some software that is more ready than this, which is just a work in progress.

My experience has been great! Initially, I was concerned about the system, but once I got the hang of things, I liked it. It is saving me mounds of time. There is more for me to learn, but once I do, I will be off and running. The online customer support is tremendous and much appreciated. There is tremendous value here. I strongly recommend this team!

Access in real time to a customer service agent, knowledge of customer service agent, patience and reassurance of customer service agent

Great customer service and quickly resolved my issue.

Available immediately, quick problem solving. The strong point is that they know their business and the product they sell very well. This is therefore a good point and it is rare these days. It is a good start to a collaboration.

Super helpful and responsive staff! They were able to add multiple custom sync options for me. It’s been perfect to sync between Square and Squarespace.

Very useful tool to increase efficiency. Support responds promptly and answers all questions. Excellent service.

Initially, I was impressed with the service. However, as I delved deeper, I found myself constantly relying on customer support to make things work. This experience has drastically changed my opinion. The time I've spent troubleshooting with customer service could have been better used creating my own listings independently.
The channel integrations are particularly problematic, with extremely slow updates from litcommerce for various platforms. In one instance, I was unable to access and fix many of my Etsy listings, resulting in lost sales data and the need to rebuild listings from scratch.
While I had high hopes for this service, the reality has been disappointing. The constant need for support, coupled with integration issues, has made the experience more frustrating than helpful.

I've recently installed the litcommerce solution after a terrible experience with the other vendor to connect Etys to Magento. The difference is like night and day. LitCommerce support is super and knowledgeable, and they hand off to one and other seamlessly. Setting up the etsy/magento connection has been relatively easy and at every stage they have been helpful. I look forward to enabling this channel and using their tool to leverage other channels.