Lite n' Easy Reviews 255

My husband and I have been on Lite n Easy for 6 weeks now. We couldn’t be happier with the results. It is everything they advertise to be: lite (yummy, well balanced food), easy (to prepare or warm up and to stick to the program). The variety of food is impressive and you’ll never get tired of having the same thing. Lunches come with fruit and snacks and are very filling. The delivery has always been on time and it comes with very good cooling bags in case you can’t unpack them straight away. There is a bit of waste, but most bags can be recycled as well as the plastic tubs the food comes in. We have lost weight consistently and slowly since we started which is what we wanted. Highly recommend this for weight loss and convenience.

Super convenient and delicious food. The delivery is easy and the meals are filling. Really great being able to not have to think too much about planning meals and cooking.

I’m at 83 Mary Street in Charters Towers 4820. Severe mobility issues . I don’t know the lady who does my deliveries but would like to say she goes WAY BEYOND normal delivery requirements . Puts heavy box on my kitchen table . I’m hoping she can get credit for this and know that her kindness is hugely appreciated . She’s in and out very quickly and I don’t have time to catch her to say thank you
Helen Hopkins

We have been ordering Lite n Easy for about 2 years and have been pleased with the meals. This week we ordered a salmon salad expecting it to be the standard it had been last time I had it. However this meal was very disappointing. There was a mere sprinkling or less of salmon and the meal was made up of dry pene noodles, a couple of small tomatoes and the rest was spinach leaves. We will not order this again or recommend it to friends. Very disappointing.

I’ve had an exceptional experience with Lite n Easy and I’ve used them for over a year. I am very happy with the delivery service - most companies won’t even tell you the week you’re receiving a delivery nowadays, let alone the day. The food is tasty, nothing is ever missing and if I ever have a question, they’re super responsive. I get a great service considering the very reasonable cost. Well done Lite n Easy!

We live in a small Retirement Village
Units are close together.
Lite n Easy delivery driver arrives at 4am yes that’s right 4am.
Parkes his van outside my bedroom window, bangs his door on exit, bangs back door after removing box of food for my neighbour, bangs his drivers door and away he goes, can you imagine how frustrating this is, We have complained before, why can’t he come when the sun is up.
Please stop this outrageous delivery time.
It is effecting so many residents of our Retirement Village

Good range of meals but not fruit. If menu says fruit you get an orange, if I says mandarin you get an orange, but fortunately if it says orange you guessed it you get an orange!
I understand about seasonal variations in supply and perishablity, but this policy of only using oranges for substitutes or choice is really boring and does not encourage people to eat more fruit.
Nb really looking forward to get a mandarin when it’s on menu slip.

I buy dinners only, so sick of being given no option to choose each dinner like I used to! Now it only allows me to choose a category Eg popular, high protein, vegetarian, etc. at over $10 a meal, this is not good enough!! Whilst I am trying to find a way to choose my meal selection (it has disappeared??) I end up running out of time and not ordering by the cut off time and then have to go without for the week. At one point I was so frustrated I just let it order the ‘popular’ category and hoped for the best. I was sent bland, inexpensive dishes like casseroles, pepperoni pasta and macaroni cheese ?? Ofcourse it was never the steak with garlic prawn dishes or any of the lovely fresh meals. This beggars belief.

Customer service on a Monday is either non existant or horrendous ! And the food delivered is below par with what it once was....Website CONFUSING !

I have been ordered Lite n Easy since January and have lost about 9kg. The last few weeks I have been disappointed with the quality of the food. On 2 separate occasions I have had salad that consisted of soggy, almost transparent lettuce, squishy tomatoes and cucumber. Lite n Easy is not cheap and since it is my only food source for the week, when one of the meals is inedible, I have nothing to replace it with so I'm missing a meal that day. When I have contacted Lite n Easy (and sent photos) they have kindly credited me $10 to cover the cost of that particular meal. But the last straw was today when I went to eat my lunch to find that the orange that was in the bag was like mush and actually growing hairy mould which had contaminated everything else in the bag. I threw it all in the bin and have subsequently cancelled any future orders.

I been eating the dinners for awhile now, Still trying the large selection, and so far I have not found any that I do not like, all meals fill me up and are delicious to eat, I would recommend all the meals, great to have and the frozen meal have an expiry date 11- 12 months so they can be kept frozen for a long time
Recommend that you order a large number as they get cheaper the more you buy , only limit by your freezer space, next order I might try some of the dessert's

I HAVE NEVER BEEN A SALT USER, SO I AM INTERESTED TO KNOW, DO YOU HAVE SALT REDUCED MEALS PLEASE.
Cheryl Thomson

Must be a special on carrots and peas as other vegetables are hard to find on the plate. Also one week chicken and cashews meal had one cashew in it obviously not quality controlled. Please try to provide nutrisous vegetables

the food is service conveint but if youre ndis plan managed its impossible to get an invoice out on time to reimbursed so you can order again allways make an excuse makes it hard to get continuos service as its very expensive

Customer Service responded:

They were initially non apologetic but after posting my review, thay called me and compensated for the loss.

Dear LitenEasy, My husband and I have been customers of yours for around 6 years or more. We have found the meals very convenient and very easy because we are both unable to deal with cooking and preparing food ourselves because of illness. We live out of town for the solitude and peace. To be jolted awake at 0450am with lights shining and dogs barking, then a person drops your food esky on the floor, is disrespectful and unbecoming of your delivery service. This complaint has to be noted, because all the years we have been with you, we have never had this problem until now. Why are you delivering at such an early hour? We have not been given any forewarning of delivery time changes, it's just lumped on us! This is the second delivery in the dawn hours. 7 Feb 24 was the first.

I ordered the JumpStart Pro Lite plan for the first time. As I live in an apartment complex, I included comments in the delivery box to state that the box is not to be left outside the gate. The public have access to this area and I don't want the box to be taken by someone else. I contacted the office today to discuss the options for delivery. I asked whether paying the $9.00 delivery fee would ensure that the delivery person would deliver my box to my door. The customer service person was not helpful and just told me that it made no difference.

There are lots of people that live in apartments and your company should adjust your delivery options to cater for these customers. The customer service person said that delivery is anytime from 2 am. Perhaps for apartment dwellers, the delivery could start from 8 am when there is more of a chance that I would be able to answer the doorbell and get my box.

It is disappointing as I enjoyed the meals and was happy to continue to get my meals from your company.

I have an existing Lite n easy account. I have tried unsuccessfully to access my account numerous times. I have been using my existing password but it is not accepted. I tried to create a new account without success. When I clicked on delivery date it was also unsuccessful. Up to this point in time I have been very happy with the service but that feeling is rapidly disappearing. This started on 24/1/2024 at 11am and then about 1230pm and then about 5pm. Again 29/1/2024 about 11am. Staff I spoke to on 26/1/2024 were very friendly and attempted to assist.

Salads consist mainly of lettuce (except for 2 or 3 leaves of lettuce I throw the rest in the bin) and as for carrots (which I really do not like) seem to be in nearly every meal. Surely Lite n Easy can do better than this!!!

Been using it for a few years now. Lost 10kg+ overall not just from Lite n easy but from changing my habits, exercising frequently and being in a calorie deficit. It helps me stay on track and it's convenient. Some people comments about not losing weight after three weeks are not educating themselves about weight loss in general clearly, don't just rely on this for weight loss, make sure you are in a calorie deficit and exercising. They have different plans and if you chosen the one that doesn't put you in a deficit you WONT LOSE WEIGHT.