I bought 4 kitchen chairs described as real genuine leather after waiting 12 weeks for delivery to be fair I knew it was a long delivery time, then chairs chairs arrived and made from cheap vinyl and... See more
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The company advertises a range of products. Unfortunately, you will not necessarily receive what you think you ordered i.e. the product does not in fact match the photos, description or dimensions... See more
Company replied
Very disappointing experience with Litfad. I ordered 3 bar stools and paid 420.35 € in advance. After waiting several months I received only ONE stool. The other two items were never delive... See more
Company replied
Company details
- Furniture Store
- Decoration and Interior Design Store
- Home Improvement Store
- Kitchen Furniture Store
- Lighting Store
- Outdoor Furniture Store
About Litfad
Written by the company
Welcome to Litfad
About Litfad
Written by the company
- More than Furniture & Lighting here
- At Litfad, we believe that the right furniture can transform not only a home but how you feel within daily life. That’s why we love to help you find your just-rights that are both timeless and reliable - designed to match the rhythm of your everyday life and built to last. Whether you're gathering with loved ones, working on your passions, or simply enjoying a Friday night, each piece in your home is crafted to stay with you, quietly supporting every chapter of your story.
- You're always supported
- Building lasting relationships with our customers is paramount. We promise to approach every interaction with the highest level of respect, ready support, and warm kindness.
2.You matter the most
24/7 Customer Service
Providing a respectful, well-supported and hassle-free experience is all we do and everything we strive for.
Contact info
About Litfad
2.0
Poor
13K reviews
Replied to 82% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nightmare bed
Bought a really fancy looking bed from their website ($1600) and it turned out to be plastic bedhead and basic wood panels Waited over a month for it to come in 4 different boxes and when we opened it we were shocked at the lack of quality the bed legs were basic wood planks the instructions were black and white blurry photos and not one screw or bolt was numbered or lettered
The parts weren't all there it was a shock at how bad this situation I got myself into
They say that there their 24/7 yet they dont reply to support emails or their never online when asking for help
Even after Litfad "offered" to help they didn't they just wrote a reply to my feedback to make themself look good
November 19, 2025
Unprompted review
Reply from Litfad
Dear Adam,
We are truly sorry to hear about the disappointing experience you had with the bed you ordered from us. It is completely understandable that after waiting for delivery and opening multiple boxes, you were shocked by the quality and the incomplete parts. Please accept our sincere apologies for the frustration and inconvenience this has caused.
We would like to make this right for you immediately. Could you please provide us with your order information? Once we receive it, we will take the following steps to resolve the issue:
1. We will send you a new, high-quality digital instruction manual with clear, numbered steps to help with assembly.
2. We will arrange for the free replacement and shipment of any missing, damaged, or substandard parts, including the bed legs you mentioned.
Your satisfaction is our priority, and we are committed to ensuring you receive the quality product you expected. Thank you for bringing this to our attention and giving us the opportunity to correct the situation.
We apologize, but we reply to emails in the order we receive them, and we weren't ignoring you. At the time, we didn't have your order number on Trustpilot, so we couldn't contact you immediately. Now that we have your order number, we have sent you an email right away.
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
I originally gave them a bad review…
I originally gave them a bad review because shipping damaged my table No fault of the company I bought it from. They were very good at working with me on a replacement table. It is on its way. Probably held up at custom. Again no fault of the company Thank you 😊
January 16, 2026
Unprompted review
Reply from Litfad
Dear Karen,
Thank you so much for your incredibly understanding and thoughtful update to your review. We truly appreciate you taking the time to acknowledge the situation and for your patience while the replacement table is on its way to you.
While transit damage is unfortunate and something we work hard to prevent with our packaging, your recognition that it's not directly our fault means a great deal. Our primary goal is always to make things right, and we're very glad we could work with you effectively on a solution.
We sincerely appreciate your trust and understanding, especially regarding the customs process. Thank you again for your kindness and for giving us the opportunity to resolve this for you. We hope you love your new table when it arrives!
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
Smooth ordering and good result
Ordering was simple and the website was easy to use. Delivery updates were clear, and the product matched the description perfectly.
January 5, 2026
Unprompted review
Reply from Litfad
Dear Jhon,
Thank you so much for sharing your positive experience! We're truly delighted to hear that you found ordering simple, the website easy to use, and that our delivery updates were clear throughout the process.
We put a lot of effort into designing a user-friendly platform and maintaining transparent communication, so your feedback affirming these aspects is incredibly rewarding for our team. Most importantly, we are so pleased that the product you received matched its description perfectly—that is always our primary goal.
We sincerely appreciate you choosing our store and hope to have the pleasure of serving you again in the future!
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
Ordered a desk and waited for it to be…
Ordered a desk and waited for it to be delivered no issue, with updates as transit took place, unfortunately when the desk arrived it was damaged just to parts being scratched in transit and due to handling, I was offered replacement parts for the item which arrived in fair time.
Desk feels sterdy for a home office.
January 31, 2026
Unprompted review
Reply from Litfad
Dear Rix,
Thank you so much for your review and for taking the time to share both the challenges and the positive outcome of your experience. We sincerely appreciate your understanding regarding the transit damage and are delighted to hear that the replacement parts arrived in good time and that the desk is now feeling sturdy and meeting your needs for your home office.
Providing clear updates throughout delivery and resolving any issues promptly is a priority for us, and we're very glad to know that this was your experience. Your feedback truly affirms the efforts we put into our customer support.
Thank you again for choosing us for your home office setup. We hope the desk continues to serve you well for many years to come.
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
Poor product. Poor aftersales. Took an age to arrive
The delivery took 8 plus weeks as it comes from China. Having changed our mind, requested a return. Their charges were outrageous so it wasn't worth returning. On opening the package, the product quality was disappointing to say the least. They are offering discounts on more rubbish from them, rather than accepting the return. Now they will not stop emailing despite telling them not to. Avoid at all costs.
December 18, 2025
Unprompted review
Reply from Litfad
Dear Ian,
We are truly sorry to hear about your experience. The disappointing product quality you described are certainly not what we want for any of our customers. We sincerely apologize for the inconvenience and frustration this has caused.
Regarding the delivery timeline, we do indicate estimated shipping windows on our product pages at the time of purchase, as many of our items are made to order.
We would like to make things right for you. Please provide us with your order number so we can look into your specific case. We would be happy to arrange a replacement for you, or offer a partial refund as compensation for the quality issue.
Regarding our emails, we genuinely intended to follow up and find a solution for you, not to cause any disturbance. We have noted your preference and will ensure that our communications are adjusted accordingly.
We value your feedback and would appreciate the opportunity to improve your experience. Please reach out with your order details at your convenience. Thank you for giving us a chance to address this.
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
The quality of tiles that I received…
The quality of tiles that I received were well worth the wait. Waiting on funds to order more so I can finish the project. They kept in touch and reassured me the wait was normal. Will order from this company again, especially after the amazing discount for the second order.
122 Lake Street Chesterfield Indiana 46017
Melissa Renick
Thanks again
September 30, 2025
Unprompted review
Reply from Litfad
Dear LISSY,
Thank you so much, for taking the time to leave such a detailed and wonderful review from Chesterfield! We are truly delighted to hear that you found the quality of the tiles to be well worth the wait and that our team's communication provided you with reassurance throughout the process.
It is especially gratifying to know that you plan to order from us again to finish your project and that you appreciated the discount for your next order. Your trust and satisfaction mean the world to our entire team.
We look forward to assisting you with your next order and are excited to see your project come together. Thanks again for choosing us!
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
Professional Service.
The customer service team was friendly and professional, helping with all my questions quickly.
October 9, 2025
Unprompted review
Reply from Litfad
Dear Gerardo,
Thank you so much for your kind words and for taking the time to share your positive experience with our customer service team! We are thrilled to hear that you found them to be both friendly and professional, and that they were able to assist with all your questions promptly.
Feedback like yours truly makes our day and serves as wonderful encouragement for the entire team. It is our top priority to ensure every customer feels supported and valued, and knowing we achieved that for you is incredibly rewarding.
We sincerely appreciate you choosing us and hope we can continue to provide you with excellent service in the future.
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
Shopping was great
Shopping was great. Website was easy to use. Product coming by ship from US so taking a while to be delivered to Perth AU. Par for the course.
January 30, 2026
Reply from Litfad
Dear Angela,
Thank you so much for taking the time to share your feedback! We are delighted to hear that you found our website easy to use and had a great shopping experience with us.
We truly appreciate your understanding regarding the delivery time from the US to Perth. As you noted, international shipping can indeed take a while, but we’re glad it aligns with your expectations.
We hope your product arrives safely and that you’ll be just as pleased when it reaches you. Thank you again for your patience and support—we look forward to serving you again in the future!
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
Terrible customer service
Terrible customer service. Wound not purchase the desk I was interested in for my client because wasn’t getting the answers I needed to help me in a timely manner. It’s like talking to no one getting support.
January 22, 2026
Reply from Litfad
Dear customer,
We sincerely apologize for the delayed and insufficient support you experienced while trying to inquire about the desk for your client. We understand how important timely communication is, especially when making purchasing decisions for a project, and we are truly sorry we fell short in assisting you promptly.
During certain periods, we do experience a high volume of inquiries, which can slow down our response time. We are actively working to improve our support system to ensure every customer receives timely and helpful assistance.
As a gesture of our apology, we would like to offer you a small gift for the inconvenience caused. We will send you an email with the details shortly. Please check your inbox at your earliest convenience.
Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to serve you and your clients better in the future.
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
What a horrendous company
What a horrendous company, I paid £1000 for an executive desk including shipping. What I received was essentially chopped up old pallet wood glued together into boards, covered in cheep veneer then all nailed together. All of the nail heads were left exposed, the colour is totally different to what was ordered and its chipped everywhere.
I have spent months and months arguing for a refund, even with me shipping the desk back to China they fobbed me off and offered a free gift. Eventually we settled on a £290 refund but it hasn't arrived. I don't suppose anyone reading this would like to buy some firewood for £1000? Its that bad, do not use!
January 9, 2026
Unprompted review
Reply from Litfad
Dear Dan,
We are truly sorry to learn about your experience with the executive desk. What you have described falls completely short of the quality and service we strive to provide, and we sincerely apologize for the immense frustration and disappointment this has caused you. We also regret the extended resolution process and the fact that the agreed-upon refund has not yet been issued.
We take this matter seriously and are committed to resolving it for you immediately. To process the refund without further delay, could you please provide us with your order number? Once we have this information, we will ensure the £290 refund is issued promptly.
We understand that trust has been broken, but we hope to demonstrate our commitment to making this right for you.
Please expect a follow-up email from us as well, where we can confirm the details and keep you informed of each step.
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
Solid product for daily use.
Feels reliable and well built. I’ve had no issues using it regularly.
December 18, 2025
Unprompted review
Reply from Litfad
Dear Roger,
Thank you for taking the time to share your positive experience! We are so glad to hear that the product feels reliable and well-built, and that it has been serving you well with regular use.
Providing durable and trustworthy products is a key priority for us, and feedback like yours truly affirms our efforts. We sincerely appreciate your support and hope you continue to enjoy the quality and functionality of your purchase.
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
Stylish and practical choice.
This product combines style with practicality. Very pleased with my purchase.
December 18, 2025
Unprompted review
Reply from Litfad
Dear Christopher,
Thank you so much for your positive feedback! We are delighted to hear that this product successfully combines style and practicality for you, and that you are very pleased with your purchase.
We strive to offer items that not only meet functional needs but also enhance everyday aesthetics, so your comment is truly encouraging to our team.
We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
This Company is a Scam
I ordered a desk, marked down supposedly from around 500eur to 215eur. It took over three months to arrive, well beyond the appraised shipping length, and seemed to have been packaged with preexisting damage. The quality is far inferior to how the product was displayed online; I feel overall ripped off, so I do not recommend wasting time or money with this company.
January 29, 2026
Unprompted review
Reply from Litfad
Dear Cory,
We sincerely apologize for the significant delay in your order and for the condition in which the desk arrived. It is very disappointing to hear that the product did not meet your expectations in terms of quality, and we understand why you feel let down—this is not the experience we want for our customers.
To address this, we would like to offer you a choice to make things right:
We can send replacement parts for any damaged or inferior components free of charge, or
We can provide a partial refund to compensate for the inconvenience and the difference in expected quality.
We will send you a follow-up email with full details shortly. Please check your inbox and let us know which option you prefer so we can resolve this for you promptly.
Thank you for bringing this to our attention, and we hope we can regain your trust through our actions.
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
Most terrible company I have ever seen
Most terrible company I have ever seen. I ordered desk on Nov 2025. It arrive after 2 months and item was damaged. I want to get money back in return they said I will send the damaged parts to make it .
Horrible company. Do not trust this company .
Scam # scam #
January 21, 2026
Unprompted review
Reply from Litfad
Dear Karuna,
We sincerely apologize for the experience you’ve had with your order. Receiving a damaged item are certainly not the service we aim to provide. After reviewing the photos you shared, we can see the damage, and we would like to make this right for you.
Regarding the delivery timeline, we do indicate estimated shipping windows on our product pages at the time of purchase, as many of our items are made to order.Your package was delivered within the estimated time frame.
We can offer the following options:
Send replacement parts free of charge to help repair the desk.
Provide a partial refund in compensation for the damage.
If you prefer, we can arrange a full return and refund once the item is received back.
To proceed with the option that works best for you, we’ll send you a detailed email shortly. Please check your inbox and respond at your convenience so we can resolve this promptly.
Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust.
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
DO NOT BUY FROM THIS COMPANY!!!
DO NOT BUY FROM THIS COMPANY!!!! They have HORRIBLE "customer service" and LIE to you every step of the way. I paid $35.23 for "expedited" delivery (on 12/29) for a shelf that cost 42.87. Yet, the item didn't even LEAVE THE WAREHOUSE UNTIL January 18th. On January 13th I asked to cancel my order for a full refund since it hadn't shipped and they said it was "out of stock". Then it "left" the warehouse on January 19th ( I still don't believe that) and they refused to cancel my order and refund my purchase. Since then I have requested EVERY DAY a refund of my "expedited " shipping fee, and they have refused EVERY TIME! I STILL DON'T HAVE THE ORDER 30 DAYS LATER!!! THIS IS THE WORST COMPANY EVERY. Make sure you check all the reviews and the BBB if before you consider purchasing from this company!
1/29/26 9am pst
Thanks for your email, but inkeeping with your "stellar" customer service, NO EMAIL WAS RECEIVED!!!!! Yes, I checked my junk mail, which is ironic, because that's where any email from your company belongs. I highly doubt you really sent an email. I hope everyone reads this review before they make a mistake of buying from you!
I APPROVE of a "partial" refund as I still wait for my order. This "partial" refund approval on my part does does NOT constitute an approval of any further action on my part pending receipt of my order.
1/29/26 9:08 pst
I received my order today, 30 days after I submitted my order with "EXPEDITED" shipping. My order was damaged and I immediately informed LITFAD! I AGAIN contacted LITFAD to report the damage and to inquire about the email they POSTED TO TRUSTPILOT to inform me they were issuing a "partial" refund for their shipping fiasco. I RECEIVED NO SUCH EMAIL OR REFUND FOR THEIR SHIPPING DELAY!
LITFAD then offered 50% off for a DAMAGED ITEM, BUT NO REFUND FOR THEIR SHIPPING DELAY DESPITE THEIR TRUSTPILOT PROMISE. LITFAD LIES EVERY STEP OF THE WAY. DO NO TRUST ANYTHING THEY SAY!!!
January 26, 2026
Unprompted review
Reply from Litfad
Dear Peggy,
We sincerely apologize for the deeply frustrating experience you have had with your order, the expedited shipping, and our customer service communication. The timeline and issues you've described regarding the shipping status, our refusal to cancel, and the subsequent handling of your request for a refund on the shipping fee are completely unacceptable and do not reflect the level of service we strive to provide.
We acknowledge the significant errors made in this case. First, the information that the item was "out of stock" appears to have been provided in error, likely due to a misinterpretation of our inventory system, which caused unnecessary confusion. More importantly, the failure to honor your request for cancellation in a timely manner and the delay in addressing your rightful concerns about the expedited shipping charge are serious failures on our part.
To make this right, we are prepared to take immediate action. We will process a partial refund to your original payment method as a gesture of goodwill and compensation for the substantial delay, the shipping issue, and the poor communication you endured.
We have just sent a detailed email to you regarding this refund offer. Please check your inbox (including your spam/junk folder) for the message and follow the instructions to confirm your acceptance so we can proceed without any further delay.
We are truly sorry for letting you down and appreciate you bringing this matter to our attention. We will be reviewing our internal processes to prevent such an experience from happening again.
Update:
Thank you for sharing all of this, and I want to start by sincerely apologizing for everything you’ve experienced. I completely understand why you’re frustrated—this situation has been drawn out, confusing, and far from what anyone should expect when placing an order.
To clarify, after our communication, we did agree on a refund, which was issued to you. I also understand that the shipping delay and the damaged item added to the frustration, and for that I’m truly sorry. That is not the experience we want any customer to have.
If you haven’t received the refund or if anything is still unclear, please reach out to us directly so we can make sure everything is resolved properly. We take your feedback seriously, and I want to ensure we get this right for you.
Thank you for giving us the chance to address this, and I apologize again for the trouble caused.
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
AVOID. AVOID. AVOID.…
Under no circumstances order anything from this company. Excessively long delivery time. Absolutely DREADFUL customer service. Ordered an item. Took three months to arrive. Courier partner returned item without trying deliver once because it was ‘damaged’. Over 20 email exchanges subsequently. No sign of a full refund. Blatant THEFT. Disappointed. Disgusted. Litfad is a utter disgrace.
UPDATE: offered refund in reply on here because in the public domain; separately emailed being offered all manner of rubbish (replacement - no, increasing % price reduction on another item - no, increasing each time contact is made % refund of original item ordered - no) Litfad - give me my money back. It is really just that simple.
January 28, 2026
Unprompted review
Reply from Litfad
Dear Ann,
Thank you for sharing your feedback, and please accept our sincerest apologies for the experience you have described. We are deeply sorry for the excessively long delivery time, the subsequent failure in delivery by our courier partner, and the profound frustration caused throughout your communication with our customer service. This falls far short of the standard you deserve and the service we aim to provide.
We understand your feeling of being let down. Regarding the courier's action, when a package is recorded as significantly damaged in transit, standard protocol is to have it returned to the sender to prevent the unnecessary inconvenience of delivering a compromised item to the customer, which would indeed waste your time. The delay in your refund is absolutely unacceptable, and we take your feedback with the utmost seriousness.
To investigate this matter thoroughly and offer you a proper resolution, we require your order information to trace the details in our system.
Once we have verified the details internally, we will promptly offer you a clear solution. You will have the option of:
A replacement shipment of your original item.
A refund for your order.
An exchange for another product of equivalent value.
We are committed to resolving this for you without further delay.
Update:
Thank you for your feedback — we take this very seriously.
We want to confirm that a full refund for the product has now been processed. We sincerely apologize for the lengthy delivery time, the courier issue, and the frustrating back-and-forth communication. We completely understand your disappointment, and we regret that your experience fell far short of what it should have been.
If you have any further questions or need additional assistance, please don't hesitate to reach out to us directly — we're here to help.
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
Smooth purchase and great final results
From checkout to delivery, the process was smooth. The product matched the description and photos, which I always look for when shopping online. Once installed, it looked elegant and well finished. Very pleased with the outcome.
January 27, 2026
Unprompted review
Reply from Litfad
Dear Ashley,
Thank you so much for sharing such positive feedback about your recent experience with us. We are truly delighted to hear that from checkout to delivery, the entire process was smooth and met your expectations.
It is especially rewarding to know that the product matched its description and photos perfectly, and that once installed, it brought an elegant and well-finished look to your space. We strive to provide accurate representations and high-quality items, so your satisfaction means a great deal to our team.
We truly appreciate your trust in choosing us and are thrilled that you are very pleased with the outcome. We hope you enjoy your new addition for a long time to come and look forward to serving you again in the future!
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
Pleasant shopping experience.
From browsing to delivery, the whole process was easy and stress-free.
December 17, 2025
Unprompted review
Reply from Litfad
Dear Forest,
Thank you so much for taking the time to share your positive experience! We are delighted to hear that your journey with us—from browsing to delivery—was smooth, easy, and stress-free.
Providing a seamless and pleasant shopping experience is one of our top priorities, and feedback like yours confirms that our efforts are making a difference. It's wonderful to know we were able to meet your expectations at every step.
We truly appreciate your trust in choosing us and are grateful for your kind words. We hope you enjoy your product and look forward to serving you again in the future!
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
Good quality and fair pricing
Compared to similar products elsewhere, Litfad offered a better design at a reasonable price. The materials feel solid, and the finish is neat and clean. Installation was straightforward, and the final look is exactly what I wanted. Happy customer.
January 26, 2026
Unprompted review
Reply from Litfad
Dear Adam,
Thank you so much for taking the time to share your wonderful feedback with us! We are absolutely thrilled to read that the Litfad desk has met your expectations.
It is truly rewarding to hear that you appreciate the design and value, and that the product’s materials, finish, and installation process all contributed to a satisfying experience. Knowing that the final look matches exactly what you envisioned is the best compliment we could hope for.
Your satisfaction is at the heart of what we do, and feedback like yours motivates our team to continue striving for quality and thoughtful design. We are so glad you're happy with your purchase and hope this desk serves you well for many years to come.
Thank you again for choosing Litfad and for being a happy customer. We look forward to serving you again in the future!
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
NON COMPRATE DA LORO, MI HANNO TRUFFATO
Ho comparato una scrivania che ho ricevuto un mese dopo la data di consegna ma la cosa che mi ha fatto arrabbiare tantissimo che non è quella che vedevo nelle foto del sito. La scrivania che ho ricevuto, forse non esagero se dico, che è un foglio di compensato traballante. Dopo un scambio di email con supporto mi hanno risposto questo:
" Thanks for reaching out to us.
We’re sorry to hear that the item did not meet your expectations. Please allow us to clarify that the product has no quality issues and has passed multiple quality and function checks before shipment.
Please understand all photos shown on our website are taken from the actual product, and we strive to present them as accurately as possible. However, differences in lighting, shooting angles, or individual screen settings (such as brightness and color calibration) may lead to slight visual variations.
Additionally, the product descriptions and specifications listed online are accurate and up-to-date, provided to help our customers make informed decisions.
We hope for your kind understanding.
If you have any other questions or need further assistance, please feel free to contact us.
Regards,
Litfad
January 27, 2026
Unprompted review
Reply from Litfad
Dear Guglielmo,
Grazie per aver condiviso la tua esperienza. Ci dispiace molto apprendere che la scrivania ricevuta non corrisponde a quanto ti aspettavi dalle immagini del sito e che la sua stabilità non soddisfa le tue esigenze.
Per quanto riguarda i tempi di consegna, indichiamo le tempistiche di spedizione stimate sulle pagine dei prodotti al momento dell'acquisto, poiché molti dei nostri articoli vengono realizzati su ordinazione.
Per quanto riguarda la differenza riscontrata, ci impegniamo sempre a mostrare i prodotti nel modo più fedele possibile, ma riconosciamo che in questo caso l’esperienza pratica non ha rispecchiato le tue aspettative.
Per risolvere la situazione, possiamo proporti due opzioni:
Sostituzione con un prodotto di valore simile dalla nostra selezione.
Un rimborso parziale come gesto di buona volontà.
Ti invieremo tra poco un’email con tutti i dettagli per procedere con la soluzione che preferisci. Controlla pure la tua casella di posta, compresa la cartella “spam” o “promozioni”.
Speriamo di avere presto tue notizie per trovare insieme una soluzione soddisfacente.
( Litfad Support Team at support@litfad.com, 24/7 stands by your side)
Litfad
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