Banner for LiTime

LiTime Reviews 843

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality, performance, and durability, often highlighting their long-lasting charge and reliable power. Many consumers are also impressed with the fast delivery service and the ease of the ordering process. The customer service team receives high marks for their quick responses, helpfulness, and ability to resolve issues efficiently. However, some customers experienced issues with delivery, noting delays or confusing tracking information. A few people also encountered problems with customer service responsiveness, describing slow replies or a lack of resolution for their concerns.

What people talk about most

Product

People report positive experiences with product. Many customers praise the batteries for their long-lasting... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient shipping,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the performance and... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered two last season (2025)for my 1775 Lund and another this year (2026)for a pond boat . Delivery is very fast received within the same week ordered. Long lasting before charge was necessary. Ques... See more

Rated 5 out of 5 stars

Have used Litime batteries for a 36 volt trolling motor for 3 years now and just ordered a 12v 100ah mini for my marine electronics. Great batteries!! Never had any problems always shipped on time.

Rated 5 out of 5 stars

It would be nice to be able to speak to someone about a problem…example my minnkota enduro has clamps on it…I am getting rings to go around the poles done by an electrician…..at 76 years of age Freq... See more

Rated 5 out of 5 stars

Super phone support on the right batteries and charger for my boat. My order arrived within 4 days. Instruction manuals very clear and easy to perform. Maintenance schedule to gain the maximum life ou... See more


Company details

  1. Battery Store
  2. Battery Manufacturer
  3. Energy Equipment and Solutions
  4. Power Station

Why Choose LiTime

Written by the company

30-Day Price Guarantee
If the price drops within 30 days, we’ll refund the difference.
30-Day Hassle-Free Returns
Return any new/unopened item within 30 days for a full refund. Return shipping is free if the issue is our fault.
Speed Guarantee
Delivery within 2-5 business days (90% arrive in 3 days).

📦 FREE SHIPPING

WITH EVERY ORDER

All orders are shipped from our US warehouses, located in Los Angeles, California, and Dallas, Texas.

Contact info

Promotion box for LiTime

Earth Day Sale

APR. 20 – 27 (PDT) | Up to 50% OFF

4.6

Excellent

TrustScore 4.5 out of 5

843 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 59% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

105 AH 48 V in my 2015 Cub Car

I purchased the full kit 105 AH 48 V for my 2015 Cub Car Villager (Precedent) golf cart. I didn’t realize before hand that there is a metal support sticking up about 3” when the 6-8 volt batteries are removed. You have to build the floor up for the Li-Time battery to sit over this support. This made the battery tie down kit unusable. Also the phone app really makes the battery meter a not needed extra IMO.

March 17, 2026
Rated 4 out of 5 stars

Ordered the 12v 100ah Smart Mini

Ordered the 12v 100ah Smart Mini. Packaging was solid and battery arrived unscathed. Works fine and passed all my normal battery testing. Very nice battery (hence the 4 stars) However, the app allows very little in information. It would rather I "use badges" like a little child than tune the battery for my specific use case. I didn't buy the battery so I could "join the club" of adolescent children who play with their battery app by showing all their friends their "badges." Almost as if it's normal purchaser is some 10yo kid. Because of the little value in the BT monitoring app, I would recommend you buy the battery with zero "Smart" functions since you don't get much in the way of tunability. Many of the other battery sellers including many DIY folks have vast ability to tune their battery via the BMS settings and even the powerstation guys like Ecoflow and Bluetti provide much more tailorability to suit your use cases than LiTime. Great Battery, Poor App.

March 30, 2026
Rated 4 out of 5 stars

Everything went well for the most part

Everything went well for the most part. When I ordered the battery, I forgot to select the option including the charger. I called the help # and got a quick reply. They said I couldn't change my order and had to order charger separately, which I did. I could have saved a couple bucks I think if I had the battery and charger package. It all worked out and received both packages the same day.

March 30, 2026
Rated 4 out of 5 stars

Charger arrived quickly but the battery…

Charger arrived quickly but the battery took 2 weeks. Not a big fan of the Bluetooth. I took my boat out today. My Garmin depth finder and livescope is hooked up to the litime 16v battery. No power and couldn’t get Bluetooth to work and turn on battery. When I got home I had to plug it up to the charger to get it linked up and working correctly. I’m glad I was just spending time with my daughter fishing and not in a tournament.

March 19, 2026
Rated 5 out of 5 stars

I ordered the wrong battery for my…

I ordered the wrong battery for my boat, so I called. The person on the phone was extremely helpful. I am now waiting on my return slip to return it. I also went to the help chat and asked what battery would be best for my situation. They were extremely forthcoming as I had 2 options. I could get 3 12volt batteries or 1 36volt 50amp battery. Even though they would have made more money by selling me the 3 batteries they recommend the one 36volt. I am excited to get it and use it with my new trolling motor!

March 20, 2026
Rated 5 out of 5 stars

Really surprised with how fast it…

Really surprised with how fast it arrived. Packaging was fantastic. Product was very well protected. Haven’t used the battery as of yet but I do like the ability to monitor battery status via the app. Will most definitely purchase from them again.

March 23, 2026
Rated 5 out of 5 stars

All is well

The ordering process was easy and the delivery was very fast. Customer service was quick to respond to my questions regarding my inverter/charger setting for the battery. I have only had the battery installed for a short time but all seems well so far.

March 30, 2026
Rated 1 out of 5 stars

Don't Buy You Will Not Have Support

Don't Buy You Will Not Have Support
I have buied two 100Ah 24v batteries,
After haveing problems with one of them.
I have written to the support many times.
They answer with automatic messages but dont resolve anything.
Don't buy you will not have support.

April 4, 2026
Unprompted review
LiTime logo

Reply from LiTime

Hi Max,

We're sorry to hear about your experience and appreciate you bringing this to our attention.

We take all customer feedback seriously, but unfortunately, we’re unable to locate your order or previous support requests based on the information provided. To better assist you, we kindly ask that you contact us at service@litime.com
with your order details or any relevant information.

Our support team is committed to providing timely and effective assistance, and we would like the opportunity to look into this and resolve the issue for you.

LiTime Customer Support Team

Rated 1 out of 5 stars

Customer Service is AI and incorrect

Wrote email to LiTime seeking advise on a product. Received response and had one more back a forth exchange with customer service.
Based upon their recommendation I ordered a battery and charger. A day later was contacted by customer service saying that the recommendation was wrong and was provided by AI.
Battery and charger had already shipped so they said they’ll provide return shipping and then return my money but despite two requests for shipping labels the have not provided.

March 30, 2026
LiTime logo

Reply from LiTime

Hi Kurt,

We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible.

Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at service@litime.com with more details.

We’re committed to making this right and appreciate your patience.

Best regards,
Customer Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look