Little Box Office Reviews 36

We are a local arts charity and have been using TLBO for our summer concerts for several years. The software is easy to use for both the customers and our admin staff, and has the flexibility to allow us to process series discount tickets and donations at the click of a button, and it integrates seamlessly with our own web site. The Help documentation is clear and concise. The reporting functions allow us to check-in customers on arrival as well as managing all our financial and logistical requirements. It’s an excellent ticketing solution for small arts/community groups, but the icing on the cake for us is the support we get from TLBO staff. Customer Service is outstanding. They are very responsive to any requests and willing to give personalised assistance on any issue, even helping me ‘remember’ what I’ve forgotten from last time, all in such a pleasant and efficient manner. We highly recommend TLBO.

Here at The Viaduct Theatre in Halifax, we've used Little Box Office for a couple of years now and it's transformed our Box Office.

It's easy to use, flexible and the support from the LBO team is second to none. It works very well from an admin perspective as well as creating a seamless journey for our customers.

It integrates perfectly with our payment system too. (Stripe) Highly recommend.

Faces Arts have been using TheLittleBoxOffice for our shows & productions for the past 10 years! The system is easy to use and gives a breakdown of reports that can be accessed at anytime. TLBO are very responsive if you need any help and will always give a personalised 1-2-1 experience if you need it. Parents always comment on how accessible it is to purchase tickets for their child's show. Organising several shows a year is a task in itself, TLBO takes all the pressure out of what can be a stressful time! In my experience, Alain & Emma go above and beyond, so I absolutely would highly recommend TheLittleBoxOffice!

We are an active Community Theatre Group in a small Mid Wales Village. We have used TLBO for online ticketing for about 9 years.

We have found it highly flexible and easy to use and to configure. It is easy for users to navigate. It integrates seamlessly with our payment system (Stripe). We have found support to be fast, efficient, responsive, personal and effective. Considering it's efficacy it is great value for money.

Excellent Box Office software
Our charity has used LBO for two full years now and it has performed beautifully throughout. It is straightforward to configure and has sufficient flexibility to support all our needs. Customers have found the purchasing experience very easy - so much so that they've taken the trouble to say so!
Highly recommended.

We are a theatre based in North Yorkshire entirely run by volunteers .In 2015 we were looking for an on line booking system that would be both cost effective and simple to use for both us as administrators and the customer
The little box office provided all that and more . We have been delighted with how their systems work and the ongoing support
Would highly recommend

Our Community Choir just finished their concert and our Community Theatre will be doing their production in a couple of weeks. I have been using Little Box Office for about four years and it has made selling tickets very easy. It is a great program. The staff has been great in getting back to me when I have had a problem. I would recommend Little Box Office for small community groups.

Have used them for online ticket sales all is very easy. The reports are very helpful for our admin and working out shows that did better than others.

Our youth muscial theatre group has been working with the amazing team at The Little Box Office for around 8 years. The team has always been very reponsive to our needs and all requests have been dealt with very efficiently and amazingly promptly. Nothing seems to be too much trouble for them and even the most mundane problem, when you have forgotten a process, is handled without any hint of condescension at the obvious lack of ability at this end! I really appreciate the personal touch that I feel I get each time I'm in contact with them. Our shows run so much more smoothly when we don't have to worry about our box office and we get nothing but praise from our patrons who use the site. I cannot recommend The Little Box Office highly enough - they really are just the ticket!

As a charity, National Star has been using Little Box Office for 6-7 years now for all our events.
The service from the company is excellent and the system being made to look like our own website makes for a seamless move from our website to the booking pages.
Only reason I have given 4 starts is that it would be great to be able to set up our own extra questions (relevant to individual events), without having to send in a support ticket each time - other than that it's perfect!

We have used little box office for many years. I did a lot of research around other providors who agreassivly pestered us to secure our business. They wanted me to sign up to a contract and pay a monthly fee. What attracted me to Little box office was the personal touch. I have never met in person but I feel I know them. They understand the needs of small theatre companies and have always been responsive to our requests. Producing reports is straitforward and billing fair and is after the event when the funds are in.
Cant remember a single glitch in the system
We are not looking elsewhere very happy thankyou!

The Little Box Office has been organising the sale of tickets for the Whittington Music Festival for several years but this is the first year I have been the ticket coordinator. They have been unfailingly helpful, avoided being condescending or patronising when I made elementary errors, very willing to make changes at the last minute and a general delight to deal with

The Box Office Team respond to requests/adjustments very quickly. The System is personalised and easy to use. They respond quickly to problems and manage this well. Would highly recommend. Sally Horsnell Little Box user

OEP Live started working with LBO over 7 years ago. The box office system that has been built up over these years is second to none by the dedicated team. We use many different reserved seating plans, as well as unreserved seating and all need to be created from scratch and built onto the system. The attention to detail for building these plans is exemplary and completed efficiently and timely by the LBO team. Often plans need to be amended but nothing is too much trouble for LBO, they take on our requests and get the job done to a very high standard. I highly recommend this company if you need a ticketing system - you won't be disappointed. (Susan Stock - OEP Live, Box Office Manager).

The London Cello Society, a registered UK charity, has used the services of the Little Box Office for two years now and are very pleased and satisfied with their excellent service. They assist with setting up the site, and are particularly good at adapting to our idiosyncratic needs, such as events for young musicians where the level of enrolment detail is considerable but never seems to derail them. They come back to us with a perfectly designed and well-functioning system that is a delight to use, particularly as an administrative tool. For our main events, they easily adapt to either reserved or unreserved seating and when on very rare occasions, something goes amiss, their support service quickly puts it right. I cannot recommend them highly enough. They have transformed our operations and saved us large sums of money as a result. We love them, and you will too!

LBO support staff are always so helpful - Nothing is too much trouble! We are a seafront theatre, with a stalls-only auditorium, which has just shy of 900 seats. In addition to our standard seating plan, LBO have set up a customised 4-tier plan for us, with a VIP section. Their attention to detail is excellent - They had the utmost patience when trying out a few colour changes for us! And, of course, we'd be remiss to mention how much we valued their assistance during the Covid crisis, when countless shows had to be postponed, with bookings rolled over. Thank you, littleboxoffice! (Sophie - Suffolk, UK)