I highly recommend Little Box of Joy. Not only are their products beautiful, but Sarah provided excellent customer service when I needed help with my order. She responded quickly, anticipated my needs... See more
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I placed an order for a gift box which included a particular candle that I wished to send as a gift. Unfortunately the candle was discounted. Sarah went out of her way to try and source the candle fro... See more
If you want a great selection of high quality gifts then look no further than Little Box Of Joy. We purchased Christmas gifts for our team, they were beautifully presented and the huge choice offered... See more
Company replied
Purchased a gift box for my cousins birthday. Just heard from her to say how delighted she was with the gift and loved the fact the contents had been locally sourced. I found Sarah very attentive whe... See more
Company replied
Company details
Written by the company
Online gifting boutique offering a selection of thoughtful gift boxes for all occasions. Bespoke gifting for all your gifting needs.
Contact info
Clos Y Fferm, CF35 6DX, Bridgend, United Kingdom
- 07588550609
- hello@littleboxofjoy.co.uk
- littleboxofjoy.co.uk
Great service with lovely products!
June 29, 2022
Reply from Little Box Of Joy
Hi Pauline,
Thank you so much for taking the time to leave us a lovely review, we really appreciate it and pleased to hear you are happy with our service.
Thanks for your support.
Sarah
LBOJ
Beautiful gift ordered for a friends…
Beautiful gift ordered for a friends birthday. Sarah was so accommodating and allowed me to collect the item. The gift was so nicely presented and the items inside looked, smelt and tasted delicious. I would highly recommend and will definitely be ordering again.
April 1, 2022
Reply from Little Box Of Joy
Hi Katie,
Thank you so much for taking the time to leave us such a lovely review, its very much appreciated. Pleased to hear you would recommend us and happy with the presentation and quality of our products.
Thank you for choosing to shop small.
Sarah
LBOJ
A beautiful collection of products that…
A beautiful collection of products that my friend was so touched to receive. Speedy delivery and great service, thank you.
March 30, 2022
Reply from Little Box Of Joy
Hi Lyndsay,
Thank you once again for your beautiful review, always a pleasure and lovely to hear that your friend was touched to receive the gift.
Thank you for your support.
Sarah
LBOJ
Brilliant communication from start to…
Brilliant communication from start to finish to help create a bespoke gift box. Products are high quality and reasonably priced. Highly recommended
March 14, 2022
Reply from Little Box Of Joy
Hi Katie,
Thank you so much for your recent gift box order. Really pleased that we were able to assist and create a bespoke gift box for you. We pride ourselves on the quality of our products so this is lovely to hear from our customers.
Thank you for choosing to shop small.
Sarah
LBOJ
Lovely gifts. Bad delivery communication.
The selection of gifts was lovely and easy to order. However, I sent it immediately to a friend who had some bad news and never got a delivery confirmation. Following up almost a week later I can see they attempted delivery and she wasn't home. And it was down to me to rearrange delivery - thank goodness I checked as I never got notified! It's caused more disruption at a time when my friend needed to know we were thinking of her and also didn't need to be bothered about a redelivery. Such a shame.
March 3, 2022
Reply from Little Box Of Joy
Hi Claire,
Thanks for your review and please let me start by saying I'm sorry you didn't have the best experience with us. I'm sorry to hear your friend is going through a tough time and I totally understand the disruption this may of caused, so again please accept our sincerest apologies.
Our customer and personal service is something we pride ourselves on, but on this occasion we didn't deliver on this.
If you would be willing for us to have a chance to make it up to you and show you how good we normally are, then please reply and I will arrange something for you.
Thanks,
Sarah
LBOJ
Little Box of Joy is always our go-to…
Little Box of Joy is always our go-to provider for gifts in the UK. The gifts are beautiful, well-designed and our clients always love receiving them. I could not ask for a better gifting partner!
February 7, 2022
Fantastic service and the recipient…
Fantastic service and the recipient loved their gift box. She thought the products were amazing!!
I will definitely be coming back for future purchases. Such a fab business.
August 16, 2021
Reply from Little Box Of Joy
Hi Emma,
Thank you so much for your lovely review. So pleased to hear that the recipient loved their gift box and the products.
Thank you again,
Sarah LBOJ
Delighted with my 1st order from Little…
Delighted with my 1st order from Little Box of Joy. Beautifully packaged and quality items.
August 12, 2021
Reply from Little Box Of Joy
Hi Scott,
Thanks so much for taking the time to leave us a lovely review. So pleased to hear you were delighted with it.
Thanks again,
Sarah LBOJ
Beautiful gift and exceptionally…
Beautiful gift and exceptionally helpful service. Thank you!
July 8, 2021
Reply from Little Box Of Joy
Hi Carys,
Thank you for your review... So pleased we are able to help! Thank you for supporting small business.
Thanks,
Sarah LBOJ
Amazing product and customer service
Amazing product and customer service. Very pleases, will definitely use again.
July 7, 2021
Reply from Little Box Of Joy
Hello Mrs Cox,
Thank you so much for taking the time to leave us a review it is very much appreciated!
Take care,
Sarah LBOJ
My friend was delighted :)
My friend was delighted with her birthday gift, lovely to have it packaged so nicely and delivered, since I live in Australia and couldn’t go over to see her myself
June 5, 2021
Reply from Little Box Of Joy
Hi Bec,
Thank you so much for taking the time to leave us such a lovely review... Lovely to hear your friend was delighted with her gift, and hopefully you'll be able to surprise her in person at some point in the near future.
Thanks again,
Sarah LBOJ
I couldn’t speak more highly of Little…
I couldn’t speak more highly of Little Box of Joy. First, my friend was overjoyed, which was the main goal. But add to that the quality of products and the excellent customer service I received around a shipping delay (no fault of Little Box of Joy) and they earned my 5 stars!
May 31, 2021
Reply from Little Box Of Joy
Hi Karen,
Thank you so much for taking the time to leave us such a beautiful review... Pleased to hear your friend was overjoyed with her gift. Sorry again about the delay but so pleased it finally arrived safely.
Thanks again,
Sarah LBOJ
Reply from Little Box Of Joy
Hi Jessica,
Thank you so much for your lovely review, it means a lot.
Thanks,
Sarah LBOJ
Absolutely fab
Love little box of joy
Have bought twice now and will be my go to for pressies now.
Beautiful packaged well thought out gifts with a prompt delivery
Thank you
Sarah
March 17, 2021
Reply from Little Box Of Joy
Hi Rhian,
Thank you so much for your lovely review... Pleased to hear the pressies all went down well.
Thanks again,
Sarah LBOJ
Worth every penny
This was bought as a gift for my mum. She absolutely loved it. The quality of the items is amazing, and worth every penny. Postage was quick and arrived in time for mothers day.
March 16, 2021
Reply from Little Box Of Joy
Hi Clair,
Thank you so much for taking the time to leave us such a lovely review. Lovely to hear that your mum loved it. Thank you for shopping small.
Take care,
Sarah LBOJ
Absolutely loved my gift box
Absolutely loved my gift box, full of good quality items, very quick delivery and beautiful packaging, with an easy to order website, I will be ordering again soon!
March 15, 2021
Unprompted review
Reply from Little Box Of Joy
Hi Anna,
Thank you for leaving us such a lovely review. Hope you enjoyed all the items you picked. Thanks again for choosing to shop small.
Take care,
Sarah LBOJ
A perfect gift. Purchased a gift box for my cousins…
Purchased a gift box for my cousins birthday. Just heard from her to say how delighted she was with the gift and loved the fact the contents had been locally sourced.
I found Sarah very attentive when ordering and she has put together exactly what I was hoping for. Will certainly recommend to friends and family for gift ideas in the future.
February 16, 2021
Unprompted review
Reply from Little Box Of Joy
Hi Stephen,
Thank you so much for your kind review and pleased to hear your cousin was delighted with her gift box. Thank you for supporting small business.
Take care,
Sarah LBOJ
Great service and a lovely product!
February 2, 2021
Reply from Little Box Of Joy
Hi Katie,
Thanks so much for taking the time to leave us a lovely review, its very much appreciated!
Take care,
Sarah LBOJ
Haven’t had it yet.
December 30, 2020
Reply from Little Box Of Joy
EDITED TO ADD:-
On the 31st of December it was confirmed via email that the gift box has been received and is with the intended person so the below matter is now resolved.
Thanks,
Sarah LBOJ
Hello Ryan,
Thank you for your review and sorry to hear the gift box has not arrived yet. The gift was sent using Royal Mail signed for services and unfortunately there have been a few delays recently plus the bank holidays have seemed to have a knock on effect so apologies for that.
I’ve just checked your gift and it is showing as being delivered this morning and being signed for. If this is not the case then please do let us know or send us an email at hello@littleboxofjoy.co.uk so we can investigate this and get this resolved as soon as possible.
Thanks,
Sarah - Founder
Reply from Little Box Of Joy
Hi Gail
Thank you so much for taking the time to leave us another lovely review...
Thanks,
Sarah LBOJ
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