Little Cake Co. Reviews 705

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious taste and excellent quality of the products, often highlighting the wide selection and variety of flavors available. Many appreciate the perfect portion sizes and the beautiful presentation of the cakes, making them ideal for gifts or special occasions. The ordering process is frequently described as easy and straightforward, with many consumers commending the swift and reliable delivery service, noting that items arrive well-packaged and in perfect condition. However, some people were dissatisfied with the pricing, finding the products to be expensive for their size. A few customers also experienced issues with delivery, particularly when using Royal Mail, which led to delays or non-delivery in some cases. Additionally, a small number of reviewers felt that the packaging of the cakes could be improved, as it sometimes appeared cheap or inappropriate for a gift.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the cakes for being delicious,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the delicious taste, freshness, and... See more

Delivery service

Customers generally report positive experiences with delivery services. Many reviewers praise the efficiency,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Price

Reviewers highlight negative aspects of price. Many consumers express disappointment, finding the cakes to be... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There was guidance as to the little cakes contents online, & they were mainly delicious but it would have helped if they had been individually labelled when sent out. We did a tasting of 9 & got a bit... See more

Company replied

Rated 4 out of 5 stars

Cute cakes - wonderful selection and choice. Delivery was perfect. These were delightful for the occasion. My only constructive comment is that they were very sweet. Purely subjective as to ta... See more

Rated 4 out of 5 stars

Website easy to use. Paid extra for nominated day delivery. Unfortunately Royal Mail couldn’t deliver it (surprise!) but it arrived the next day. The cakes were well packaged and my niece was very hap... See more

Rated 4 out of 5 stars

Lovely selection of cakes available and delivered on selected date (with an additional payment). My daughter loved them but my only issue was there is no option to include a message / greeting to let... See more

Company replied


Company details

  1. Cake Shop

Written by the company

Show stopping miniature cakes perfect for your special occasion, delivered UK-wide on your nominated day.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

705 reviews

5-star
4-star
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1-star

Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Sending a gift

Sending a gift, but put the wrong address as well as date. It was no problem to change it, they were super helpful.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

A beautiful and tasty present!

I bought a selection for my Mum for mothers day and she was absolutely thrilled!I keep getting messages saying what she's tried and how much she has loved discovering new flavours each day.
They're such a perfect present to be able to sample so many different flavours and ones you may not have chosen when choosing from 'a' slice of cake when out.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Delicious vegan selection!

I ordered the vegan box of 9 mini cakes for Mother's day. All very tasty and soft sponge - lovely !! My sister also loved them (didn't tell her they were vegan until afterwards and she couldn't believe it!) Extra flavours would be fab ❤️🍰x

March 15, 2026
Unprompted review
Rated 4 out of 5 stars

Great service and tasty cake

Ordered 9 mixed cakes for a present. I didn't eat any but the recipient said they were delicious, well presented and packed securely. The leaflet received with cakes was also a appreciated. They were delivered on time. The reason I've not given 5 stars is purely down to the overall price which I thought was a little over priced. That said I would use this service again.

March 13, 2026
Unprompted review
Rated 4 out of 5 stars

Lovely cakes

Lovely cakes, that were so pretty and tasted amazing. I would definitely order again, as,they were perfect for the afternoon tea we had

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Cakes were delicious and there were a couple of vegan ones which were really good too.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Easy ordering system

Easy ordering system, excellent communication with how the orders were progressing, good updates for delivery and they were delivered on time - in time for 2 Mums mothers Day gifts. Tasted great and impressive packaging. Thank you.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

So easy to arrange a delivery for Mothers’Day…… so delicious I was only allowed one from my mother’s gift!
I warmly recommend and will definitely be using again…. A tasty alternative to sending flowers.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Quick arrival

Quick arrival. Very tasty and fresh upon arrival! Ordered Little Bouquet Box, love the careful packaging. Would definitely order again

March 15, 2026
Unprompted review
Rated 3 out of 5 stars

Consider delivery time

Yes, you have repeated the same reply to me not sure why I needed to hear it again: doesn’t help after the event .

Unfortunately for me my experience wasn’t as good as others. On my part I should have read more of the small stuff - I was expecting my delivery, confirmed by Royal Mail, delivery time got changed 3 times which resulted in the cakes arriving AFTER my tea party: moral of the story order before you actually need them. Would also agree smaller than I thought but you live and learn just a expensive experience

March 3, 2026
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for sharing your feedback - We are sorry to hear this.
To help prevent this in future, we recommend selecting a delivery date at least one day before your event, as courier schedules can occasionally change. Our cakes keep fresh for up to 14 days, and we suggest storing them in the fridge until around an hour before serving. All this information is available on our website, and our team is always happy to assist with any questions prior to ordering. If you would like to discuss this further, please don't hesitate to get in touch. hello@littlecake.co.uk

Rated 5 out of 5 stars

A great company

I saw an advert for the Little Cake Company and needed something for our wedding anniversary so gave them a try. The cakes were exquisitely decorated and looked very pretty on a plate for our celebration. I am hoping to send them for presents for friends and family as they are little treat perfect for a present. They arrived well packet and in great condition. I would definitely recommend them.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Poor product offering and price

Grainy, sugary cakes - supremely overpriced for what came and the fake flowers were such a disappointment - image on ordering was of a multicoloured one vs I got sent an all white bunch. Never again.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

One word - Outstanding.

One word. Outstanding. Most companies trade looks for taste, or vice-versa. This company does not. Not only do the cakes look exquisitely, they taste absolutely divine. It has absolutely made my birthday, and I will undoubtedly be returning in the future. Thank you so much!

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Loved them …

Cakes arrived on time and the quality was amazing! Loved each of the flavours, the sponge was light and fluffy and the icing and filling delicious. Will definitely buy again.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

My granddaughter loved her valentines…

My granddaughter loved her valentines small cake collection- they made her day which in turn made me happy as she was happy 😊

February 14, 2026
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your lovely feedback! We’re so happy to hear that your gift of Little Cakes arrived as expected and that the recipients enjoyed them. Thank you for taking the time to share this with us.

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