Little City Treat Reviews 

347
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly staff who deliver wonderful hair, makeup, and massage treatments directly to their homes, offices, or hotels. People also love how simple and straightforward the booking process is, allowing them to easily schedule convenient appointments without needing to visit traditional salons. Consumers note that appointments are always conducted with great care and attention to personal needs. However, some people mentioned occasional minor issues, such as a therapist arriving a little late, a session not fully matching requested pressure, or unexpected difficulties with access during home visits.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their exceptional professionalism, warmth, and talent... See more

Service

Reviewers highlight positive aspects of service, praising the convenience of having professional treatments... See more

Booking process

People report positive experiences with booking process, highlighting that it is simple, straightforward, and... See more

User experience

Clients share positive opinions on user experience, highlighting how easy it is to make online bookings and... See more

Quality

Reviewers express high satisfaction regarding quality, noting that makeup and hair styling looked stunning... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is totally out of our comfort zone… My sister-in-law and I had our hair blow dried, at our hotel, I booked a bespoke long hair style and I felt beautiful for my son’s wedding. Sarah our stylist w... See more

Rated 5 out of 5 stars

I found it easy to make a booking online for my partner who has Alzheimers. When I was faced with something I didn't quite understand I was able to phone on WhatsApp and clarify the detail. The ha... See more

Rated 5 out of 5 stars

I had a brilliant experience with Marley doing my hair and make up for an event. Really pleased with the result and everything was made so easy with Marley coming to my house and doing both hair and m... See more

Rated 5 out of 5 stars

I love having Sarah come over to cut my hair. She is very polite, professional and lovely to chat to. In the past I have always used traditional salons but now I won't go back to them after experienci... See more


Company details

  1. Beauty Salon
  2. Massage Therapist
  3. Mobile Hairdresser
  4. Waxing Hair Removal Service

Written by the company

Little City Treat provides hairdressing, beauty salon and spa treatments in the comfort of your own home, hotel or Airbnb. A simple and convenient alternative to the Spa or Beauty Salon aimed at busy people for whom time is precious. Find and book highly experienced beauty therapists, hairdressers and massage therapists online, last-minute or up to five weeks in advance. Little City Treat also provides workplace beauty and massage services to business' looking to improve staff well-being. Mobile beauty and massage services are available throughout Edinburgh and Newcastle upon Tyne. Let us do the running around, you can just relax and wait for your services to be delivered.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(347)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Larra!

Had a great experience with Larra!

After a false start with my initial hairdresser not turning up for my appointment LCT gave me a voucher and really apologised so I thought I’d give them another go. Larra surpassed all expectations. She did a great job cutting the kids hair and was a pleasure to have in my home. Will certainly book again.

April 8, 2025
Unprompted review
Little City Treat logo

Reply from Little City Treat

Hi

Thank you so much for providing this feedback.

We are so sorry to hear that there was an issue with your hairdresser not attending your booking. Your confirmed professional is showing good reviews- I can assure you, this is particularly unusual feedback for us to hear!

I will be in touch to follow up shortly and look into this further.

Warm wishes,
Debbie

Rated 5 out of 5 stars

Fabulous service & amazing stylist

A huge thank you to Marly for doing such an amazing job on Saturday. The bride and all the girls were delighted with their hairstyles and we all had a brilliant morning with Marly.
Highly recommend Little City Treats - so easy to book and great communication throughout.

April 5, 2025
Unprompted review
Rated 4 out of 5 stars

Fabulous hairdresser.…

Sandra did a fabulous job of my little boys hair. I felt as though she listened to what it was I was wanting for my son's hair and as a result the haircut she gave him was amazing. My little boy loves the sweety she gave him too ☺️😃. Thank you Sandra.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. My therapist Leanne was warm and professional with a heated very comfortable, clean bed. I had a anti-aging facial which included a 30 minute back massage. She skillfully pinpointed the areas of concern.
I slept soundly and woke to a glowing face. Bliss

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Marley 10/10

Marley came to my hotel room to do my hair and was friendly and professional sand it was a pleasure to have such a great experience and get what I asked for as well 10/10

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, I will use again

I was lucky to get a last-minute appointment with Aleksandra, who arrived on the dot, was warm, friendly and professional, and gave me an excellent massage for my sore muscles. It's the first time I've used a home massage service and will definitely use again.

February 10, 2025
Rated 5 out of 5 stars

Excellent service using the services of Little City Treats.

Excellent service using Little City Treats.
Initially I had a slight issue navigating the site ( I’m a tech Luddite!) but it was quickly sorted.
I had booked a pre wedding hair and makeup trial for two of us and were thrilled with Marley. She is very well qualified and was a delight to work with. We have booked her for the June wedding

February 2, 2025
Rated 5 out of 5 stars

Massage at home, and last minute appointment availability is great

It's amazing to have a massage at home for the added benefit you get of not having to go far afterwards. I have tried a few massage therapists on LittleCityTreat and all are great. I have one or two I prefer but as I am consistently busy it's great to be able to find therapist availability and make a booking last minute, on the day. I try to book a time that allows me to fall into bed afterwards, just knowing I can do this help me relax more in the massage. Bliss! Try it for yourself!

January 17, 2025

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