If you are smart enough to recognise the scam advertisments, and you order either directly from the original website or through other websites that sell Little-dutch products you will realise how exce... See more
Company replied
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If you are smart enough to recognise the scam advertisments, and you order either directly from the original website or through other websites that sell Little-dutch products you will realise how exce... See more
Company replied
They advertise free shipping over 50 EUR written in big letters without disclaimers, but that only applies to certan countries which you see only when paying for your order. It is misleading practice.... See more
Company replied
On top of the high prices and shipping costs, my order still hasn't arrived in Italy. I placed the order on May 22, and as of June 4, it has not been delivered. I've had much better experiences w... See more
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I’ve never been so impressed with a company! There products are not only beautiful, but the turn around time is amazing, I ordered Birthday presents early seeing as they are in Holland, but they were... See more
Company replied
Little Dutch offers modern nursery essentials, accessories and toys for babies and children. Our products are not only functional, but they are also safe and of a very high quality. It is our mission to contribute to the important early years of a child's life by producing items that offer both warmth and comfort for little ones and playful and educational toys to support children in the different stages of their development. Our contemporary designs appeal to a child’s imagination which, in turn, guarantees hours of playing fun.
Industrieweg 74, 2651 BD, Berkel en Rodenrijs, Netherlands
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Replied to 52% of negative reviews
Typically replies within 2 weeks
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Nearly 2 months later and still haven’t received our order.
We have chased and been told that it is showing as delivered but no one is doing anything about it nor are they providing the details for the UK shipping company so we can try to find the order ourselves.
I have asked for a refund or replacement but am still being ignored. Do not order from here!

Reply from Little Dutch
Toys looked lovely on Instagram advert.However,I purchased two items and am still waiting for the goods or a refund 4 weeks later.Wish I’d read the reviews first.

Reply from Little Dutch
It is a scammer.
He/she is using a tracking information website where it looks like a shipment has been sent. Then when the package ‘should be transferred to the local delivery in your country’ you never receive anything.
Mailed many times with : SOLODSQ2outlook.com , always telling me to have patience. Doesn’t reply for days sometimes.
Do not buy from these people on any of those fake sites they have.

Reply from Little Dutch
The worst company to deal with. The product comes from China direct . I places 2 ordered over 3 days. the tracking is terrible. I was able to ask for email notifications as it progresses. I was home each time and i got an email saying it was delivered. the tracking doesnt even have your address just suburb. address is on the order. then when you go to have them locate it the want you to pay a subscription to just answer $68. Which I didn't do. its been over a month since a placed those orders. I which I did a google search first.

Reply from Little Dutch
If there are no stars, i would have given 0. Delivery took a very long time. Chased via email, looks like an automated response. Incomprehensible even. Given some chance and waited. Said it was delivered but nowhere to be found. Ask to contact courier that they themselves not know how to contact. Now saying it is being investigated and ignored request for refund. DO NOT USE SITE. YOU ARE BOUND TO BE DISAPPOINTED. READ THE REVIEWS.

Reply from Little Dutch
No parcel received although it shows on the tracking that it got delivered. Nothing got delivered. Customer service is so bad. They don’t help at all. They’re scamming people and they need to be held to account.

Reply from Little Dutch
SCAM - ( littledutch-nl-eu.shop )
i shouldn’t of fell for it but i did as im sure many others did too… advertising a 80% off sale so over £300 worth of things ordered for my little girl. no confirmation email but still held onto hope that they would come
fast forward 2 weeks i have gone to access the website to check my tracking and it is GONE
hoping can receive a refund😔😔😔
Scams are all over Instagram, I spent a fortune from an ad using a content creators daughter to make it seem trustworthy. Cannot get my money back and the bank so far useless. 2nd June placed an order and nothing. Information all gone from their website - my customer account I created and order details
Hello, I ordered Little Dutch products via instagram on 11 of the July. A big sale -80%. I did it as I had a good luck in the past with similar offers via insta from different companies. My bank also didn't seem to have a problem with the payment. I got a confirmation email. The order #4330 was to the Czech Republic for 1683,66 Kč (68 €). Email from PAN.TOM. I sent them email today to solodsq2. That's the only contact I have. Before I could visit the website or "track" the order which told me 'on the way". It had showed panfashion.shop. Now, not available. Thank you for any info. Regards,
Eliška
Ordered on 24th June, tracked same until 20th July when system said it had been successfully delivered when it hasn't. Obviously money taken no goods really disappointing.
My wife ordered a toy and paid for it but not received confirmation or any other communications. I believe this is a scam site

Reply from Little Dutch
I ordered on the 5th June it is now end of June 3 weeks later and I have received no emails and no order. I have contacted them via email as really difficult to contact them via any other method. There is a a chat box but it is all in a foreign language. You would have though if they sell to England and English speaking countries you should have the option to speak to someone in English.

Reply from Little Dutch
For people ordering via the scam website , the scam website is ‘littlesdutch.com’ NOT little Dutch.
I got scammed myself but my bank refunded me the money so speak to your bank and provide the details etc of the scam website.
The scam website blocks you after a few days via your IP address

Reply from Little Dutch
SCAM SCAM SCAM. AVOID!! I ordered from the website, unfortunately before I saw all the negative reviews.
Im upset but what can you do to get your money back, absolutely nothing because the customer service email doesn't exist.

Reply from Little Dutch
Awful experience. I ordered my baby's birthday gifts May 26. Dispatched next day. No goods received. Received an email about 10 days later to say my items went to a different customer in France. Some of the items were now out of stock but they could resend the rest. I asked them to be resent.
I got an email confirmation to say the order was arranged to be resent. Never got confirmation of dispatch. I chased this for a further week, no response. Only when I said I would be contacting my bank did I get a reply to say the 'resent' order was never actually sent and they would refund me. Awful.
What a scam l placed an order through little Dutch.com Friday 6 June ,presents for my grandsons 1 st birhday ,became suspicious when l didn’t have confirmation of my order ,on Monday l received details that my order was ready to be dispatched tracking number received with order details ,supposed to rec in 4 days by Royal Mail ,l rang little dutch this morning to ask when l will receive gave them tracking and order details ,she told me sorry you’ve been scammed and they are aware of this happening and there working on it and to contact my bank ,the site is totally believable and they know it’s happening DO NOT ORDER FROM THIS COMPANY they know it’s happening and are doing nothing to protect customers ,and to the people who do this l wish you nothing but ill something nasty that cant be cured
There is a fake website with your name - littledutch with a added !!! please report it. It’s a scam and completely takes your brand name and products with cheaper price, takes the money and disappears!
Little Dutch put a message about fake website on your correct non scam one please!!!!
I regret the fact that I did not read these reviews earlier. I made an order nearly 3 weeks ago only to discover that they had posted in with a wrong address. I flagged it as soon to the customer service the moment I got the confirmation email of delivery from PostNL on the 20th March, in order to ensure that they reach out to them and correct THEIR mistake. Having received an answer they would investigate it I naively rest assured all is in order to be fixed. Instead, they made no effort, followed up with no communication and allowed the parcel to come to Austria and of course fail at being delivered. After asking for transparency on next steps to fix this as this is THEIR responsibility under EU law, they simply replied that it is at a sorting center in my country, information that we csn both see from thr tracking number of the parcel. There is no option for me to correct the address or get in touch with PostNL to correct the address let alone get it redelivered and Customer Service have been beyond poor. An absolute disaster not even offering compensation or any help at all to resolve this.
This was the worst experience with any online purchase ever. I placed an order on January 6 which was confirmed and the expected delivery was January 8. The item appeared to have been received by PostNL on January 7, but then nothing happened. I chased on January 10 and was told that Little Dutch and PostNL are very busy and “sending multiple emails is pointless and can delay processing”. On January 13 they finally said that they were investigating. January 15 I asked if there was any news, but received no reply. I cancelled the order and asked for a refund. No reply received. I again reminded them on January 17, 20, 21, 23, 24 that I cancelled the order, but never received a confirmation. On January 17 they said that PostNL is currently not shipping to the UK, then send exactly the same reply on January 20. On January 21 they said that PostNL is investigating, even though they had told me twice before that they are not shipping to the UK. On January 24 they claimed that they had found a new way and would test it on January 27. Then I heard nothing until January 28: when they said that they would refund my money, if I had not received the shipment (that was never sent) by February 6. No refund arrived, and I requested an update on February 7. No reply. I tried to call a few times. The calls went through and I was promised that I would be connected, but nobody took the calls. I sent another email on February 11 and threatened with legal action and was told that the refund had already been made. I asked for transfer details, but got no reply. The money finally arrived on February 12 and when I checked the transfer was only made on February 11. Many customers seem to have the same problems, and the experience does not even deserve one star.

Reply from Little Dutch
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