Little Dutch Reviews 

547
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

If you are smart enough to recognise the scam advertisments, and you order either directly from the original website or through other websites that sell Little-dutch products you will realise how exce... See more

Company replied

Rated 1 out of 5 stars

They advertise free shipping over 50 EUR written in big letters without disclaimers, but that only applies to certan countries which you see only when paying for your order. It is misleading practice.... See more

Company replied

Rated 1 out of 5 stars

On top of the high prices and shipping costs, my order still hasn't arrived in Italy. I placed the order on May 22, and as of June 4, it has not been delivered. I've had much better experiences w... See more

Company replied

Rated 5 out of 5 stars

I’ve never been so impressed with a company! There products are not only beautiful, but the turn around time is amazing, I ordered Birthday presents early seeing as they are in Holland, but they were... See more

Company replied

Company details

  1. Baby Store
  2. Baby Clothing Store
  3. Children's Toys Store
  4. Gift Shop
  5. Linens Store
  6. Wallpaper Store

Information provided by various external sources

Little Dutch offers modern nursery essentials, accessories and toys for babies and children. Our products are not only functional, but they are also safe and of a very high quality. It is our mission to contribute to the important early years of a child's life by producing items that offer both warmth and comfort for little ones and playful and educational toys to support children in the different stages of their development. Our contemporary designs appeal to a child’s imagination which, in turn, guarantees hours of playing fun.


Contact info

2.9

Average

TrustScore 3 out of 5

547 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 52% of negative reviews

Typically replies within 2 weeks

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2.9

All reviews

(547)

146 reviews in the last 12 months

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Rated 1 out of 5 stars

Nearly 2 months later and still haven’t…

Nearly 2 months later and still haven’t received our order.

We have chased and been told that it is showing as delivered but no one is doing anything about it nor are they providing the details for the UK shipping company so we can try to find the order ourselves.
I have asked for a refund or replacement but am still being ignored. Do not order from here!

June 8, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

We’re truly sorry to read about your experience. 💛 We’d like to clarify that Little Dutch does not ship orders directly to the UK. It seems your purchase was made through a different webshop.

Warm regards,
The Little Dutch Team

Rated 1 out of 5 stars

Toys looked lovely on Instagram…

Toys looked lovely on Instagram advert.However,I purchased two items and am still waiting for the goods or a refund 4 weeks later.Wish I’d read the reviews first.

July 23, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

We’d like to warn you that the webshop you mentioned is not an official Little Dutch site. Our only official website is:
👉 www.little-dutch.com

A few important things to know:
– Our order numbers always start with a ‘C’ followed by 6 digits
– We never offer 70–80% discounts on our full collection
– We only ship from our warehouse in the Netherlands, never from China

If you have already placed an order on such a website, we strongly recommend contacting your bank or credit card provider as soon as possible.

If you have any doubts or questions, we’re here to help 💛

Rated 1 out of 5 stars

SCAMMER DO NOT BUY

It is a scammer.
He/she is using a tracking information website where it looks like a shipment has been sent. Then when the package ‘should be transferred to the local delivery in your country’ you never receive anything.
Mailed many times with : SOLODSQ2outlook.com , always telling me to have patience. Doesn’t reply for days sometimes.
Do not buy from these people on any of those fake sites they have.

August 18, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

Thank you for sharing your experience 💛
We want to let everyone know that our only official email address is: customerservice@littledutch.nl
. If you see a different email address, such as the one mentioned here, it is not connected to Little Dutch.

To be safe, we always recommend ordering directly through our official website or from trusted retailers. That way, you can be sure to receive the genuine Little Dutch products you love. ✨

With love,
The Little Dutch Team

Rated 1 out of 5 stars

Dont buy from Little Dutch EVER. SCAM

The worst company to deal with. The product comes from China direct . I places 2 ordered over 3 days. the tracking is terrible. I was able to ask for email notifications as it progresses. I was home each time and i got an email saying it was delivered. the tracking doesnt even have your address just suburb. address is on the order. then when you go to have them locate it the want you to pay a subscription to just answer $68. Which I didn't do. its been over a month since a placed those orders. I which I did a google search first.

August 7, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

We’d like to warn you that the webshop you mentioned is not an official Little Dutch site. Our only official website is:
👉 www.little-dutch.com

A few important things to know:
– Our order numbers always start with a ‘C’ followed by 6 digits
– We never offer 70–80% discounts on our full collection
– We only ship from our warehouse in the Netherlands, never from China

If you have already placed an order on such a website, we strongly recommend contacting your bank or credit card provider as soon as possible.

If you have any doubts or questions—we’re here to help 💛

Rated 1 out of 5 stars

If there are no stars

If there are no stars, i would have given 0. Delivery took a very long time. Chased via email, looks like an automated response. Incomprehensible even. Given some chance and waited. Said it was delivered but nowhere to be found. Ask to contact courier that they themselves not know how to contact. Now saying it is being investigated and ignored request for refund. DO NOT USE SITE. YOU ARE BOUND TO BE DISAPPOINTED. READ THE REVIEWS.

August 1, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

We’d like to warn you that the webshop you mentioned is not an official Little Dutch site. Our only official website is:
👉 www.little-dutch.com

A few important things to know:
– Our order numbers always start with a ‘C’ followed by 6 digits
– We never offer 70–80% discounts on our full collection
– We only ship from our warehouse in the Netherlands, never from China

If you have already placed an order on such a website, we strongly recommend contacting your bank or credit card provider as soon as possible.

If you have any doubts or questions, we’re here to help 💛

Rated 1 out of 5 stars

No parcel delivered. No refund given

No parcel received although it shows on the tracking that it got delivered. Nothing got delivered. Customer service is so bad. They don’t help at all. They’re scamming people and they need to be held to account.

July 1, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

Thank you for your message 💛
We would like to reassure everyone that our only official website is: www.little-dutch.com
. Any other website offering our full collection with discounts such as 80% off is not connected to us and is unfortunately a scam.

To make sure you receive genuine Little Dutch products and proper service, please always order through our official website or trusted retailers. ✨

With love,
The Little Dutch Team

Rated 1 out of 5 stars

SCAM

SCAM - ( littledutch-nl-eu.shop )

i shouldn’t of fell for it but i did as im sure many others did too… advertising a 80% off sale so over £300 worth of things ordered for my little girl. no confirmation email but still held onto hope that they would come

fast forward 2 weeks i have gone to access the website to check my tracking and it is GONE

hoping can receive a refund😔😔😔

July 27, 2025
Unprompted review
Rated 1 out of 5 stars

Scams are all over Instagram

Scams are all over Instagram, I spent a fortune from an ad using a content creators daughter to make it seem trustworthy. Cannot get my money back and the bank so far useless. 2nd June placed an order and nothing. Information all gone from their website - my customer account I created and order details

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

PAN.TOM

Hello, I ordered Little Dutch products via instagram on 11 of the July. A big sale -80%. I did it as I had a good luck in the past with similar offers via insta from different companies. My bank also didn't seem to have a problem with the payment. I got a confirmation email. The order #4330 was to the Czech Republic for 1683,66 Kč (68 €). Email from PAN.TOM. I sent them email today to solodsq2. That's the only contact I have. Before I could visit the website or "track" the order which told me 'on the way". It had showed panfashion.shop. Now, not available. Thank you for any info. Regards,
Eliška

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered on 24th June

Ordered on 24th June, tracked same until 20th July when system said it had been successfully delivered when it hasn't. Obviously money taken no goods really disappointing.

July 20, 2025
Unprompted review
Rated 1 out of 5 stars

I believe this is a scam site

My wife ordered a toy and paid for it but not received confirmation or any other communications. I believe this is a scam site

June 26, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

Hi,

Thank you for your message, and we're really sorry to hear this!

Could you please share the order number with us? Then we can check whether the order was placed via our official webshop (www.little-dutch.com). Unfortunately, there are scam websites pretending to be us, and we want to help clarify this for you as quickly as possible 💛

Looking forward to your reply.

Warm wishes,
Little Dutch Customer Care

Rated 1 out of 5 stars

Taken the money but no goods delivered or contact

I ordered on the 5th June it is now end of June 3 weeks later and I have received no emails and no order. I have contacted them via email as really difficult to contact them via any other method. There is a a chat box but it is all in a foreign language. You would have though if they sell to England and English speaking countries you should have the option to speak to someone in English.

June 5, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

Hi there,

thank you for your message and we're really sorry to hear this. Could you please share your order number with us?

Please note that at the moment, we do not ship directly to the UK. If you've placed an order via another website, we recommend reaching out to them directly.

Feel free to contact our customer service at customerservice@littledutch.nl — we’re happy to help in English! 💛

Rated 1 out of 5 stars

For people ordering via the scam…

For people ordering via the scam website , the scam website is ‘littlesdutch.com’ NOT little Dutch.

I got scammed myself but my bank refunded me the money so speak to your bank and provide the details etc of the scam website.

The scam website blocks you after a few days via your IP address

June 10, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

Thank you for sharing your experience — we’re really sorry this happened to you 💛

Please know that we are actively working to take scam websites like “littlesdutch.com” offline. These sites misuse our name and visuals, but they are not connected to us.

Our only official website is: *www.little-dutch.com*
We strongly advise anyone who ordered via a scam site to contact their bank as soon as possible.

Stay safe, and thank you again for raising awareness!

Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM. AVOID!! I ordered from the website, unfortunately before I saw all the negative reviews.

Im upset but what can you do to get your money back, absolutely nothing because the customer service email doesn't exist.

June 8, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

We’re really sorry to hear this — it sounds like you may have ordered from a scam website.

Please note: our only official webshop is www.little-dutch.com
For any questions, feel free to email us at customerservice@littledutch.nl — we're here to help 💛

We are actively working to take scam sites offline, and want to remind everyone that Little Dutch never offers 70% off our entire collection — this is a clear sign of fraud.

Stay safe, and thank you for helping us raise awareness.

Rated 1 out of 5 stars

Awful experience

Awful experience. I ordered my baby's birthday gifts May 26. Dispatched next day. No goods received. Received an email about 10 days later to say my items went to a different customer in France. Some of the items were now out of stock but they could resend the rest. I asked them to be resent.

I got an email confirmation to say the order was arranged to be resent. Never got confirmation of dispatch. I chased this for a further week, no response. Only when I said I would be contacting my bank did I get a reply to say the 'resent' order was never actually sent and they would refund me. Awful.

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

What a scam l placed an order through…

What a scam l placed an order through little Dutch.com Friday 6 June ,presents for my grandsons 1 st birhday ,became suspicious when l didn’t have confirmation of my order ,on Monday l received details that my order was ready to be dispatched tracking number received with order details ,supposed to rec in 4 days by Royal Mail ,l rang little dutch this morning to ask when l will receive gave them tracking and order details ,she told me sorry you’ve been scammed and they are aware of this happening and there working on it and to contact my bank ,the site is totally believable and they know it’s happening DO NOT ORDER FROM THIS COMPANY they know it’s happening and are doing nothing to protect customers ,and to the people who do this l wish you nothing but ill something nasty that cant be cured

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

I regret the fact that I did not read reviews

I regret the fact that I did not read these reviews earlier. I made an order nearly 3 weeks ago only to discover that they had posted in with a wrong address. I flagged it as soon to the customer service the moment I got the confirmation email of delivery from PostNL on the 20th March, in order to ensure that they reach out to them and correct THEIR mistake. Having received an answer they would investigate it I naively rest assured all is in order to be fixed. Instead, they made no effort, followed up with no communication and allowed the parcel to come to Austria and of course fail at being delivered. After asking for transparency on next steps to fix this as this is THEIR responsibility under EU law, they simply replied that it is at a sorting center in my country, information that we csn both see from thr tracking number of the parcel. There is no option for me to correct the address or get in touch with PostNL to correct the address let alone get it redelivered and Customer Service have been beyond poor. An absolute disaster not even offering compensation or any help at all to resolve this.

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

This was the worst experience with any online purchase ever. I placed an order on January 6 which was confirmed and the expected delivery was January 8. The item appeared to have been received by PostNL on January 7, but then nothing happened. I chased on January 10 and was told that Little Dutch and PostNL are very busy and “sending multiple emails is pointless and can delay processing”. On January 13 they finally said that they were investigating. January 15 I asked if there was any news, but received no reply. I cancelled the order and asked for a refund. No reply received. I again reminded them on January 17, 20, 21, 23, 24 that I cancelled the order, but never received a confirmation. On January 17 they said that PostNL is currently not shipping to the UK, then send exactly the same reply on January 20. On January 21 they said that PostNL is investigating, even though they had told me twice before that they are not shipping to the UK. On January 24 they claimed that they had found a new way and would test it on January 27. Then I heard nothing until January 28: when they said that they would refund my money, if I had not received the shipment (that was never sent) by February 6. No refund arrived, and I requested an update on February 7. No reply. I tried to call a few times. The calls went through and I was promised that I would be connected, but nobody took the calls. I sent another email on February 11 and threatened with legal action and was told that the refund had already been made. I asked for transfer details, but got no reply. The money finally arrived on February 12 and when I checked the transfer was only made on February 11. Many customers seem to have the same problems, and the experience does not even deserve one star.

January 6, 2025
Unprompted review
Little Dutch logo

Reply from Little Dutch

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