I approached Lara at Little Gems to ask for a Lego Family Tree Frame as a gift for our daughter's 21st. We live in Australia whilst our daughter is in the UK. Being apart from her on such a special oc... See more
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See what reviewers are saying
Love Little Gems. I've ordered a few things now for teachers gifts, fathers & mothers day & for christening gifts...always lovely, always well packaged & supporting a 'small business'. Def recommend
Company replied
Huge choice of gifts available, for all sorts of occasions. Prices are really good & am delighted with my purchase. Item arrived promptly & packaged really well. Will definitely be using this business... See more
Company replied
Beautiful Pearl wedding picture. Very happy with it and would recommend. Being very picky I straight away noticed the actual picture is backed onto a lovely silver card but is slightly off centre so t... See more
Company details
About LITTLE GEMS ONLINE
Written by the company
Little Gems Online provide unique personalised gifts for any occasion, from our handmade family tree frames to fathers day and wedding gifts. We pride ourselves on our customer service and craftsmanship and are happy to work with you, ensuring the special occasion gets the treatment it deserves. All of our gifts come with FREE UK delivery and a full money back guarantee if you are not happy with your gift.
VISIT OUR WEBSITE
CONTACT US
VISIT OUR WEBSITE
CONTACT US
Contact info
Worle Moor Road, BS24 7JR, North Somerset, United Kingdom
- 07787148689
- gemma@littlegemsonline.co.uk
- littlegemsonline.co.uk
4.9
Excellent
437 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Brilliant
Brilliant, innovative product which we love. Customer service was exceptional. Way above and beyond expectations. Cannot recommend highly enough. Thank you very much 😁😁😁😁
June 16, 2022
Reply from LITTLE GEMS ONLINE
Thank you for your lovely review Tracey. I am so so pleased I was able to help and that you are happy with your gift and the service. Thank you for your order.
Very good quality product received
Very good quality product received.
Before sending I received a picture to confirm all good and avoid disappointments, I could have made a mistake in my order too so the reassurance was a very welcomed touch.
June 15, 2022
Reply from LITTLE GEMS ONLINE
Thank you for your lovely review Carla. I am so pleased you are happy with your gift and the service you received. Thank you for your order .
Great service and always provide update…
Great service and always provide update before sending item to you . The finish of the product is exemplary .
June 14, 2022
Reply from LITTLE GEMS ONLINE
Thank you for your review Natalie, it really means the world to me! I am so pleased you are happy with your gift. Thank you for your order.
Great item!
Good communication. Great product, fast service and really well packed for postage.
I can’t wait to give the gift now. Thank you!
June 7, 2022
Reply from LITTLE GEMS ONLINE
Thank you so much for your review Jennifer, I am so pleased you are happy with your gift and the service you received. Thank you for your order.
Thank you very much
Thank you very much, I‘m super happy with and can‘t wait to give this funny presant to my brother!! Well done 👍👍❤️❤️
June 7, 2022
Reply from LITTLE GEMS ONLINE
Thank you for such a lovely review Cindy. I am so pleased you are happy with the gift. I hope your brother liked it too?
Thank you for your order.
Absolute superb quality and design
Absolute superb quality and design. Wonderful gift for fathers day
June 3, 2022
Reply from LITTLE GEMS ONLINE
Thank you for such a lovely review. I am so pleased you are happy with your gift. Thank you for shopping with Little Gems Online.
Reply from LITTLE GEMS ONLINE
Thank you for such a lovely review. I am so pleased you are happy with your gift. Thank you for your order.
Great gift for a Star Wars fan.
June 1, 2022
Reply from LITTLE GEMS ONLINE
Thank you for your review Shona, I am so pleased you are happy with it. Thank you for your order with Little Gems Online.
Beautiful item
Beautiful item, arrived well packaged and in perfect condition. Would happily purchase and support this business again!!
May 20, 2022
Reply from LITTLE GEMS ONLINE
Thank you for such a lovely review Debbie. I am so pleased you are happy with your gift. Your support of Little Gems Online is greatly appreciated. Thank you.
Amusing but ludicrously over priced
May 17, 2022
Reply from LITTLE GEMS ONLINE
Hello Mark, I'm sorry you felt that you needed to give us a 2 star rating for the two separate orders you placed with us.
All products on our site clearly state the size and price so that customers can see all information prior to ordering. I would ask why you ordered in the first place if you thought it was ludicrously over priced?!
When we sent you a layout you had confirmed that you were happy with both orders and for us to send. Your order of personalised chocolate bars and OCD frame placed at the end of April were made exactly how they are described on the site and had you been unhappy with your orders would have expected them not be confirmed to send, an email on their arrival that you were unhappy or for them to be sent back as we offer a 30 day money back guarantee (stated all over the website).
We haven't received any communication from you and therefore feel that this is an unjustified review when we were not given the chance to rectify any problem.
The chocolate bars, along with the frame have not been returned to date (17/5/2022 - nearly a full month from when the order was placed).
We honour our 30 day guarantee to our customers so please pack all goods as sent and return it to our office where we will give you a FULL refund on both your orders.
Please feel free to email us at gemma@littlegemsonline.co.uk if you have got rid of the box your items came in (our office address for returns was on the box) and you would like us to give you the return address for you to send them all back.
Amazingly fast service
Amazingly fast service in replying to check my order was correct before sending out.
Recieved in amazing packaging with lovely little sweets and a gift bag for the item to go in.
Would definitely recommend to family and friends.
May 15, 2022
Reply from LITTLE GEMS ONLINE
Thank you for such a lovely review Jenni. I am so pleased you are happy with your gift and the service you received. Thank you for your order.
Excellent
Excellent! 1st class service, I would highly recommend and shop with you again.
Thank you.
Dave.
May 10, 2022
Reply from LITTLE GEMS ONLINE
Thank you for your review David. I am so pleased you are happy with your gift and the service you received. Thank you for your order with Little Gems Online.
Great Product and customer service
Really easy company to work with. They were in contact to discuss the requirements and made the process really easy. The product is just what I wanted. Would definitely shop with them again.
May 1, 2022
Reply from LITTLE GEMS ONLINE
Thank you for such a lovely review. I am so pleased you are happy with your gift and the service you received. Thank you for your order.
Excellent service
Excellent communication from the moment I placed my order. Prompt delivery and amazing personalised Minecraft frames. My boys absolutely love them. Thank you
April 28, 2022
Reply from LITTLE GEMS ONLINE
Thank you Laura for such a lovely review - I really appreciate you taking the time to write and of course share it on social media. Thank you for your orders, I'm so pleased your boys love them.
Little Gems Online a Great online shop…
Little Gems Online is an amazing online shop with quality gifts you will truly love. The customer service I received was second to none and I was updated every step of the way with my gift purchase. I Highly recommend Little Gums Online you won't be disappointed... :)
April 27, 2022
Reply from LITTLE GEMS ONLINE
Thank you for an amazing review Helen! I am so pleased you are happy with your order and it got to you safely in Australia. It really means the world to me so thank you.
Lovely item
Lovely item, picture sent to proof before dispatch- there was an error and when pointed out was corrected promptly and then posted. Item arrived quickly, well packaged and looks fab 👍
April 25, 2022
Reply from LITTLE GEMS ONLINE
Thank you so much for your review Sally, I really appreciate you taking the time to review Little Gems. I am so pleased you are happy with your gift. Thank you again for your order.
Excellent quality and great…
Excellent quality and great communication throughout. Highly recommend.
April 14, 2022
Reply from LITTLE GEMS ONLINE
Thank you so much for taking the time to review Little Gems Online. I am so pleased to hear you are happy with your gift and the service you received. Thank you for your order.
Absolutely perfect.
April 12, 2022
Reply from LITTLE GEMS ONLINE
Thank you so much for your review Andy. I am so pleased you are happy with your gift. Thank you for your order.
Loved it thanks
April 11, 2022
Reply from LITTLE GEMS ONLINE
Thank you so much for taking the time to write a review - it really does mean the world to us. I am so pleased you are happy with your gift.
This was a gift for Mother's Day and it…
This was a gift for Mother's Day and it received a great reaction once opened.
Its already hanging on the wall - pride of place.
March 31, 2022
Reply from LITTLE GEMS ONLINE
Thank you so much for your review Ruaraidh - it really does mean the world to me. I am so pleased it was well received. Thank you for your order.
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