Littleinfants Reviews 

Ordered a product on January 15 and am still waiting for it to arrive. The tracking number provided does not work, just states that the product is in Turkey but tracking is not available at this time. Communication with the company is generic and they just continue to send me back the tracking number that doesn’t work. This company is posing as an Australian site, but that is definitely not the case.

You are advertising on your website that the kahuna 4.5 trampoline is $1000 marked down to $500. I have bought it impulsively thinking I’m getting a great deal which I’m sure is the whole point of that tactic. Silly me decided to research after I have already purchased it to discover this is actually only a 289 dollar tramp from kahuna directly or 299 dollars from big w.
I feel like a complete fool.
I’m a single mum on Centrelink. Just finished university, don’t start work for a couple of months. Obviously have very little money, put the purchase on afterpay so I could afford it.
All I want to do is make my daughter happy for her birthday in January.
Companies like little infants is false advertising, by making customers believe it’s a great purchase but in reality it’s basically unnecessarily robbing people of their money.
Extremely upset!!!

I ordered 2 items but only 1 came after a month, the website say 5-9 working days , I’ve been emailing the company but no response, the customer service is shocking, NEVER order from there again!!!!!!

Terrible experience with this service. I purchased the baby lounger.
Package came late, I was repeatedly told it had been posted and was in transit when Australia Post denied they had the package. Requested a refund, however this was denied due to the package apparently being in 'transit'.
Requested a phone-call to speak with someone directly, as I was receiving generic, pre-fabricated, email responses. When I would follow up, due to no response, I would get the same pre-written response. No one phoned me, and there is no number on their website to follow up with.
When the item finally arrived (late) it was nowhere near the colour order (I ordered brown and it was red/orange). When I contacted the service about this I was told there are slight colour variations between products. When I said this is not reflective of the colour description I was asked whether I want a replacement, I said I either want a replacement or a refund - I was never contacted again.
The order also came in a tightly wrapped plastic bag... not worth the $200 price tag.
Atrocious service. Will never shop here again, and will be informing everyone I know of this. Would highly recommend everyone avoid them.

Similar to the other review I ordered a product I needed urgently for my son, 14 days later- still no updates on my order. I also emailed them to see if they could raise an enquiry with Auspost and just kept getting generic emails back from the support page saying your order is delayed. Extremely poor customer service - will never shop here again.

I purchased a playpen on their website. 14 days later- still no updates on my order. I have emailed them and they have been responding the same email (like an autoreply). Im very disappointed that this happened. I need it badly for my son.