Ordered a mattress on 16th June. Received a confirmation email with an order number. Never received a mattress. Emailed and phoned them repeatedly with no response to emails or voicemails. Eventually... See more
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Perfect - The team treated our Nursery needs with such personal care, it felt like they were tending to their own. We purchased an Oliver Furniture bed and other small Nursery items from the... See more
Company replied
I have purchased two high-quality bunk beds. The price included free shipping, as well as free installation. The only aspect that prevents me from giving four stars is that the website has some glit... See more
Company replied
No response from seller. No track id even the shop shows the shipment status is fulfilled. I have sent multiple emails regarding to the delivery arrangments. No response at all. Order information is s... See more
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Perfect Nursary By The Perfect Team
Perfect - The team treated our Nursery needs with such personal care, it felt like they were tending to their own.
We purchased an Oliver Furniture bed and other small Nursery items from the team, which were exceptional.
The team's communication regarding delivery was prompt and considerate, and they were flexible to work with, delivering around our schedule. When they arrived to install the bed, they were not only professional, but also courteous, thoughtful, and kind.
You would think my child's nursery was their own.
They took all the boxes and wrappers and even offered to hang nursery decor that we didn't purchase through them to make our life easier
James and his team are outstanding.
Zahid

Reply from Bunkaroo
Excellent
Late delivery due to unforeseen circumstances. Company were really apologetic and delivered the bed from London (4 hours away)
The bed is good quality and was easy to build, my daughter loves it!
Perfect shop!
Perfect! Product arrived in great condition, the communication was super easy and the team assembled it to perfection. Would buy again!
No Response
Attempting to get their attention. I reached out 13 days ago and have tried to call but they will not respond.
Very good service and pleasant to deal…
Very good service and pleasant to deal with. No issues
Couldn't recommend enough
Couldn't recommend enough, fantastic service and product from start to finish!! Thank you xx

Reply from Bunkaroo
Little Snoozes are amazing! ***** five stars!!!
WOW! where to begin! Firstly, I was able to just speak with them on the phone, James and I had a very good conversation about some Oliver Furniture I wanted to order, he answered all the questions over the phone as his knowledge was superb. Them we discussed delivery and at the time (lucky me) there was free delivery and assembly - all the way up from London. We got a date booked in and they turned up to the exact minute and began building - quietly and efficiently. James, the Director, came personally and made sure everything went smoothly. The furniture is EXCEPTIONAL. It's good solid furniture and matches perfectly with the good, solid retailer - Little Snoozes. We cannot thank you enough. 10/10 for everything and I have recommended you to everyone up North! Thanks once again.

Reply from Bunkaroo
Brilliant experience
Brilliant experience - quick delivery turnaround, driver super helpful and have very happy kids - thank you!
The treehouse bunkbed is good quality, and lots of fun for the Grandchildren
The treehouse bunkbed is good quality, and guide to assemble very straight forward.
We had a minor issue with the date for delivery, which was longer than expected. and a chaser email which was not responded to. However, when I called the business the response was perfect, and delivery made at our convenience. Thank you
James was one ncredibly helpful and…
James was one ncredibly helpful and even sent my granddaughter a free scooter when her trike was delayed - brilliant service

Reply from Bunkaroo
The customer service and responsiveness…
The customer service and responsiveness was great, just a shame the mattress I really wanted never came back into stock. Can't fault the company for finding me a replacement though, would definitely order from there again
Ordered a cot bumper in august
Ordered a cot bumper in august. No update. Rang through. They said maybe another week.
Sent multiple emails over a couple of months. No response. Had to chargeback via credit card.

Reply from Bunkaroo
Great bed for my three year old
Great bed for my three year old, he loves it so much and definitely loves to snooze in it! The style is great and the team were excellent in delivering and installing.

Reply from Bunkaroo
High-quality bunk beds, and excellent customer service.
I have purchased two high-quality bunk beds. The price included free shipping, as well as free installation.
The only aspect that prevents me from giving four stars is that the website has some glitches and discounts and options did not go through properly. Nevertheless, I was able to directly contact the owner, who was very kind and provided me with an invoice.

Reply from Bunkaroo
Highly recommended
Very kind and helpful shop owner. Professional and efficient staff. Kids happy with the product. Wonderful experience and definitely going back for more! Thank you for your great service.

Reply from Bunkaroo
Fabulous!
Fabulous customer service. The Little Snoozes team went above and beyond to ensure my daughter’s bed arrived on time as a surprise for her. I would highly recommend this wonderful company and will be doing just that to all of my family and friends looking for beds/furniture. So much is online these days without speaking to an actual human, this team are at the end of the phone and offer great service and advice. Thank you!

Reply from Bunkaroo
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