I never received my order tried getting in contact with you guys to try and get it sorted but you said it was out of your control and that was at the start of this year
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tried to contact vendor multiple times with questions about order status and never received a response, not even an acknowledgment. It is stated that an order email will be sent when things hav... See more
I understand that do to covid shipping takes extra time. Do to this fact I ordered stuff that said ships from the US to avoid any real shipping delay, as the items were for a birthday gift, everything... See more
Company replied
Very long delivery time, website says 6 business days for delivery but it's been 3 weeks and still no update, I sent an email to the customer service and got no reply as well. Edit: the website sa... See more
Company details
Information provided by various external sources
The #1 DD/LG Superstore: Onesies, Pacifiers, Plushies, Sippy Cups, Erotic Novelties, Stockings, Lingerie, and MORE!
Contact info
118 Hayes Street, 06053, New Britain, United States
- service@littlestgiftshop.com
- littlestgiftshop.com
1.4
Bad
175 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The kitten backpack that I bought is…
The kitten backpack that I bought is simply the best! I used it everyday :D It’s made of a durable material and it fits me so well! I bought a dress with this backpack but I’m still waiting for it. It’s been a lot longer than what projected date was, but I understand Covid has caused some delays!
June 12, 2020
Unprompted review
Ordered a pacifier on April 25 and…
Ordered a pacifier on April 25 and still have not received the item I'm very disappointed.
June 12, 2020
Unprompted review
Reply from The Littlest Gift Shop
Thank you for your feedback! We're sorry to hear that you experienced issues with your order.
Due to the COVID-19 outbreak, restrictions on international transport, traffic in individual regions, and border controls may delay the delivery time of some orders.
We are always happy to refund or replace products that have been damaged or lost in transit. A replacement for this item was shipped to you and marked as delivered to your address in June.
it's hard to find stuff in the store…
it's hard to find stuff in the store for plus size women/littles
June 6, 2020
Unprompted review
I still have not received some of the…
I still have not received some of the items I paid for.
June 4, 2020
Unprompted review
Reply from The Littlest Gift Shop
Thank you for your feedback! I'm very sorry that you are still waiting for some of the items from your order to be delivered.
Unfortunately, once your package leaves our distribution center, we are unable to control how quickly it moves through the mail stream. Due to the COVID-19 outbreak, restrictions on international transport, traffic in individual regions, and border controls may delay the delivery time of some orders.
We have contacted you via email with the latest tracking information we have available for your order.
Terrible customer service
Ordered in April it is now June, no update for tracking when I tried emailing them I haven't gotten a response. Now out my money, with no product. Unless they decide to contact me soon, I'll be emailing them again.
June 4, 2020
Unprompted review
Reply from The Littlest Gift Shop
Thank you for your feedback! We are a very small business, but we do our very best to respond to our customer's messages as quickly as we can. We ask that you please allow 1-2 business days for an email response.
We have contacted you with the latest tracking information we have available for your order.
Very slow shipping
I’ve been waiting over a month for my order and still hasn’t arrived.
June 3, 2020
Unprompted review
Reply from The Littlest Gift Shop
Thank you for your feedback! I'm very sorry that you are still waiting for your order to be delivered.
Unfortunately, once your package leaves our distribution center, we are unable to control how quickly it moves through the mail stream. Due to the COVID-19 outbreak, restrictions on international transport, traffic in individual regions, and border controls may delay the delivery time of some orders. We appreciate your understanding.
It has been months and still havent…
It has been months and still havent received everything in my order.
June 2, 2020
Unprompted review
Reply from The Littlest Gift Shop
Thank you for your feedback! I'm very sorry that you are still waiting for some of the items from your order to be delivered.
Unfortunately, once your package leaves our distribution center, we are unable to control how quickly it moves through the mail stream. Due to the COVID-19 outbreak, restrictions on international transport, traffic in individual regions, and border controls may delay the delivery time of some orders.
We are always happy to refund or replace products that have been damaged or lost in transit. Please reach out to us at service@littlestgiftshop.com and we will be in touch within 1-2 business days.
It’s been two months and I still…
It’s been two months and I still haven’t received any of my items 🙃
June 2, 2020
Unprompted review
Reply from The Littlest Gift Shop
Thank you for your feedback! I'm very sorry that you are still waiting for your order to be delivered.
Unfortunately, once your package leaves our distribution center, we are unable to control how quickly it moves through the mail stream. Due to the COVID-19 outbreak, restrictions on international transport, traffic in individual regions, and border controls may delay the delivery time of some orders.
We are always happy to refund or replace products that have been damaged or lost in transit. Please reach out to us at service@littlestgiftshop.com and we will be in touch within 1-2 business days.
Littlest Gift Shop
Half of the order still hasn’t arrived. (2 months now) and the other half was much smaller than the size would suggest and doesn’t fit. Total waist if money.
May 21, 2020
Unprompted review
Reply from The Littlest Gift Shop
Thank you for your feedback! I'm very sorry that you are still waiting for some of the items from your order to be delivered.
Unfortunately, once your package leaves our distribution center, we are unable to control how quickly it moves through the mail stream. Due to the COVID-19 outbreak, restrictions on international transport, traffic in individual regions, and border controls may delay the delivery time of some orders.
Sizing of our products may vary. To ensure the best fit, sizing and/or conversion charts can be found under product information for each of our clothing items.
An article is still to be delivered…
An article is still to be delivered after 2 months.
May 15, 2020
Unprompted review
Reply from The Littlest Gift Shop
Thank you for your feedback! I'm very sorry that you are still waiting for your order to be delivered.
Unfortunately, once your package leaves our distribution center, we are unable to control how quickly it moves through the mail stream. Due to the COVID-19 outbreak, restrictions on international transport, traffic in individual regions, and border controls may delay the delivery time of some orders.
We are always happy to refund or replace products that have been damaged or lost in transit. Please reach out to us at service@littlestgiftshop.com and we will be in touch within 1-2 business days.
The collars I bought from here weren't…
The collars I bought from here weren't adjustable so they didnt fit me and half of my order still hasn't arrived:/
May 11, 2020
Unprompted review
Reply from The Littlest Gift Shop
Thank you for your feedback! I'm very sorry that you are still waiting for some of the items from your order to be delivered.
Product dimensions can be found under product information for all of our collars and garters.
Unfortunately, once your package leaves our distribution center, we are unable to control how quickly it moves through the mail stream. Due to the COVID-19 outbreak, restrictions on international transport, traffic in individual regions, and border controls may delay the delivery time of some orders.
We are always happy to refund or replace products that have been damaged or lost in transit. Please reach out to us at service@littlestgiftshop.com and we will be in touch within 1-2 business days.
This is Great! Just one Paci problem
I LOVE this product! The unicorn stuffie is so soft and perfect for snuggling. It has a Squeaky in it too!! It is very nice and soothing, and it feels like you have a cuddle friend with you. The only thing that displeased me is that the teat(nipple) of the pacifier was deflated. I love the look and color of the paci, just there was not enough air in the teat. Luckily, I can detach the unicorn and use my other paci.
May 11, 2020
Unprompted review
Reply from The Littlest Gift Shop
Thank you for your feedback! I'm so happy to hear that you love your new unicorn!
We are always happy to refund or replace products that have been damaged or lost in transit. Please reach out to us at service@littlestgiftshop.com and we will be in touch within 1-2 business days.
Very good
It got here fast and I was so excited to use them. Totally gonna buy again :)
May 10, 2020
Unprompted review
Material is nice and thicc so I know…
Material is nice and thicc so I know it’ll keep me warm :•) it also stays up on my thighs as I walk so I don’t need a garterbelt!! Super soft my daddy loves it almost as much as I do
May 9, 2020
Unprompted review
Never received the product and no one…
Never received the product and no one has messaged me till now and I brought the product in February very disappointed and would like a refund
May 7, 2020
Unprompted review
Ordered 5 items December the first. Only received two.
I ordered 5 items on the first of December 2019; a stockings and garder set, a stuffed animal, a Babygirl sweater, a pair of panties, and stockings.
I received an email on the third about two of those items being on the way. Since, I have never received an email about the remaining items. I received only those two items out of my order but when I check the status of the remaining items, it says that 2 of them have been delivered (which I was never told had even shipped, let alone arrived) and the last item hasn’t even shipped yet.
I have tried several times to reach them through social media and email and never got a response. I am extremely disappointed and angry that I wasted almost 50 dollars ordering from this site. Tracking is poor and unreliable. Customer service is almost non existent as far as I’ve seen and as it stands now I don’t see them refunding me for the remaining items I never received. The only reason this review is 2 stars and not one is because one of the only two items I received was exactly like it looked on the site and is made out of nice material.
January 31, 2020
Unprompted review
Reply from The Littlest Gift Shop
Thank you for your feedback!
We would like to see if we can find out what happened with this order and whether we can find a way to fix it for you. We are always happy to refund or replace products that have been damaged or lost in transit.
Please reach out to us at service@littlestgiftshop.com and we will be in touch within 1-2 business days.
My order came in very late
My order came in very late, I waited for months. I was not aware the product comes from China. If I was aware of that I would have purchased the items nearby. Also, the sizing was very, very inconsistent with my actual size. I will no longer purchase anything from this business.
April 15, 2019
Unprompted review
Reply from The Littlest Gift Shop
Thank you for your feedback! We're very sorry that you experienced issues with your order.
Shipping information can be found directly on our website under "Shipping and Returns".
Sizing of our products may vary. To ensure the best fit, sizing and/or conversion charts can be found under product information for each of our clothing items.
Disappointing
I’ve been waiting for my package for nearly two months now and I’ve tried everything that I know to do to get ahold of The Littlest Giftshop and they haven’t replied so I’m extremely disappointed and will not be buying anything else from them.
March 6, 2019
Unprompted review
Reply from The Littlest Gift Shop
Thank you for your feedback!
We would like to see if we can find out what happened with this order and whether we can find a way to fix it for you. We are always happy to refund or replace products that have been damaged or lost in transit.
Please reach out to us at service@littlestgiftshop.com and we will be in touch within 1-2 business days.
Five Stars
Very helpful customer service! Shipping was a lot faster then I expected and all their stuff is so cute. I can’t wait to order from them again!
December 19, 2018
Unprompted review
Order came in small, stained, and flimsy.
I ordered two things from Littlest Gift Shop: A lingerie set and a pair of white stockings.
The lingerie set I ordered came in way too small. It was labeled as large but it was at most a medium, if not a small. The shipment came from China, which is known for smaller sizes. If that information was available, then I would've ordered a size or two bigger. Fine, okay. It's online shopping, what can I say? But what arrived also looked nothing like the image. The fabric was sheer and flimsy. The detailing looked warped. And it came stained. There was an orangish stain on the panties and on the bra. Disgusting.
I also ordered a pair of stockings. They came in a little smaller than expected. But the moment I tried to pull them on, a bow completely snapped off. I gave the bow a small tug to adjust it and it snapped off.
I wasted $33 on this. Due to store policy, I can't return the products. I saved up just for this set and that money went down the drain.
I heard that Littlest Gift Shop was a reliable place to shop from but I am never doing business here again.
November 5, 2018
Unprompted review
Reply from The Littlest Gift Shop
Thank you for your feedback!
We would like to see if we can find out what happened with this order and whether we can find a way to fix it for you. We are always happy to refund or replace products that have been damaged or lost in transit.
Please reach out to us at service@littlestgiftshop.com and we will be in touch within 1-2 business days.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.