Live and Learn Consultancy Reviews 

281
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company and praise the exceptional professional training sessions. Customers frequently mention that the instructors are extremely knowledgeable, welcoming, and exceptionally skilled at keeping everyone actively involved. Many people feel that the trainers bring a wonderful sense of humor and genuine care to every single workshop. Participants truly appreciate the practical examples and interactive formats which make the learning process both enjoyable and fun. Consumer feedback shows that these well-organized programs offer fantastic flexibility for front-line teams and management staff alike. Reviewers consistently note that these courses deliver valuable takeaways that successfully boost confidence and improve workplace communication skills.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that trainers are knowledgeable,... See more

Service

Reviewers mention positive feedback about service, noting that training sessions are well organised,... See more

User experience

Reviewers highlight positive aspects of user experience, describing the training as highly engaging,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul from Live and Learn Consultancy delivered an Advanced Communication Skills session to our team. There were quite a few of us, with several team members joining remotely, but Paul made sure we... See more

Company replied

Rated 5 out of 5 stars

Our management team attended a two day session on anti harassment, in response to upcoming changes in law in October 2026. The feedback was that these sessions were very informative, engaging and t... See more

Company replied

Rated 5 out of 5 stars

Richard delivered a really engaging Customer Service Training course that I attended with two colleagues. We all thoroughly enjoyed the day – the course itself was excellent, and from start to finish... See more

Company replied

Rated 5 out of 5 stars

Project Management course. Excellent delivery, good flow and very engaging. Lucas Da Silva certainly knows his stuff and how to empower the candidates to get involved. This was a well spent day with p... See more

Company replied


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Consultant
  4. Training Centre

Written by the company

Live and Learn Consultancy is a highly rated national training provider, known for delivering impactful soft skills training courses that boost employee performance and workplace effectiveness. Trusted by organisations and professionals across the UK, Europe, and beyond, we’ve built a strong reputation for helping teams grow through practical, results-driven learning solutions. Ready to upskill your team? Our 1-day In-House Training Courses are designed to quickly enhance your employees’ soft skills and drive real workplace results. Most Popular 1-Day Courses Management Skills | Leadership Skills Training | Building High Performing Teams | Customer Service Training | Stress Management at Work | Time Management Skills | Confidence Building for Staff | Emotional Intelligence | Face to Face Sales Skills | Telephone Sales Training | HR Skills for Managers | Appraisal Skills Training | Discipline and Grievance | Interview Skills | Recruitment & Selection | Menopause Training for Managers | Equality, Diversity & Inclusion | Train the Trainer | Advanced Communication | Communication Skills in the Workplace | Conflict Resolution | Dealing with Difficult People | Presentation Skills Training | How Do our Courses Work? Free training consultation Flexible delivery options – in-person or virtual Customised course design available Dates to suit your schedule Certificate of achievement included

We Empower Your Team with New Skills

Written by the company

The UK's Leading Training Provider
Ready to optimise your workplace performance? We deliver a range of courses to all companies in the UK some of which include; ✔️ Leadership & Management ✔️ Customer Service ✔️ Communication ✔️ Sales Skills ✔️ HR ✔️ Mental Well-Being. Live And Learn Consultancy are a leading UK training provider which has been supporting organisations & learners with educational resources for over 10 years. Learning and development is our true passion, our specialist trainers are committed to delivering our clients a superior training experience.
Key Attributes
✔️ Face to Face or Virtual ✔️ Over 20 years experience ✔️ Tailored training.

Contact info

5.0

Excellent

TrustScore 5 out of 5

281 reviews

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5.0

All reviews

(281)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding

Richard was outstanding with his course on presentation skills. He was relaxed and made us all feel comfortable within the first few minutes. Actively communicating to each of us and telling us how to improve on certain areas of our presentations or our presenting skills

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

My coaching sessions with Paul were thought provoking

My coaching sessions with Paul were very eye-opening. They made me think about my work and how I deal with situations. Paul was open and friendly and put me at ease so that I felt comfortable and confident to open up about myself, how I work and approach occurrences and circumstances that affect me on a daily basis. I would highly recommend Paul and Live And Learn to support you to develop.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

A very engaging and motivating…

A very engaging and motivating instructor. The course content was relevant and interesting to our work. We will continue to use live and learn consultancy when training our employees.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Presentation kkills training

The trainer, Danielle, was very informative, relatable, knowledgeable, and fun.
At the end of the session, everyone in attendance felt better equipped to prepare and deliver presentations that suited their style and ability.

March 14, 2025
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Thanks you for leaving a training review Jacqui, Danielle is delighted with her trainer feedback regarding Presentation Skills Training.
Hope you all have a great week.

Rated 5 out of 5 stars

Customer Service Training

We recently had several excellent customer service training sessions with Andrew from Live and Learn. The booking process was super easy, with clear course info and pre-training meetings to make sure everything was clear and gave us an opportunity to ask questions and highlight any things we wanted it to cover.

Andrew was engaging and shared practical tips for handling customer interactions, improving communication, and solving issues. Staff found the sessions really useful, interactive, enjoyable, and said it gave them useful tools to take away and help to improve our customer service.

We’d definitely recommend both the training and the team – professional, friendly, and very efficient and helpful! The whole experience was great!

February 26, 2025
Unprompted review
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Reply from Live and Learn Consultancy

Hi Claire,

Thank you for your email. We're thrilled to hear about your positive experience with Andrew from Live and Learn. It's great to know that the booking process was smooth and the training sessions were engaging and practical.

We're glad your staff found the sessions useful and enjoyable, and that they gained valuable tools to improve customer service. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Great training and easy to work with

A fantastic training day provided, enthusiastic and knowledgeable trainers.

Marie was so easy to work with and her help with organising was much appreciated, the trainers Richard and Andrew were great on the day!

Special shout out to Owen in the Client Services department - his after event support has been prompt, polite and helpful :)

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great management skills training with…

Great management skills training with Richard and Danielle

February 11, 2025
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Hey Ashley, we're thrilled to hear that you had a great training day with our enthusiastic and knowledgeable trainers.

Marie is indeed a valuable part of our team, and we're glad her assistance with organising was appreciated. We're also pleased to hear that Richard and Andrew made a positive impact during the training.

Your kind words mean a lot to us and motivate us to continue delivering excellent service.

Thank you for choosing us for your training needs. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Great training day

Great training day! Andrew and Richard created immediate rapport with a group of 60 people, the training was delivered at a good pace, with relevant material and an engaging style.

Would use again and would recommend to others looking to enhance their team’s skills.

January 29, 2025
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Hi Andy,

Thank you for your fantastic feedback! We're delighted to hear that Andrew and Richard were able to create immediate rapport with your group and deliver the training at a good pace with relevant material and an engaging style.

It's wonderful to know that you found the training valuable and would recommend it to others looking to enhance their team's skills. We look forward to working with you again in the future!

Rated 5 out of 5 stars

100% happy with the training provided

100% happy with the training provided and new skills gained through our training! Donna delivered everything enthusiastically and professionally, and all members of the Live and Learn team were welcoming, friendly and very knowledgable. Very happy to recommend!

January 16, 2025
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Thank you so much for your glowing feedback! We're thrilled to hear that you are 100% happy with the training provided and the new skills gained.

Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. We look forward to continuing to support you in the future!

Rated 5 out of 5 stars

Paul delivered a great coaching session…

Paul delivered a great coaching session for myself and colleagues. His delivery style is engaging and very informative.
Lots of valuable suggestions and tips on best practice to close sales and win business. Also demonstrated very helpful ideas on how to work with Gatekeepers to gain access to the desired contact person.
Thanks again Paul for an enjoyable day, I've taken away lots to work on.

January 9, 2025
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Hi Jill,

We greatly appreciate your wonderful feedback! We're delighted to hear that Paul delivered an excellent coaching session for you and your colleagues.

It's fantastic to know that his engaging and informative style, along with his valuable suggestions and tips, made a positive impact.

We're pleased you found the ideas on working with Gatekeepers particularly helpful. Your appreciation means a lot to us, and we're glad that you have taken away many actionable insights.

Rated 5 out of 5 stars

Paul was brilliant throughout the day

Paul was brilliant throughout the day. Really learned a new confidence in opening phone calls and dealing with gate keepers.

January 9, 2025
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Thank you so much for your wonderful feedback Conor! We're delighted to hear that Paul delivered a great coaching session for you and your colleagues.

It's fantastic to know that his engaging and informative delivery style made a positive impact. We're glad you found the suggestions and tips on best practices for closing sales and winning business valuable. Paul's ideas on working with Gatekeepers to gain access to the desired contact person are indeed very helpful.

Thank you again, Paul, for an enjoyable day. We're thrilled that you have taken away lots to work on and look forward to supporting you further in the future!

Rated 5 out of 5 stars

Really good course on Time Management

Really good course on Time Management, delivered very well by the trainer. Will be using again.

December 18, 2024
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Hi Darren

We're pleased to hear that you found the Time Management course really beneficial and that the trainer delivered it effectively. It's great to know you'll be using our services again.

Looking forward to working with you in the future!

Hope you all have a great week.

Rated 5 out of 5 stars

Live and Learn have been a joy to deal…

Live and Learn have been a joy to deal with from start to finish, when booking our Bespoke Grievance and Disciplinary Training courses.
They communicated with us for every part of the process, including the course content, making it specific to our company.
A special mention to our Trainer - Mark Simpson. He delivered these courses for us perfectly. He was a joy to have in our business for the few days, and he made the courses easy to understand for all levels of employee. We would have him back for any future training, in a heartbeat.

December 12, 2024
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Thank you for your fantastic feedback! We're thrilled that your experience with Live and Learn was a joy from start to finish Amy.

We're glad the bespoke course content met your needs and that Mark Simpson delivered the training perfectly. It's great to hear he made the courses easy to understand for all employees.

We appreciate your kind words and look forward to working with you again!

Hope you all have a great week!

Rated 5 out of 5 stars

Richard was amazing

Richard was amazing. Interactive course well thought out. Welcome to come back anytime.

December 18, 2024
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Hi Bo, We're delighted to hear that Richard was amazing and that you found the interactive course well thought out. We're thrilled to know you'd welcome him back anytime.

Rated 5 out of 5 stars

Excellent Reception Skills Training session!

We recently had the Reception Skills Training course delivered to our Receptionists by Richard Bibby. The feedback from the delegates has been hugely positive and everyone thoroughly enjoyed the course and have come away with a renewed sense of purpose and confidence. Live and Learn were friendly and professional to deal with from start to finish. Would certainly recommend and consider future training.

December 2, 2024
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

We're delighted to hear that the Reception Skills Training course delivered by Richard Bibby was so well received.

It's fantastic that the delegates enjoyed the course and gained a renewed sense of purpose and confidence.

We're glad you found Live and Learn friendly and professional throughout the process. We look forward to the opportunity for future training Annette!

Rated 5 out of 5 stars

Management Skills Training

A great team building day, thoroughly enjoyed by all. We have already started to see an improvement in communication and this has made such a difference to staff morale.
Thank you Richard for an amazing, inclusive, training experience!

November 26, 2024
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Hi Jeanette, thank you for your wonderful comments! We're thrilled to hear that your team thoroughly enjoyed the team building day and that it has already led to improved communication and boosted staff morale.

A big thank you to Richard for providing an amazing and inclusive training experience. We're excited to know it made such a positive impact.

Looking forward to working with you again!

Rated 4 out of 5 stars

Exciting and worthwhile

Exciting and worthwhile! Learned as much about myself as I did with knowing how to understand others. Very enthusiastic trainer who was infectious and kept the delegates "pumped" up!

September 24, 2024
Unprompted review

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