I had some trouble with the product I purchased since it wasn't an active code. However, overall got a working code in the end but it took a few days emailing support. 4/5 stars, but it's a great and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Found it a bit confusing while placing my order, probably did something wrong and did not receive the giftcard I purchased. Just dropped it at first, but then got in contact with customer service ten... See more
Company replied
Easy to order but the waiting process for online codes seems a bit erratic. One code arrived immediately, another pending code was cancelled and then arrived after a few hours. Not yet tried the code... See more
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Bought 12 months Game Pass Ultimate, about 30 minutes later I got an e-mail that my codes were ready. Had trouble redeeming one code and contacted customer service who were very kind and helpfu... See more
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Company details
About livecards.net
Written by the company
Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.
Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.
We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.
Our team is committed to:
- Secure and reliable transactions
- Competitive pricing
- Fast digital delivery
- Responsive customer support
- A growing catalog of trusted digital products
Customer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.
Serving Customers Worldwide
Written by the company
- Digital products accessible across the globe.
- Our goal is to provide customers worldwide with convenient access to digital products through a smooth and efficient purchasing experience.
Instant and Free Digital Delivery.
Product Satisfaction Guaranteed.
Need assistance with your order or have questions? Our dedicated customer support team is here to help whenever you need assistance. Speak with real human agents through live chat, phone, email, or traditional mail.
Contact info
1 Raffles Place #40-02,, One Raffles Place, 048616, Singapore , Singapore
- +448081640707
- support@supportprofessionals.net
- livecards.net
3.8
Great
34K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don’t buy Xbox game pass keys from them
I bought a code for Xbox Gamepass Ultimate one month and it specifically stated that it should work in Sweden.
When I used it it didn’t work in Sweden. When I contacted them they treated me like the bad guy and demanded much more information than they needed to be able to give me a refund or a new code.
So I still don’t have a code that works or a refund.
I warn people from using them
February 19, 2026
Unprompted review
Reply from livecards.net
Dear Patrik Ekstrand,
We deeply regret any disappointment or inconvenience you may have experienced and sincerely apologize for any disruption this situation may have caused.
To expedite the resolution process, we kindly ask you to provide either your order ID number or the email address associated with your order. This important information will allow us to conduct a thorough investigation and ensure that we address any concerns or issues quickly and comprehensively.
We greatly appreciate your cooperation and we look forward to your response so that we can continue to help you resolve this matter to your complete satisfaction.
Sincerely yours,
Olivia
Worked perfect so far and with a…
Worked perfect so far and with a competitive pice.
February 26, 2026
Reply from livecards.net
Dear Conny Björnberg,
Thank you so much for the 5-star review! We're thrilled to hear that everything worked perfectly for you and that you're happy with our pricing. We look forward to seeing you again soon!
Have a good day!
Best regards,
Arthur
Awful support after receiving an already redeemed key
I bought a 10 euro steam gift card, the code did not work on redemption. I reached out to livecard.net support they asked me to send a bunch of screenshots, which I did, then they asked me to create a support ticket to steam to ask about this. Steam support said that the code has already been redeemed. I reached out to livecard.net support with this new information, they asked for more screenshots, which I supplied, then their final answer was that I will have to wait indefinitely until they resolve this with Steam support. ALL FOR A 10 euro GIFTCARD! I highly discourage everyone to buy anything from this site.
February 26, 2026
Unprompted review
Reply from livecards.net
Dear Khettab Yacine,
We sincerely apologize for any frustration this process has caused, but please be assured that your case is currently under active investigation.
We requested these images to help us verify the specific issue and resolve this matter as quickly as possible. Now that we have this information, we are working to identify the problem and provide the best possible resolution for you. We will update you as soon as the investigation is complete.
If you have any other question you may contact us on our Live chat or via email.
Warm regards,
Arthur
Reply from livecards.net
Dear Vasile,
Thank you so much for the excellent rating and for taking the time to share your feedback. We are truly thrilled to hear that you had such a positive experience with our service.
Your support means a lot to the entire team, and it motivates us to keep providing the best possible assistance to our customers. We look forward to serving you again soon, and please don't hesitate to reach out if you need anything in the future.
Best regards,
Nico
Payment was successful
Payment was successful, but the verification process took too long for a digital product. Support helped eventually, but the delay was stressful. Hope delivery becomes faster in the future.
February 25, 2026
Reply from livecards.net
Dear Customer,
We sincerely apologize for the delay during the verification process and understand how stressful this must have been, especially for a digital product.
We appreciate your patience and are glad our support team was able to assist you. We are continuously working to improve our process to make delivery faster and smoother.
If you need any further assistance, please feel free to contact us.
Warm regards,
Lucia
Very good customer service
Found it a bit confusing while placing my order, probably did something wrong and did not receive the giftcard I purchased. Just dropped it at first, but then got in contact with customer service ten days later and it was resolved in a minute.
February 25, 2026
Unprompted review
Reply from livecards.net
Dear Madeleine Lundstedt,
Hello! Thank you so much for taking the time to share your experience with us. We are sorry to hear that the initial ordering process was a bit confusing and that you didn't receive your gift card right away. We aim for a seamless experience, so we appreciate you pointing that out. However, we are very glad you decided to reach out to us! Even though ten days had passed, our team’s priority was to ensure you received what you paid for, and we’re thrilled we could resolve it for you in under a minute. Our goal is to provide fast, effective support every time. We hope you enjoy your gift card, and please don't hesitate to contact us immediately if you need help in the future!
Regards,
Nico
Reply from livecards.net
Hello Fernando,
Thank you for taking the time to share your experience. We're pleased to know you were happy with both our service and pricing.
We truly appreciate your business and hope to work with you again in the future.
Kind regards,
Olivia
Reply from livecards.net
Hello Akeno Oriomah,
Thank you so much for your kind words! We're thrilled to hear you found great deals and had a quick experience with us.
Providing value and efficiency is exactly what we aim for, so it means a lot to know we delivered. We truly appreciate you taking the time to share your feedback and look forward to serving you again soon!
Best regards,
Olivia
Reply from livecards.net
Dear Jostein Ekre,
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience and that our team could assist you quickly. Providing prompt and helpful support is our top priority. We look forward to serving you again soon!
Regards,
Nico
Reply from livecards.net
Dear Mustafa,
Thank you for your positive feedback. We are pleased to hear that you were satisfied with our quick service.
We are also glad that the payment option made the process easy and convenient for you. Providing efficient service and flexible payment methods is important to us, and it is great to know this contributed to your experience.
We appreciate you taking the time to share your thoughts and look forward to serving you again.
Kind regards,
Olivia
Took my money no codes then cancelled…
Took my money no codes then cancelled my Order Number: 2685-4863497
February 22, 2026
Unprompted review
Reply from livecards.net
Dear Dale,
We deeply regret any disappointment or inconvenience you may have experienced and sincerely apologize for any disruption this situation may have caused.
To expedite the resolution process, we kindly ask you to provide either your order ID number or the email address associated with your order. This important information will allow us to conduct a thorough investigation and ensure that we address any concerns or issues quickly and comprehensively.
We greatly appreciate your cooperation and we look forward to your response so that we can continue to help you resolve this matter to your complete satisfaction.
Update: We sincerely apologize for the inconvenience.
Our records show that the code was successfully processed and sent to your email address. However, as you requested a cancellation, we have already canceled the order and processed your full refund. - Regards, Nico
Sincerely yours,
Olivia
Reply from livecards.net
Dear Markos,
Thank you so much for the 5-star rating! We are thrilled to hear that you find our services 'Trusted Well.' Building and maintaining trust with our customers is our top priority, and your feedback means a lot to us.
We look forward to serving you again soon!
Best regards,
Arthur
Great support.
I purchased Windows Office 2021 and could not get it activated. Their support was very fast and helpful. Everything working fine now.
February 20, 2026
Reply from livecards.net
Dear DC,
We appreciate the 5 stars! It’s wonderful to know our team lived up to our goal of providing fast and helpful service. Thank you for choosing us for your digital needs, and don't hesitate to reach out if you need anything else!
Have a good day!
Best regards,
Arthur
Reply from livecards.net
Dear Brian John Brown,
We really appreciate the feedback! It’s great to know you enjoyed our fast service and support. We look forward to helping you with your future gaming needs. Have a great one!
Best regards,
Arthur
Provided codes didn't work
Provided codes didn't work and even when I provided all the evidence that supported my claim they just kept sticking their head in sand. Last time I buyed from them.
February 18, 2026
Unprompted review
Reply from livecards.net
Hi Bigster,
I’m very sorry for the trouble this has caused. I’d love to help you resolve this right away. Once you can provide your Order Number, I’ll be able to look into your account and find a solution for you.
Thank you for your patience, and have a wonderful day!
Warm regards,
Arthur
Have used these guys a couple of times…
Have used these guys a couple of times for ps gift cards. Both times it's been sent quickly with no issues. Doesn't seem to be anything shifty about this company.
February 16, 2026
Unprompted review
Reply from livecards.net
Hi Paul Mahoney,
Thank you so much for choosing us again for your gift cards!
We really appreciate your repeat business and are thrilled to hear that both of your experiences have been quick and seamless. Our goal is always to provide a reliable, straightforward service so you can get back to your games without any delays or worries.
Knowing that you feel confident and secure shopping with us means a lot to our team. We’ll be right here whenever you’re ready for your next top-up.
Wishing you a great time gaming!
Best regards,
Nico
Reply from livecards.net
Hi Maggie
Thank you very much for your 5-star review! We’re delighted to hear that you found our service easy and straightforward to use.
We truly appreciate your feedback and look forward to continuing to provide a smooth experience for you.
Regards,
Alexander
Instant delivery.
Instant delivery,but i almost could not see the code, and close the page!!! You should make a better overview after the payment,or send the code it via email!
February 16, 2026
Reply from livecards.net
Hi Geanfranco Olah,
Thank you for the 5-star review! We’re happy your delivery was instant.
We’re sorry that the code was hard to see on the page. We appreciate your suggestion and will work on improving this for a smoother experience in the future.
Your feedback means a lot to us!
Regards,
Alexander
After buying two PlayStation keys
After buying two PlayStation keys, I will get two invalid codes, the support knows how to check these keys, they are easily checked without activation, that is, anyone can enter the PlayStation key, he will show this code is active or not, these people do not check the keys or sell already activated and specifically I do not know their intention, they then ask me to contact support and spent a lot of time on it, they often sell such keys, I already had experience before that, but fortunately something was done, but now I'm pissed off, I would like to leave a review on them, I attach all the screenshots
February 17, 2026
Unprompted review
Reply from livecards.net
Hi Andrey Richardson,
I’m really sorry you had this experience. I understand how frustrating it can be when keys don’t work. I want to help sort this out for you.
To assist you effectively, could you please share the order number or the email address used to order?
I will be waiting to your update.
Regards,
Alexander
It was easy to buy it and good service.
February 16, 2026
Reply from livecards.net
Hi Alessandro Cottone,
Thank you for the 5 stars! We’re glad you had an easy buying experience and that you were happy with our service. If there’s anything else you need or any way we can make your experience even better, just let us know.
Regards,
Alexander
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