Live Laugh Love Reviews 

1,448
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ordered 4 items all arrived well packaged! Absolutely lovely items, PulleyHook, Floats, Hanging fish,Seagull with chips all lovely made, great service, highly recommend.

Rated 5 out of 5 stars

I have ordered twice from this company and am very happy with my purchases. Unfortunately on my second order an item was dented, I spoke to customer services who were excellent and sorted it out ve... See more

Rated 4 out of 5 stars

The products are all lovely looking and great quality (though I don't think the fixings on the kitchen shelf unit are sturdy enough so I'm going to change them before I hang it). There was a problem w... See more

Rated 5 out of 5 stars

Items received sadly one was broken bird bath but packaged very well so more from delivery firm as box was dented as well on arrival but contacted love laugh love and fabulous CS as a replacement sent... See more

Company details

Written by the company

We are a family run business that founded Live Laugh Love in 2005. We love all things vintage and have been influenced by many styles from French provincial to British retro. Our inspirations come from painted items that are distressed and worn around the edges, pretty faded vintage fabrics, original 1930s chintz china, Victorian glass that is decorative but still very useful, and rusty old wire work that had seen better days but when displayed in the right way regains its original beauty.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,448)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What’s not to like about this website

What’s not to like about this website. A great range of shabby chic gifts at really good prices.
Orders always packed with great care and a speedy delivery even during the postal strikes. Will definitely be buying from here again.

December 1, 2022
Rated 5 out of 5 stars

Customer care

Excellent responsiveness to queries and customer care.
This was despite a national postal strike and poor Royal Mail service.

December 1, 2022
Live Laugh Love logo

Reply from Live Laugh Love

Dear Sheila,
I am sorry the hear you haven't received your order yet.
Your order was placed on the 22nd of November with the economy shipping (3 - 5 working days) selected at checkout and was prepared for shipping on the 24th of November. It would normally take 2 - 3 working days to arrive, however, due to the industrial action by Royal mail, it left our warehouse on the 28th of November. Unfortunately, due to industrial action on the 30th of November and the 1st of December, your parcel was delayed further. You should expect your order to be delivered before the end of next week (9th of December). Please contact us at 01342842599 to discuss this matter further.

Rated 5 out of 5 stars

Laugh Live Love a great company

Laugh Live Love. When my parcel arrived I had some lovely stuff missing. I phoned up, spoke to a very nice chap who took responsibility, he apologised, he left some stuff out in the rush of stock arriving and getting parcels ready. He immediately sent my missing bits out and I received them very quickly. A happy customer. Thank you.

November 17, 2022
Rated 2 out of 5 stars

Not what was expected.

Item arrived on time and was very well packaged. Unfortunately the item was of very poor quality ( it was a mirror listed a ‘second’ with glass scratches so I was expecting some faults) but the mirror had not even been assembled - the glass and back panel were loose, the rim of the wood frame was all chipped and rough, and the rope hanging strap was a knotted piece of very thin, rough jute. So disappointing.

November 13, 2022
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Reply from Live Laugh Love

Dear Nerys,
Thank you for taking the time to leave feedback on your experience with Live Laugh Love. I am ever so sorry to hear that you are not happy with the quality of the product you have received. Please get in touch with us and I am sure we will be able to resolve the issue. You can reach us by telephone at 01342842533, or by email at sales@livelaughlove.co.uk.
Best regards,
Tom

Rated 5 out of 5 stars

Will not hesitate to use this company

I was pleased with speedy delivery. Happy with my items. However, one of my items arrived damaged, but Tom was straight on the case and despatched a replacement to me the next day, which arrived the following day. What more could I ask for! Excellent service, thank you 😊

November 9, 2022

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