The Lively app is mostly easy to use, but could stand to implement a few upgrades. Namely, the constant request for two factor authorization only allows for one phone number, even if there are two peo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Truly night and day difference between these guys and the competitor I switched from. The site always works, the support agents always pick up, and they aim to be helpful. Their whole system... See more
Company replied
I got sick and tired of the hassles at HealthEquity and transferred everything to Lively. Glad I did, much better experience. No fees if you keep $3K at Lively instead of Schwab. Note that the... See more
Company replied
One of my most satisfying accomplishments in 2025 is moving to Lively. After being with HSA Bank for 21 years I finally decided to get out due to the deterioration of its customer service to an unbear... See more
Company replied
Company details
- Software Company
- Business Administration Service
- Business to Business Service
- Investment Service
- Non-Bank Financial Service
About Lively
Written by the company
We designed our solutions to take the guesswork out of managing benefits. And our innovative features are grounded in your everyday needs and circumstances.
That’s why our experience is optimized to put you in control at every step. Managing your wellness and wealth takes more than a series of transactions. By combining robust features with unparalleled service, we make benefits effortless, even when your time and energy are limited.
With Lively, maximizing your benefits is as simple as it should be.
Lively is the modern Health Savings Account Provider. Lively helps people prepare for tomorrow by making smart decisions about finances and healthcare today.
Make the most of your healthcare savings while working towards your financial goals.
Lively HSAs are free for individuals and families, so you never have to worry about hidden costs.
Put your money to work with peace of mind: Lively HSAs are FDIC-insured* and use bank-grade security.
Support when you need it. Whether you’re saving, spending, or investing, we’re here when you need us.
Lively Health Savings Account
Written by the company
- A Top-Rated HSA Provider
- Lively strives to provide an efficient way of saving and investing for healthcare. Lively believes no one should have to sacrifice personal health for financial health. That's why we want Lively to be free for individuals & families, with our process being 100% paperless and transparent so that all your savings are always secured and ready to go. Saving more for your health has never been easier than with a Lively HSA.See why our Health Savings Account (HSA) is perfect for investing & saving for your future healthcare.
Lively Health Savings Account
Enjoy the Triple Tax Advantage of having a Health Savings Account
Maximize healthcare savings like a pro. Healthcare is complicated, your HSA doesn’t have to be. Lively is simple and intuitive and is designed to help you get the most out of your HSA. Opening a Lively HSA is free for individuals and families.
Contact info
United States
- livelyme.com
Smarter HSAs. Better benefits for you.
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent!
Excellent!! Lively is great, easy to setup. It was easy to setup direct deposit and investing.
November 18, 2025
Unprompted review
Reply from Lively
Thank you so much for the feedback! We’re happy to hear everything from setup to investing was smooth and easy. We appreciate you choosing Lively! - Lively Team
Receipt Storage is great!
I really like the idea of storing HSA receipts online and the ability to invest my funds.
November 12, 2025
Unprompted review
Very user-friendly and intuitive
Very user-friendly and intuitive! I like that I can self-direct it and make changes to my investments very easily.
November 3, 2025
Unprompted review
Reply from Lively
Thank you for taking the time to share your experience! We're so glad to hear the platform feels intuitive and that you’ve found it easy to self-direct your investments. Giving you that kind of control is exactly what we aim for. Thank you for choosing Lively! - Lively team
Easy to use, no complaints!
Super easy to view and contribute to my HSA. User friendly interface. Clear communication about closure dates. Highly recommend!
November 3, 2025
Unprompted review
Reply from Lively
Thank you so much for the kind words and recommendation! We’re glad to hear the platform has been easy to use and that the communication has been clear. It’s great to know the process of managing your HSA has been smooth. If there’s ever anything we can help with, our team is always here for you. Thank you for choosing Lively!
- Lively team
Fantastic HSA administrator with an…
Fantastic HSA administrator with an intuitive, user-friendly platform interface with high functional reliability.
October 31, 2025
Unprompted review
Reply from Lively
We really appreciate you taking the time to share this feedback! It’s great to hear that the platform has been working reliably and feels intuitive to use. We're always working to keep the experience as seamless as possible. Thank you for choosing Lively! - Lively team
Lively Is A Great Asset
Tracking expenses, adding receipts and getting reimbursements make Lively a great asset.
October 31, 2025
Unprompted review
Reply from Lively
Thank you for leaving your review! We’re so glad the platform is helping with tracking expenses and getting reimbursed. It’s great to know Lively has become a useful part of your health savings routine. Thank you for choosing Lively! - Lively team
Easy to use fast and easy.
November 3, 2025
Unprompted review
Reply from Lively
Efficiency matters, especially when it comes to managing your health benefits! We're glad the experience has been straightforward on your end. Thank you for choosing Lively! - Lively team
Lively has given me the opportunity to…grow my money
Lively has given me the opportunity to invest my funds at Schwab (well first TDA). With a full range of investments. Set them aside until retirement and it has allowed that sum to grow nicely.
November 1, 2025
Unprompted review
Reply from Lively
We love hearing that your HSA investments have grown and supported your retirement planning. Being able to set funds aside and access a wide range of investment options can make a meaningful difference over time. Thanks for sharing your experience — we're glad Lively has been a part of your journey.
- Lively team
Lively is amazing because it keeps my…
Lively is amazing because it keeps my receipts, track on what I invested into my HSA and I can also see from the past previous years what I invested which keeps me motivated.
November 3, 2025
Unprompted review
Reply from Lively
Thank you for leaving a review! It’s great to know the platform is helping you stay on top of your contributions and giving you a clear view of your past activity. Keeping that kind of visibility really does make it easier to stay focused on your goals. Thank you for choosing Lively! - Lively team
An easy to navigate website and quality investment choices make Lively the best HSA
I appreciate the ease in which I can navigate the website to make deposits, request reimbursements and manage a wide array of quality investment options. It is simple to upload receipts so records are all in one place. I feel confident my data is secure with Lively due to the security features in place to login.
November 3, 2025
Unprompted review
Reply from Lively
Thank you for the thoughtful feedback! It’s great to hear that managing your account, uploading receipts, investing, and logging in securely have all worked smoothly for you. It means a lot to know Lively is supporting your health savings goals in a meaningful way. Thank you for choosing Lively! - Lively team
Problem entering expenses
I would have given 5 stars but for issues with the app. Almost every time I try to add an expense for future reimbursement, the process fails. The app will ask me to upload an image before I've entered any info about it. I then get kicked out and have to start again. This can happen multiple times before the process flows correctly.
October 28, 2025
Unprompted review
Reply from Lively
Thank you for sharing this experience! We understand how disruptive that can be when you're just trying to submit an expense. We're looking into this with our product team and are here to help if you'd like to connect with support directly!
- Lively team
Best HSA for Investing
I have been pleased with Lively's flexible investing options. Unlike most other HSA accounts, Lively has options for investing with no minimum balance.
November 3, 2025
Unprompted review
Reply from Lively
Thank you for taking the time to leave a review! Having no minimum balance for investing is something we know matters to a lot of account holders, and we're excited it's been useful for you. Your feedback means a lot! - Lively team
HSA Reimbursement
It was done in a timely manner, gave me the exact instructions how to deal with the reimbursement and that you could even do a reimbursement.
October 12, 2025
Unprompted review
Reply from Lively
Thank you for the review! We're happy to hear everything was handled quickly and that the step-by-step guidance made the reimbursement process easier to navigate. It's great to know it all worked as expected. Thank you for choosing Lively!
- Lively team
Having the link to Schwab to grow my…
Having the link to Schwab to grow my funds along with a handy debit card makes Lively a choice I recommend to others.
October 1, 2025
Unprompted review
Reply from Lively
We appreciate you sharing this! It’s great to know the combination of investment access and easy spending has helped you make the most of your HSA. Thanks for recommending Lively — that truly means a lot. - Lively team
Easy to manage my HSA
Easy to manage my HSA. Great connection with my stock market account at Schwab.
October 22, 2025
Unprompted review
Reply from Lively
Thank you for your review. We're happy to hear that managing your HSA has been straightforward and that the Schwab connection is adding value. We appreciate you choosing Lively! - Lively team
All good except I want to have a…
All good except I want to have a running balance for the transaction list.
September 17, 2025
Unprompted review
Reply from Lively
Thank you for your review! We're glad to hear things have been working well overall. We understand how helpful a running balance could be, and we appreciate you calling that out. Feedback like this helps us continue to improve. Thank you for choosing Lively! - Lively team
Reply from Lively
Thanks for taking a moment to share your experience! It’s great to know the platform feels intuitive and that the no-fee structure is working well for you. We’re glad to have you with Lively! - Lively team
Great Experience
I love the way Lively allows me to manage the growth of HSA funds while providing a format for clear record keeping for future reimbursements.
October 21, 2025
Unprompted review
Reply from Lively
Thank you for sharing this! We're so glad the platform is helping you grow your HSA funds while keeping everything organized for future reimbursements. It’s great to hear that both features are supporting your goals. Thank you for choosing Lively!
- Lively team
Their tools are great and much easier…
Their tools are great and much easier to use than other HSA providers I’ve used.
July 26, 2025
Unprompted review
Reply from Lively
Thank you for the kind words! We're glad to hear the tools have made things easier for you, especially compared to past experiences. We’re always working to keep things simple and user-friendly, so your feedback means a lot. - Lively team
Easy to use!
October 21, 2025
Unprompted review
Reply from Lively
Thank you for sharing your feedback! - Lively team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.