Sean was very professional and knowledgeable. Found snags we wouldn’t have even known to look for. Would highly recommend.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We asked Ian from Lively Professional Services to snag our new build. Ian arrived promptly and was already to work checking the exterior before we got there to let him in. We had found less than 10 sn... See more
Company replied
Sean was great from beginning to end! Very responsive over email confirming availability and answering any questions we had. On the day he was very thorough, picking up things we wouldn't have spotted... See more
Ian is very experienced at this job and really knows what he is doing when looking at new builds. He knows exactly how things should be, including all the current regulations and standards, and has... See more
Company replied
Company details
Written by the company
Lively Professional Services are a professional snagging company based in the North West & South West of England. Serving Lancashire, Cumbria Merseyside, Manchester, Greater Manchester, Cheshire, Bristol, Gloucestershire, Oxfordshire, Somerset, Monmouthshire, Berkshire, Wiltshire, South Warwickshire & South Herefordshire.
Contact info
22 Normead Drive, BS37 7FT, Bristol, United Kingdom
- 07886 142 979
- Enquiries@livelyprofessionalservices.co.uk
- livelyprofessionalservices.co.uk
Great service
Great service, did a thorough review and picked out plenty of issues for us to raise with our builder. Would recommend to anyone.

Reply from Lively Professional Services Ltd
Great experience
Very straight forward process. Sean was professional and friendly. Went through everything with me in good detail so I understood the snags identified. Equally, was complimentary about the build and what was good so felt like I was getting full honesty. Completed the report thoroughly by the same evening which has been great for chasing a few issues up with the developer. Would definitely recommend!

Reply from Lively Professional Services Ltd
Great Service
Great thorough snagging for our new build. Ian was friendly and professional throughout.
The snag list was presented well and easy to understand.
Would highly recommend their services.

Reply from Lively Professional Services Ltd
Snagging Service for plot 124 & 123
Thank you Ian / Sean swift arrangement for snagging service.
Snagging inspection Nick , he is super with professional service. Highly recommended!!
All I can say, GOOD JOB, WELL DONE!!!
Kind Regards,
Siong
Plot 124………

Reply from Lively Professional Services Ltd
Great service
Great service. Easy to get booked in and delivered an honest assessment of our new build house. Spotted all the snags I noticed plus a few others I did not.

Reply from Lively Professional Services Ltd
Great snaggers
Ian was a great bloke, very helpful and gave me confidence in my new build property.
Would highly recommend.

Reply from Lively Professional Services Ltd
Excellent service
Ian was very thorough and formulated and talked us through the report so that we fully understood the defects in our new home. Ian’s experience was clear to see and the report has given us the confidence to challenge our builder and not be fobbed off with excuses.

Reply from Lively Professional Services Ltd
Five star snagging service
Would 100% recommend this snagging company.
We had Nick over to inspect our new property and did the snagging work. He was very professional, knowledgeable, answered and addressed all the questions which we had. He took his time to explain the entire snagging reports in details.
My wife is extremely pleased with me finding such a good and experienced snagger. Happy wife happy life! :)
If you're looking for a snagging company, please contact them!

Reply from Lively Professional Services Ltd
5 star
Really great communication, the whole process was really easy and the report well documented and fully accepted by the builders (with positive comments). Thanks Ian

Reply from Lively Professional Services Ltd
I am a user from HK, and recommend to you.
I am a user from HK, really nice & professional, and highly recommended.

Reply from Lively Professional Services Ltd
An excellent service
An excellent service. Everything done professionally. Nick you are Outstandingly good with doing your job.
I will definitely recommend Lively Professional Services Limited.

Reply from Lively Professional Services Ltd
Great communication and thorough review
We were extremely pleased with the service provided by Sean and Lively Professional Services. There was great communication and Sean did a very thorough job when reviewing our snags. Sean provided a clear report and talked us through each snag and defect and was happy to help with any follow up questions.

Reply from Lively Professional Services Ltd
Excellent Service! Highly Recommend!
I have been following Lively Professional Services Ltd Facebook page for sometime now and listened to Ian's podcasts which are very informative. I had also spoken with Ian and Sean over the telephone and both were very helpful.
I had no hesitation in booking with this company to complete a snagging survey on the day after our completion date. Nick was our allocated snagger, he arrived early, was friendly, approachable and able to answer all of my questions. Nick was very knowledgeable and experienced, he knows exactly how things should be done including current regulations and standards. He spent the whole day inspecting pretty much every inch of our new home externally and internally from lifting grids to thermal imaging to the loft, roof and gutters and inside every room in detail.
He then took the time before leaving to ensure I understood all of the details and viewed the photos of all the defects found. All 140 of them! Highlighting which were the most important to be resolved first. I was sent the final PDF report inc photographs the same day that evening by Sean.
I should also mention, I was informed by the house builder that we wouldn't need our own snagger as they apparently snag all their homes before handing over to the customer. The report has now been sent to the developer to start working through.
I would 100% recommend LPSL to anyone purchasing a new build property for peace of mind.
Thanks so much once again to Nick, Ian and Sean.

Reply from Lively Professional Services Ltd
Very professional service and punctual
Very professional service and punctual, detailed snagging report . Nick was very very helpful and explained all the snagging issues very good eye for detail. Would highly recommend to anyone!!

Reply from Lively Professional Services Ltd
Great customer service
Snagger came out within a week and was very thorough. Great service and would recommend to family and friends.

Reply from Lively Professional Services Ltd
Excellent attention to detail
Ian conducted a Snagging Survey on my new-build property. Excellent communication ahead of time, and the survey itself was extremely comprehensive, with the resultant report being issued promptly on the same day. Many snags were spotted which I would've completely missed myself, which goes to show that Ian's wealth of industrial experience and knowledge in this field is irreplaceable. I couldn't recommend Lively Professional Services enough!

Reply from Lively Professional Services Ltd
Good Professional service
Ian came up on time and went through the snagging details with me. There were quite a few items identified which we normally wouldn't notice.

Reply from Lively Professional Services Ltd
Very Worthwhile New Build Snagging Survey
Nick carried out a snagging survey on our new build home in Kendal just a few days after completion. He was careful and thorough and the report he provided was extremely useful. We were able to forward it directly onto the builder and the issues are already being quickly resolved. Nick's professional approach and attention to detail has enabled us to raise issues with the builder that we ourselves had not noticed at this early stage and I believe it will save us problems in the future. Thoroughly recommend.

Reply from Lively Professional Services Ltd
Highly professional, courteous and knowledgeable
Nick took his time to examine our new build property in detail, identifying all issues that needed attention. His report was professional and clear. He took the time to go through the issues with us to ensure we understood the problems and impact of any defects he had highlighted. Nick was professional and courteous. I would not hesitate to recommend him.

Reply from Lively Professional Services Ltd
Lively Professional Services Ltd Recommended
I used Lively Professional Services Ltd recently to prepare a snagging report for my newly built property because I didn't feel confident doing it myself.
The house builder I bought from has a very good reputation, however, there were still over 70 issues, which are now being remedied.
Ian arrived on time, as arranged, and confidently scanned inside and outside my new home and found issues I would never have noticed. The report was detailed with notes and photos, which is extremely helpful and is being used by the developer.
I would recommend Lively Professional Services Ltd to anyone buying a newly built property.

Reply from Lively Professional Services Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






