Lively Professional Services Ltd Reviews 479

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Sean was very professional and knowledgeable. Found snags we wouldn’t have even known to look for. Would highly recommend.

Rated 5 out of 5 stars

We asked Ian from Lively Professional Services to snag our new build. Ian arrived promptly and was already to work checking the exterior before we got there to let him in. We had found less than 10 sn... See more

Company replied

Rated 5 out of 5 stars

Sean was great from beginning to end! Very responsive over email confirming availability and answering any questions we had. On the day he was very thorough, picking up things we wouldn't have spotted... See more

Rated 5 out of 5 stars

Ian is very experienced at this job and really knows what he is doing when looking at new builds. He knows exactly how things should be, including all the current regulations and standards, and has... See more

Company replied

Company details

  1. Building Inspector

Written by the company

Lively Professional Services are a professional snagging company based in the North West & South West of England. Serving Lancashire, Cumbria Merseyside, Manchester, Greater Manchester, Cheshire, Bristol, Gloucestershire, Oxfordshire, Somerset, Monmouthshire, Berkshire, Wiltshire, South Warwickshire & South Herefordshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

479 reviews

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Rated 5 out of 5 stars

Great service

Great service, did a thorough review and picked out plenty of issues for us to raise with our builder. Would recommend to anyone.

January 19, 2024
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Tristan,

Thank you for your review and recommendation, we really appreciate it.

Many Thanks
Ian & Sean

Rated 5 out of 5 stars

Great experience

Very straight forward process. Sean was professional and friendly. Went through everything with me in good detail so I understood the snags identified. Equally, was complimentary about the build and what was good so felt like I was getting full honesty. Completed the report thoroughly by the same evening which has been great for chasing a few issues up with the developer. Would definitely recommend!

January 8, 2024
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Lizzy,

Thank you for your review we really appreciate it, please let us know if you need any help or advice.

Many Thanks
Ian & Sean

Rated 5 out of 5 stars

Great Service

Great thorough snagging for our new build. Ian was friendly and professional throughout.

The snag list was presented well and easy to understand.

Would highly recommend their services.

December 12, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Jamiel,

Thank you for your review we really appreciate it.
Have a great Christmas, all the best.

Ian & Sean

Rated 5 out of 5 stars

Snagging Service for plot 124 & 123

Thank you Ian / Sean swift arrangement for snagging service.

Snagging inspection Nick , he is super with professional service. Highly recommended!!

All I can say, GOOD JOB, WELL DONE!!!

Kind Regards,
Siong
Plot 124………

December 20, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Sion Poh,
Thank you for your review and recommendation.

Many Thanks
Ian & Sean

Rated 5 out of 5 stars

Great service

Great service. Easy to get booked in and delivered an honest assessment of our new build house. Spotted all the snags I noticed plus a few others I did not.

December 17, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Thomas,

Thank you for your review, we really appreciate it.

Many Thanks
Ian & Sean

Rated 5 out of 5 stars

Great snaggers

Ian was a great bloke, very helpful and gave me confidence in my new build property.

Would highly recommend.

November 28, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Ryan,

Thank you for your review and comment I really appreciate it.

Many thanks
Ian

Rated 5 out of 5 stars

Excellent service

Ian was very thorough and formulated and talked us through the report so that we fully understood the defects in our new home. Ian’s experience was clear to see and the report has given us the confidence to challenge our builder and not be fobbed off with excuses.

November 30, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Pat,

Thank you for your review we really appreciate it.

Many Thanks
Ian & Sean

Rated 5 out of 5 stars

Five star snagging service

Would 100% recommend this snagging company.

We had Nick over to inspect our new property and did the snagging work. He was very professional, knowledgeable, answered and addressed all the questions which we had. He took his time to explain the entire snagging reports in details.

My wife is extremely pleased with me finding such a good and experienced snagger. Happy wife happy life! :)

If you're looking for a snagging company, please contact them!

December 11, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi John,

Thank you for your review and recommendation we appreciate it, and enjoy your new home.

Many Thanks
Ian & Sean

Rated 5 out of 5 stars

5 star

Really great communication, the whole process was really easy and the report well documented and fully accepted by the builders (with positive comments). Thanks Ian

November 28, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Tracy,

Thank you for your review we really appreciate it, enjoy your new home.

Best Regards
Ian & Sean

Rated 5 out of 5 stars

I am a user from HK, and recommend to you.

I am a user from HK, really nice & professional, and highly recommended.

December 9, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Joeson,

Thank you for your review and recommendation we appreciate it.

Many Thanks
ian & Sean

Rated 5 out of 5 stars

An excellent service

An excellent service. Everything done professionally. Nick you are Outstandingly good with doing your job.
I will definitely recommend Lively Professional Services Limited.

December 4, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Mehwish,

Thank you for your review I will pass on your kind words to Nick.

Many thanks
ian & Sean

Rated 5 out of 5 stars

Great communication and thorough review

We were extremely pleased with the service provided by Sean and Lively Professional Services. There was great communication and Sean did a very thorough job when reviewing our snags. Sean provided a clear report and talked us through each snag and defect and was happy to help with any follow up questions.

November 7, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Jessica.

Thank you for your review we appreciate it and are glad we could help with your new home.

Many Thanks
ian & Sean

Rated 5 out of 5 stars

Excellent Service! Highly Recommend!

I have been following Lively Professional Services Ltd Facebook page for sometime now and listened to Ian's podcasts which are very informative. I had also spoken with Ian and Sean over the telephone and both were very helpful.
I had no hesitation in booking with this company to complete a snagging survey on the day after our completion date. Nick was our allocated snagger, he arrived early, was friendly, approachable and able to answer all of my questions. Nick was very knowledgeable and experienced, he knows exactly how things should be done including current regulations and standards. He spent the whole day inspecting pretty much every inch of our new home externally and internally from lifting grids to thermal imaging to the loft, roof and gutters and inside every room in detail.
He then took the time before leaving to ensure I understood all of the details and viewed the photos of all the defects found. All 140 of them! Highlighting which were the most important to be resolved first. I was sent the final PDF report inc photographs the same day that evening by Sean.
I should also mention, I was informed by the house builder that we wouldn't need our own snagger as they apparently snag all their homes before handing over to the customer. The report has now been sent to the developer to start working through.
I would 100% recommend LPSL to anyone purchasing a new build property for peace of mind.
Thanks so much once again to Nick, Ian and Sean.

December 1, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Sharon,
Thank you for your great review, we are pleased that you are happy with our service and are happy to recommend our services.

Many Thanks
Ian & Sean

Rated 5 out of 5 stars

Very professional service and punctual

Very professional service and punctual, detailed snagging report . Nick was very very helpful and explained all the snagging issues very good eye for detail. Would highly recommend to anyone!!

November 24, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi TK,

Thank you for your review and recommendation, I will pass your comments on to Nick.

Many Thanks
Ian

Rated 5 out of 5 stars

Great customer service

Snagger came out within a week and was very thorough. Great service and would recommend to family and friends.

November 28, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Joel,

Thank you for your review and recommendation we really appreciate it.

Many Thanks
Ian

Rated 5 out of 5 stars

Excellent attention to detail

Ian conducted a Snagging Survey on my new-build property. Excellent communication ahead of time, and the survey itself was extremely comprehensive, with the resultant report being issued promptly on the same day. Many snags were spotted which I would've completely missed myself, which goes to show that Ian's wealth of industrial experience and knowledge in this field is irreplaceable. I couldn't recommend Lively Professional Services enough!

November 16, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Callum,

Thank you for your review and recommendation we really appreciate it.

Many Thanks
Ian

Rated 4 out of 5 stars

Good Professional service

Ian came up on time and went through the snagging details with me. There were quite a few items identified which we normally wouldn't notice.

November 1, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Arun,

Thak you for your review we really appreciate it.

Many Thanks
Ian

Rated 5 out of 5 stars

Very Worthwhile New Build Snagging Survey

Nick carried out a snagging survey on our new build home in Kendal just a few days after completion. He was careful and thorough and the report he provided was extremely useful. We were able to forward it directly onto the builder and the issues are already being quickly resolved. Nick's professional approach and attention to detail has enabled us to raise issues with the builder that we ourselves had not noticed at this early stage and I believe it will save us problems in the future. Thoroughly recommend.

November 2, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Jane & Paul,

Many thanks for your review and recommendation, we really appreciate it.

Best Regards
Ian

Rated 5 out of 5 stars

Highly professional, courteous and knowledgeable

Nick took his time to examine our new build property in detail, identifying all issues that needed attention. His report was professional and clear. He took the time to go through the issues with us to ensure we understood the problems and impact of any defects he had highlighted. Nick was professional and courteous. I would not hesitate to recommend him.

November 2, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Paul,

Many thanks for your review we really appreciate your comments.

Many Thanks
Ian

Rated 5 out of 5 stars

Lively Professional Services Ltd Recommended

I used Lively Professional Services Ltd recently to prepare a snagging report for my newly built property because I didn't feel confident doing it myself.

The house builder I bought from has a very good reputation, however, there were still over 70 issues, which are now being remedied.

Ian arrived on time, as arranged, and confidently scanned inside and outside my new home and found issues I would never have noticed. The report was detailed with notes and photos, which is extremely helpful and is being used by the developer.

I would recommend Lively Professional Services Ltd to anyone buying a newly built property.

October 11, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Pauline,

Thank you for your review we really appreciate it.

Many Thanks
ian

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