Outlaw Soaps, Inc Reviews 296

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I’m obsessed with the solid cologne I bought! Smells amazing - I definitely want to buy more. The daily, novel-long, emails however are not my cup of tea. Can’t imagine a story a day helping with mark... See more

Rated 5 out of 5 stars

Love their products, really high quality amazing scents. I'm also a person who typically hates advertising gimmicks and brand stuff, but I genuinely love the way they engage and the fun, unpretentious... See more

Company replied

Rated 5 out of 5 stars

Best sundries available anywhere! The lather of the soap and body wash is rich and creamy. Smells wonderful, natural not fru-fru. The spray cologne comes on kinda strong but mellows to a long-lasting... See more

Rated 3 out of 5 stars

I greatly admire your ambitions to break into the soap industry. The scents however really don't do much for me. I did enjoy the Home on the range scent, other than that, all of the soaps have a... See more

Company details

  1. Scout Home
  2. Skin Care Products Vending Machine

Information provided by various external sources

Exciting sundries for adventurous people.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

296 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wicked stuff

I got my order today, took a bit longer as I am in Canada so I had it shipped to a U.S. address which is 45 minutes away , so I paid a broker to pick it up. Anyways, I have always wanted to try your soap but quite frankly your shipping to Canada is Killer. So when your sample option came out I seen it as an opportunity to try you guys out without breaking the bank.
So...... haven't showered with it but first impression, you guys are awesome, the box, the sticker, the note,the packing, the clucky thing, free sample just an enjoyable experience to open! The smells are awesome, can't wait to try. Thank You

February 1, 2022
Rated 5 out of 5 stars

Fantastic, as always!

The new garage soap smells amazing and is now my favourite scent! I also love the little sample soaps that get included with orders and can't wait to see Mountain Hideout make a return appearance.

January 21, 2022
Rated 2 out of 5 stars

So strong it gave me a migraine

I had a bundle shipped over to the UK, as I had heard so many great things about this brand and was really excited to find, what I thought would be, innovative and unique premium mens grooming products.

Items were shipped on the same day of order (10th Dec), was super impressed by the efficient ordering and dispatch process by the company, sadly UPS let them down and the items weren't received til the 11th Jan, for around £60 it was a very expensive postage price.

When I opened the package, the stench of what I can only describe as burning tyres with a sickly almond scent undertone over took the room - it was STRONG! The most powerful scent of any grooming products I have ever owned!!! I thought the smell might reduce after a few minutes, since the items were packed in the little box for so long, so I left the box, open, in my bedroom and went about my day.
Sometime in the early evening, I came home and was immediately hit by a waft of old smoke, burnt diesel smell with that hint of almonds - the smell from the package had wafted about the house, as I reach the upstairs the smell was nauseating - after a few minutes of opening all of the windows I had to remove the package to the outside of my house, under the shelter - it was that strong! That evening the smell took ages to waft away in the house and I was left with a migraine and nausea but even in the Jan icy air, my front door area smelt of the products! Outside you could smell the box!!

The following day the scent had calmed down enough for my son to dig out the bits from the box. Sadly, the soaps all smelt very similar but from what he could tell, the Fire in the Hole soap was where the main burning smell was originating - perhaps we had a bad batch?? Or perhaps it was just this one soap that overpowers the rest?? I ordered 3 packs of the milled sample sets (they were supposed to be stocking fillers) and the Care Package set, so there was a lot of the Fire In The Hole soaps and bits. The only item that smelt a tiny bit different was the Calamity Jane natural deodorant, which my son loves, but to me, it still has an undercurrent scent of sweet almonds. The reviews are usually excellent so I do wonder if we did have a bit of a bad soap batch, or perhaps the was a mixing error with the scent in the soap we received?

I really, really, wanted to adore these products, the packaging, the branding, the whole concept of the items is absolutely amazing - theres nothing else like it on the market and I didnt mind spending a lot because I thought it would be premium, cant get enough of that scent, products. Sadly, its not for me but I do wish you success with your business, its really personal and thoughtful. And I do love the little chicken!

January 13, 2022
Rated 5 out of 5 stars

Never Disappointed!

I'm never disappointed in Outlaw's product quality! Their scents always smell incredibly good and unique and the soap lasts quite a while.

January 8, 2022
Rated 5 out of 5 stars

You guys always do great

You guys always do great! Shipping was right on time for Christmas, product itself is always top notch. Thanks for making great stuff!!

January 3, 2022
Rated 5 out of 5 stars

Great customer service

I had received a product I was not 100% happy with, I sent an email, to explain my disappoint in 1 of the few products I bought. Outlaw immediately sent a follow up offer to refund my money, I chose the option to use the refund for.more of the products I was happy in. The replacement items arrived very quickly. I am pleased with customer service I recieved.

January 3, 2022
Rated 5 out of 5 stars

Clean and fresh

Best sundries available anywhere! The lather of the soap and body wash is rich and creamy. Smells wonderful, natural not fru-fru. The spray cologne comes on kinda strong but mellows to a long-lasting subtle scent with a hint of pheromones. Candles are very fragrant and slow-burning. Lotion is light and creamy, not greasy. The beard elixir is perfect conditioning for all my hair. Easy to budget the most flexible subscriptions. Also lots of bonuses and free samples. Not to mention exceptional customer service and a 100% satisfaction guarantee. Oh and you can feel great about supporting a small American company. What's not to love?

December 31, 2021
Rated 5 out of 5 stars

Always quality

Always quality. Never received anything less than an A+ product. Any time I communicated with The Outlaws, they responded promptly and provided the best customer service. Packaging is above and beyond. And the little extras with each order are always appreciated. Highly recommend The Outlaws to anyone!!

December 31, 2021
Rated 5 out of 5 stars

Be an Outlaw

This company is amazing. I love everything that I have purchased. Also, an added perk, is that I get to support an American owned company. Support American made and buy from Outlaw Soaps, Inc. You will not be disappointed. Quality and you'll smell darn good. Yee Haw.

December 31, 2021
Rated 5 out of 5 stars

Great products and quality service!

I always get quality products and I usually get them pretty quick. If a problem ever arises outlaw customer service is the best ever. Always eager to resolve issues to make customers happy. One of the biggest reasons I keep coming back!

December 31, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look