LIVEWELL Health Reviews 

509
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for their welcoming attitude, deep knowledge, and ability to make everyone feel completely at ease. People also appreciate the seamless booking process and highly tailored treatments that effectively relieve stubborn muscle tension and pain. Though some reviewers noted that certain intensive sports massage sessions could occasionally feel physically uncomfortable, consumers still found the overall results truly beneficial. Reviewers frequently discuss the relaxing atmosphere and clear guidance provided, ensuring visitors understand every step of their recovery journey. Consumers look forward to returning for future appointments because the service consistently delivers wonderful results.

What people talk about most

Service

Clients share profound satisfaction with the service, frequently highlighting professional therapists who... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, extensive... See more

User experience

People report positive experiences with user experience, highlighting how every treatment is bespoke and... See more

Booking process

Consumers find booking process to be a source of great satisfaction, highlighting that the entire procedure... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising knowledgeable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Becca and Sophie treated us during our 9 day Tour de France Femmes challenge for Cure Leukaemia. They were a crucial part of my success on this challenge, often giving me three massages a day, morn... See more

Company replied

Rated 5 out of 5 stars

Ben knew exactly where to treat and how to massage it. What was even better was as he went along he worked on giving me hip movement and leg extension which has really helped me move again and be able... See more

Company replied

Rated 5 out of 5 stars

I’ve seen Mike twice now for back, hip and hamstring issues, and both times he’s been brilliant. He really knows what he’s doing — he quickly figured out what was causing the pain and gave me prop... See more

Company replied

Rated 5 out of 5 stars

These folk were at the Great North Swim providing free massages to all the weary and achy swimmers and runners. The staff were delightful, in particular, Nicole who totally soothed my shoulders and ca... See more

Company replied


Company details

  1. Sports Massage Therapist
  2. Fitness and Nutrition Service
  3. Personal Trainer
  4. Physical Therapy Clinic

Written by the company

LIVEWELL is the leading Health and Wellbeing company in the UK and Europe LIVEWELL has been providing a high level of health care to elite sports people, the general public, events and corporate clients since 2012. We have over 120 therapists across the UK servicing clients in the way of Massage, Fitness, Physiotherapy, Nutrition and much more. We also provide pre and post event recovery services to over 220 events across the UK and Europe and also provide wellbeing services to more than 450 corporate clients across the UK. With a Head Office based in Birmingham we have a great central location of which we can service all our clients across the UK. All of our therapists are some of the highest qualified sports massage and soft tissue specialists in their fields with a minimum of 3 years university education and degree behind them. The vast majority of our therapists then go on to do a further 1 or 2 years taking their soft tissue specialisms to levels 4 and 5, meaning they are in the best place to help you with your injuries or to help you maintain your sport injury free. With our expertise our clients agree they get the very best service through LIVEWELL for every eventuality they may come across in general day to day life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

509 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(509)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Today i went for my first deep tissue massage

Today i went for my first massage for a painful neck ache with restricted movement. I booked with Alison, one of the senior therapists at LIVEWELL HEALTH Sports massage therapy.
I completed a full history and physical questionnaire as it was my first visit, then Alison explained what the massage would involve.
My neck felt a little less tense after the treatment but still tender. Alison told me to add ice and heat to the area and would contact my after 48 hours to see how i felt. She suggested further treatment would be beneficial as my shoulder area was very tense. Alison is very knowledgeable professional and gave me great advice. I feel I will definitely be re-booking.
Thank you Alison.

April 17, 2024
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much Mac!

Rated 5 out of 5 stars

Fantastic Pragancy Massage

Today I had for the first time a 1hr pregnancy massage done by Holly. She came to my home and I really much needed. All my body was in so much tension, also I am suffering from scistica during this period which is common for a 28 weeks pregnant woman, but straight and also during the massage I felt better.
Will definitely re-book a few sessions till my due date.
Definitely recommend.
Thank you
Maria Cuzzaniti

April 9, 2024
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much Maria! :)

Rated 5 out of 5 stars

Amazing massage and cupping session…

Amazing massage and cupping session with Calum today. He is a very professional and skilled individual who knows how to really work on the main areas of concern. He also give me some advice on how to prevent certain aches and strains from occurring in the future alongside with some exercises. I will definitely be using Calum more regularly now.

Highly Recommend.

March 21, 2024
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much for such a lovely review Sunney!

Rated 5 out of 5 stars

Reached out to book a last minute…

Reached out to book a last minute session in after reading their reviews and Jenny did not disappoint. Steve was very professional, returning my call and getting me booked in super quick. The session went A1 and will be going again.

March 16, 2024
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much for a lovely review!

Rated 5 out of 5 stars

I had Micheal as my therapist and all I…

I had Micheal as my therapist and all I have is great feed back. Customer service was great over the phone, and when Micheal got to my home he made me feel comfortable being around him, when I was explaining my problem he understood and knew it all before I could finish what I was saying.

March 16, 2024
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Leon!

Rated 5 out of 5 stars

Great experience

I recently tried Livewell's at-home massage service and was thoroughly impressed. Booking was easy, and having a professional massage in my own home was incredibly convenient. The therapist expertly tailored the session to my needs, ensuring a deeply relaxing experience. Livewell delivered a fantastic experience that I highly recommend.

March 2, 2024
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much Riccardo for such a lovely review and we are delighted you had such a positive experience!

Rated 5 out of 5 stars

Excellent Service

Being a lorry driver I started to suffer from a severe neck/back pain. A huge knot behind my shoulder blade, being there for 6 months maybe more on and off. I went to one or two massage therapists, it did not do the trick. I found Live Well and went with Steve. Went with a Deep Tissue Massage. After expressing my issue, his explanation to the deep tissue totally reduced my pain. Advising another may be needed.

Couldn’t have been happier with the result. Felt sore the next morning as advised, however the knot and aches reduced significantly. Due to book another soon.

January 14, 2024
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much for your review Ashish! 😊

Rated 5 out of 5 stars

Great first appointment

Great first appointment. Stephen immediately understood what my issues were and set to work. He brings a lot of different skills to his treatments.

February 7, 2024
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi! Thank you so much for your review!

Rated 5 out of 5 stars

Friendly and professional

Josh was very friendly and professional, gave very good advise would highly recommend.

January 21, 2024
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much Martine for such a lovely review!

Rated 3 out of 5 stars

Good

Provide a fast service. Hope for the best 🤞

January 18, 2024
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you lovepreet

Rated 5 out of 5 stars

Amazing

Valentina was fabulous for my first session.I felt in safe hands and certainly felt much better afterwards..
Well worth the fee.

January 8, 2024
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Ann, thank you so much for such a lovely review !

Rated 5 out of 5 stars

Steve was fantastic!

Steve was fantastic, great customer service and attended to my injuries, that I have been struggling with for many years.

After one session my shoulder injury was feeling much better,

December 16, 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much for your lovely review Amar :)

Rated 5 out of 5 stars

The booking system was easy

The booking system was easy, quick and efficient.
Emma was professional and made me feel at ease.
I will definitely be rebooking

December 19, 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Mark, thank you very much for the lovely review!

Rated 5 out of 5 stars

Met Steve at a crossfit Fitfest event…

Met Steve at a crossfit Fitfest event and i couldnt of been more impressed with the level of professionalism knowledge and skills he did an incredible job on my aches and pains on my back and I now feel like a new woman ! So thabnyou so much I just wish you was down the south coast ! Hopefully in due time ! But I definitely highly recommend these lovely people at livewell !

December 10, 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Bianca! It was a pleasure to meet you, shame it was for just the 1 day! Hopefully see you soon ! Hope you get some much needed rest now! 😌

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