Great service! We have stayed with Living Water for more than half a decade, since their service is always helpful and reliable. This applies to everyone from their staff with whom we speak regularl... See more
Company replied
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We have been using living water for a few months now and I highly recommend their services. Very speedy responses, helpful team and friendly delivery drivers. Also competitively priced :)
Company replied
We have been using Living Water for a couple of years now, and I can say that I am very happy with both their customer service and the quality of their services. I highly recommend them.
Company replied
Amazing service! I ran out of water and texted them on a Sunday. They responded right away and had my water delivered by Monday. If that’s not amazing customer service, I don’t know what is. Highly... See more
Company replied
Company details
- Bottled Water Supplier
- Drinking Water Fountain
- Office Supplies Store
- Office Equipment Rental
- Water Filter Supplier
Written by the company
Living-Water Ltd is London’s leading independent supplier of water coolers and bottled water delivery services for offices and homes across Greater London and throughout the UK. We provide premium natural spring water in 18.9-litre bottles and offer an extensive range of bottled water coolers, mains-fed water dispensers, and instant hot-water taps — all available to buy or rent. Our mission is simple: to deliver clean, great-tasting water with exceptional service, transparent pricing, and the fastest response times in the industry. Whether you need a reliable hydration solution for a busy office, a gym, or your home, switching to Living-Water is easy. We’ll help you reduce costs, change supplier smoothly, and find the perfect cooler for your space. What sets us apart is our commitment to quality and hygiene. Every cooler we supply is fitted with the latest WaterTrail™ and carbon-filtration technology to ensure pure, refreshing water every time. Backed by a passionate team, nationwide coverage, and regular maintenance schedules, we’re proud to provide the most dependable water-cooler service in London — keeping businesses and households hydrated, sustainably and reliably.
Contact info
Unit 1, 55 Weir Road,, SW19 8UG, Wimbledon, United Kingdom
- 02031399051
- info@living-water.co.uk
- living-water.co.uk
4.7
Excellent
156 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Definitely recommend
Definitely recommend, polite and helpful customer service very efficient, water delivery next day or 1-2 working days very pleased.👌🏻
April 8, 2026
Reply from Living-Water Ltd
Dear Gunnar,
Thank you so much for your kind words and for being a customer!
We’re delighted to hear that you’ve consistently experienced quick and reliable service from the whole team. We’ll be sure to share your kind feedback with everyone involved.
We really appreciate your recommendation and look forward to continuing to support you.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
We have been using Living Water for a…
We have been using Living Water for a couple of years now, and I can say that I am very happy with both their customer service and the quality of their services. I highly recommend them.
March 17, 2026
Reply from Living-Water Ltd
Dear Teodora,
Thank you so much for your kind words and for being a customer for a the last few years!
We’re delighted to hear that you’ve consistently experienced quality, reliable service from the whole team. We’ll be sure to share your kind feedback with everyone involved.
We really appreciate your recommendation and look forward to continuing to support you.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
Great experience wReliable, Fast, and Helpfulith Living-Water's…
Great experience with Living-Water's service. The delivery is always incredibly quick, and the staff was very helpful in getting everything set up. Highly recommend!
March 12, 2026
Reply from Living-Water Ltd
Hello :)
Thank you so much for your kind words!
We’re delighted to hear that you’ve consistently experienced quick and reliable service from the whole team. We’ll be sure to share your kind feedback with everyone involved.
We really appreciate your recommendation and look forward to continuing to support you.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
Very good customer service from the…
Very good customer service from the office. Great delivery drivers.
March 10, 2026
Reply from Living-Water Ltd
Hello,
Thank you so much for your kind words. It’s great to hear that you’ve had a good experience with us.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
Great service! Highly recommended!
Great service! We have stayed with Living Water for more than half a decade, since their service is always helpful and reliable. This applies to everyone from their staff with whom we speak regularly over the 'phone and their technicians who clean and service our water coolers . . . to their drivers and delivery people. We recommend them highly!
March 9, 2026
Reply from Living-Water Ltd
Dear Michael,
Thank you so much for your kind words and for being a customer for more than half a decade!
We’re delighted to hear that you’ve consistently experienced helpful and reliable service from the whole team, from our office staff to our technicians and delivery drivers. We’ll be sure to share your kind feedback with everyone involved.
We really appreciate your recommendation and look forward to continuing to support you.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
My personal expierence with living…
My personal expierence with living water ,But just word of suggesion that there is always room for improvement.
March 9, 2026
Reply from Living-Water Ltd
Dear Bushra,
Thank you so much for your kind words. It’s great to hear that you’ve had a good experience with us.
We agree that there is always room for improvement and will try to keep it up :)
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
Great service
We have been using living water for a few months now and I highly recommend their services. Very speedy responses, helpful team and friendly delivery drivers. Also competitively priced :)
March 4, 2026
Reply from Living-Water Ltd
Dear Townhouse,
Thank you so much for your kind words and for recognising our efforts to provide a professional service on both our admin and delivery fronts! It’s great to hear that you’ve found our service both efficient and cost effective.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Reply from Living-Water Ltd
Dear Selma,
Thank you so much for your kind words and for recognising our efforts to provide a professional service on both our admin and delivery fronts! It’s great to hear that you’ve found our service both reliable and efficient.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Very fast responses, verb reliable
Very fast responses, reliable delivery, staff polite. Just a completely trouble-free experience and if I'm late requesting a new delivery they repeatedly come up with fast delivery.
March 2, 2026
Reply from Living-Water Ltd
Dear Adrian,
Thank you so much for your kind words and for recognising our efforts to provide a professional service on both our admin and delivery fronts! It’s great to hear that you’ve found our service both reliable and efficient.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Excellent service
Polite and professional staff - office and delivery. Very helpful to arrange and rearrange delivery times and always deliver as scheduled. And great water!
February 25, 2026
Reply from Living-Water Ltd
Dear Laura,
Thank you so much for your kind words and for recognising our efforts to provide a professional service on both our admin and delivery fronts! It’s great to hear that you’ve found our service both reliable and that you have enjoyed our water.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Never had an issue with this company…
Never had an issue with this company who offer a first class service and are flexible
February 25, 2026
Reply from Living-Water Ltd
Dear Michelle,
Thank you so much for your kind words and for recognising our efforts to provide a professional service second to none! It’s great to hear that you’ve found our service both reliable and flexible
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
I have been with living water for about…
I have been with living water for about 25 years and I have never have to complain about anything thing they have always been helpful and very pleasant to talk to everyone of them and they always deliver on the day they tell you, great company to deal with I would recommend them to anyone, I love them ❤️
February 25, 2026
Reply from Living-Water Ltd
Dear Mrs Fregis,
You are an absolute pleasure to have as a customer!
Thank you so much for your kind words and for being with us for nearly 25 years! It’s great to hear that our team has kept things running smoothly for you and that you’ve found our service both reliable and good value.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Please give our warm regards to Mr Fregis as well, we love you both very much as well ❤️
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Delivery driver was very polite and…
Delivery driver was very polite and attentive. The team online was responsive and booked thedelivery very fast
February 25, 2026
Reply from Living-Water Ltd
Dear Mr Herrero,
Thank you so much for your kind words and for recognising our drivers' efforts to provide a professional service! It’s great to hear that you’ve found our service both reliable and efficient.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Amazing service
Amazing service! I ran out of water and texted them on a Sunday. They responded right away and had my water delivered by Monday. If that’s not amazing customer service, I don’t know what is. Highly recommend!
February 23, 2026
Reply from Living-Water Ltd
Dear Ruvimbo,
Thank you so much for your kind words and for being a long standing client of ours! It’s great to hear that our team has gone the extra mile and that you’ve found our service both reliable and good value.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Customer Service The best
they respond to every problem that arises whether to the faulty bottles, faulty dispenser, or late delivery
February 20, 2026
Reply from Living-Water Ltd
Dear Client,
Thank you so much for your kind words! It’s great to hear that our team has kept things running smoothly for you.
It is very encouraging to hear that every problem that has arisen has been addressed. Whilst we cannot guarantee there aren't ever any problems, we are happy to hear that our ethos of addressing all issues quickly and efficiently has resonated with you.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Great water, great service.
Living Water has been delivered to my home address over 3years. Always reliable, communicative and professional from the office staff to the pleasant and helpful delivery men. Would recommend!
February 20, 2026
Reply from Living-Water Ltd
Dear Cheire,
Thank you so much for your kind words and for being with us for over 3 years! It’s great to hear that our team has kept things running smoothly for you and that you’ve found our service both reliable and good value.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
A Jo well done
Just a very good company that delivers when you need it been with living water a fair time now and they have proved to be much better than the previous company who came when they felt like it
February 19, 2026
Reply from Living-Water Ltd
Dear Mike,
Thank you so much for your kind words and for being a customer for these last few years! It’s great to hear that our team has kept things running smoothly and on time.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Great response and turnaround times
February 19, 2026
Reply from Living-Water Ltd
Dear Joshua,
Thank you so much for your kind words ! It’s great to hear that our team has kept things running smoothly for you and that you’ve found our service both quick and responsive.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
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