Livingsport Reviews 

Our problem was truly notified and option were given. In spite of an old product we received a nice solution with a fair price.

Actively tricking their customers with arbitrary information regarding their products.

Bought a treadmill advertised having "22 levels of incline". Was not aware that 22 levels could reasonably mean around 5% inclinde. Sure, technically I guess it has 22 levels but given that the normal incline in the price range is around 15% I was shocked when I received it.

No help at all from the company itself. Don't spend any money on any product that they supply.

Really bad customer service. We bought a rowing machine at the end of August. After using it twice it started making a loud clicking sound. I emailed customer service who then requested a video. After viewing the video they told me I can not expect the rowing machine to be totally silent. I of course would not expect that, but something inside was clearly broken. They requested another video and then said they would contact their technicians. One and a half weeks later I still had not heard back so I wrote asking for an update. They responded the technicians are busy. One week later I again wrote because I had not heard anything and they have not responded in the last week. It really is not okay that their product breaks after 1 time of use and you are then without a proper answer for nearly a month.

I bought one of their product and was very happy with it. I used it daily for a year until it broke. When I contacted them they asked me to send a video of the parts that were broken. They answered right away and said they’ll send me a completely new bike which they did right away. Then I had troubles with the delivery company and when I told Living Sport about it they started to work on it and made me get the bike delivered as I wanted. Great service all the way, answered e-mail within a day. It feels you can trust this company if you have troubles with a product.

I will write in English so the international buyer can also understand
The products seem to last exactly 2 years because for the second time (strange coincidence) the machine I bought from this company broke a few months after 2 years (guaranteed)
We are all living in a time of environmental concerns and the personnel come to tell that after 2 years there is no guarantee and no place to repair the sport machine/equipment (the last one titan life which is actually expensive among other brands)

I purchased a treadmill through training365.no and it made some sounds that I thought should not be there. I was directed to livingsport.dk for service. They were very responsive (email replies within a few hours) and supportive and competent, and the issue with the sound was resolved.

Bought a treadmill on xxl.no, and during assembly I discovered transport damage to the computer part. XXL offered me NOK 500, - in compensation, which I thought was unacceptable. They asked me to report damage to LivingSport, who responded after about an hour, and a few days later I received a new part in the mail. Super customer service!

I have been trying to get some explanation about why the crosstrainer that I bought is releasing black dust all over

The links showing on the website do not work (Finland) although it says that they have a representative in Finland I don't think they have

The person (Elle) sent me a message which returns every time I try to reply

There is no other place where a complaint can be made

Got the wrong product, but Living sorted this in the most convenient way immediately.