LIV Watches Reviews 

227
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and design of the watches, often highlighting their premium feel, craftsmanship, and aesthetic appeal. Many people also commend the outstanding customer service, noting the helpfulness and personalized approach from the team, which fosters loyalty. The efficient delivery service and smooth overall user experience further contribute to high satisfaction, making the purchasing process enjoyable and seamless for consumers. However, some customers also noted specific issues with product performance. A few people experienced watches losing time or fogging up, and others felt the product quality did not meet expectations, describing it as feeling cheap.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the watches for their gorgeous... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the watches as gorgeous,... See more

Customer service

Users describe positive interactions with customer service, often highlighting it as outstanding, top-tier,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the incredible promptness in... See more

User experience

Customers consistently note positive experiences with user experience, with many describing the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had this watch for 2 months and decided to take it on holiday with me to Greece. I’ve got various watches and my Christopher Ward C60 Trident is my normal go to holiday watch due to price point a... See more

Company replied

Rated 5 out of 5 stars

The watch I bought from LIV is fast becoming my favorite. I have many watches. The watch is very comfortable and looks amazing. The customer service is really second to none. Chaz, one if the owners e... See more

Company replied

Rated 5 out of 5 stars

I recently bought the LIV P-51 Pilot’s Man O’ War Ti Chron, and it has exceeded my expectations. The titanium case is incredibly light yet feels strong and well-built on the wrist, making it comfortab... See more

Company replied

Rated 5 out of 5 stars

My new watch arrived in my living room about 24 hours after I bought it. Their promptness in shipping is incredible. The watch is absolutely beautiful and I liked it so much I bought another one toda... See more

Company replied


Company details

  1. Watch Manufacturer

Written by the company

Swiss-Made & Swiss-powered men's watches, using Sellita & ETA movements combined with premium materials. We are the best value micro-brand in Swiss watchmaking today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

227 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(227)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered a Panda GX1

Ordered a Panda GX1, new strap and accessories. Arrived really quickly to Australia, we’ll package up. Watch and accessories look great and real happy with the whole purchase experience

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

Truly Outstanding

Fantastic. I have a good few Chronographs and I rate my Saturn V right up there. I love the feel, it’s solid, I love the weight, feels right, I love the size of the dial, it’s a perfect fit for me. The engraving on the back is superb and the packaging and box were as good as watches costing ten times more. Totally in love with my LIV and I’m already ordering again. John.

July 5, 2022
Unprompted review
Rated 5 out of 5 stars

I am obsessed with this Rose Gold 44

I am obsessed with this Rose Gold 44
Diver. I purchased all of the straps offered and my favorite daily wear is the black. There will be an occasion for the grey strap, and definitely the leather strap. No one has a legitimate Rose Gold watch. This time piece is absolutely amazing. I recommend purchasing the Rose gold Deployment buckle. It is so easy and looks perfect with the watch.

June 26, 2022
Unprompted review
Rated 5 out of 5 stars

The Quality and value of LIV watches is…

The Quality and value of LIV watches is a notch above the other micro brands I have in my collection. I fact it matches or even exceeds that of some of my daily name 5 digit watches. The customer service was also exceptional when I wanted to exchange for a different color combination. Could not be happier.

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

I bought the GX Divers watch in 44mm…

I bought the GX Divers watch in 44mm white full lume around in April 2022 and it arrived on 14th April, about a week after placing the order which is pretty good considering it had to get through UK customs before being delivered.

The service was great from LIV. They confirmed my order and let me know by regular update, how my order was progressing and via Fed Ex, the status of shipment.

The watch comes in a really nice presentations box with good quality literature with pictures of people involved in the process form LIV so you do get a general personal service feel which in online ordering is not common.

It's a really well made watch. It's full lume lasts quite a while. I lot longer than some others I have, and the watch is very easy to read in light or dark. Not that I'm a diver but I think even in murky water, the dial would be easy to read. Particularly in white.

At the time of writing this I have had no problems with the watch at all and it’s been worn almost daily.

I have accidently knocked the rotating bezel a few times against objects such as scaffold tubes, or on brickwork as I have been accessing/egressing scaffold/structures under construction, and the ceramic bezel has held up fine with not scratches.

It's a pretty tough watch and as a safety inspector, I needed something smart and easy to read like this as I do end up surveying buildings with limited lighting but also robust. I used to use G-Shocks as my watch of choice for this kind of work which are fine from a robust viewpoint, not so smart looking when you’re in the office though.

Anyone used to quartz or only wear mechanical dress watches are going to find this heavy on the wrist to start with, but it is comfortable to wear and that’s why its ended up worn most often for me, out of my collection. The brushed finish on the case and straps is ideal for a watch that is going to operate in working environments like mine where it will be prone to scratches so this finish will hide it well.

I did a lot of research before buying this watch and especially where divers are concerned, the range out there is vast and a bit of a minefield when trying to compare specifications. But overall I found this watch fair in price by comparison with others using the same Swiss movement, sapphire crystal etc.

But what sets this one apart for me is the style and its does have a unique dial and people who like watches, do notice and comment. It's not generic like some of them can be as "Homage" to Rolex and Tudors and Seiko classic designs which there are a lot of.

I don't think you will feel buyers remorse when this arrives. Especially at this price point and considering there is a 5 year guarantee.

Buying from microbrands can be a risk as some are set up as cash grabs and do disappear, leaving you with a guarantee that cannot be honoured. But LIV appear to have been going since 2014 and based on YouTube videos from the owner Chaz and his team and also from their Facebook page, you get the feeling this is a business intending to be around for many years to come.

June 5, 2022
Unprompted review
Rated 5 out of 5 stars

World-Class Watch, Great Pricing!

I have owned a lot of watches in my lifetime and my 30 year aviation career. My LIV suisse watch does not disappoint!

It keeps perfect time to the second, good enough for an USAF Thunderbird’s flight lead “Hack” for his 6 Ship briefing or your 4 Ship precise bombs “Time on Target” SAT Attack brief!

But this watch all feels good and looks great, heavy on your wrist, and it’s stainless steel gunmetal band and face really Pop! I’d put this watch against any Breitling any day, and it won’t cost you $1500 to change the battery in 4 years ( true story, thanks Breitling! 👎)

Anyway, I hope you love this watch as much as I do, I have worn it for 2 weeks straight, I have no critique items! Great Watch! 5 stars! Enjoy

Mark Ski, Alaska,
Airline Captain, retired F15/F16 pilot

June 5, 2022
Unprompted review
Rated 5 out of 5 stars

COOLEST.WATCH.EVER!!

Not only is the watch THE.COOLEST.WATCH.EVER......but the details are really what make it unique - the colors, the way it all fits together, the overall look, etc. And the shopping experience was perfect: easy and quick.

Another example of the attention to detail: the packaging - - I won't spoil it for those who haven't purchased a LIV watch yet, but it really is something else. AND - get this - the date and time was pre-set to my time zone (which is different from the time zone it was sent from.) Now THAT is what I call attention to details!!!!!!!!!

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

This is my 4th LIV purchase

This is my 4th LIV purchase and I must say I couldn’t be happier! The Comet Blue is just a beautiful watch to look at and it fits well on my wrist. The team at LIV are awesome. I appreciate a company that produces quality watches at a fraction of cost. Thank you.

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

GX1 Swiss Panda watch from LIV

I recently bought a GX1 Swiss Panda watch from LIV. I have to say I have been impressed with with every aspect of the experience. The pre and post sales support has been excellent. The delivery was speedy, the cost was reasonable for what I got; a stylish, well made timepiece with a Swiss movement and keeps accurate time, as well as any high-end watch. Their support has been faultless and the their FB owners page is informative and fun. I feel like I have joined a select club.

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

I have 7 LIV watches!

I presently have 6 LIV watches. GX-DIVER'S 44MM FULL LUME, SATURN V MOON LANDER COMET BLUE, GX ALARM Type- D STEEL COBALT, GX-AC SWISS PANDA & the GX1-A SKY BLUE. Also I have on order the GX1-A SKY BLUE arriving next month making it number 7. I love all of them but they do have problems that are a bit frustrating at times. Changing the band from metal to leather takes me about an hour. I don’t know why those little cotter pins don’t want to come out of the band but it’s a little maddening. I hope LIV can direct me on an easier and less time consuming method of changing bands. Also during my quest to change from metal band to a leather band I subsequently broke the cute little tool LIV sent to me. I ended up using a push pen and a hammer it’s that hard. I hope LIV replaces the tool that broke! 🙏 The only other issue I have with them is they do not have the greatest luminescence. Low light is not the LIV watch’s greatest feature. They say in the description that they have this luminescence on the markers and hands but I can barely make out the watch face let alone tell what time it is in total darkness. That’s why I bought the two watches I that have extremely good luminescent dials and leave the others to wearing them during the day. I love the design and how the colors pop out with the 3-D dial. They are extremely good looking and exceptionally well-made. I own a lot of watches including a Rolex, Tiffany and Cartier but LIV is going to be my day to day watch henceforth.

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

The Real Deal

I wasn't sure if the GX1 VENOM YELLOW I purchased would live up to my high expectations - the price being what it is, and internet ads are... well, you know. But it's actually better than I had hoped! Honestly, this watch is perfection - solid (heavy), and downright gorgeous. Well worth the price of admission. One happy camper.

May 11, 2022
Unprompted review

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