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LlamaElSalvador Reviews 603

TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

I been using Llama Honduras and Llama El Salvador to Top Up a few numbers , sometimes I was told nothing happened no recharge!! My answer is I did it!! Maybe is not your fault but Claro or Tigo make y... See more

Company replied

Rated 5 out of 5 stars

Fast log in look for provider boom, add packages or just add money to number let them decide , quick within 5 minutes recharged

Rated 5 out of 5 stars

I am very satisfied with your service, also my people in my country they are very satisfied too. Thanks so much to provide this very excellent service.

Company details

  1. Mobile Network Operator
  2. Internet Service Provider

About LlamaElSalvador

Written by the company

LlamaElSalvador.com is an international telecommunications website dedicated to Salvadorean immigrants all over the world. LlamaElSalvador.com helps Salvadoreans keep in touch with everyone back home through a wide range of services: prepaid credit, virtual numbers, and mobile recharge. Founded in 2007, LlamaElSalvador.com has always successfully accomplished its mission: bringing people together regardless of their location. For more info, visit:

Written by the company

Send credit to El Salvador mobiles in 3 easy steps

LlamaElSalvador - official top-notch service

Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join LlamaElsalvador.com and top up now!

  • Trustworthy & secure
  • Fabulously easy to use
  • 10+ years of excellence
  • 24/7 Customer Support
  • Instant recharge on the go
  • Mobile credit at your fingertips

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

603 reviews

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Rated 1 out of 5 stars

Not easy to recharge

It's hard to recharge a cellphone to other countries

March 21, 2017
Unprompted review
LlamaElSalvador logo

Reply from LlamaElSalvador

Hello,

Sending an international mobile recharge is a very quick and easy process that takes less than one minute. All you need to do is go to the Mobile Recharge page and select the country and operator of the mobile in question. Then enter the number in international format, choose the amount you want to send and enter your payment details.

You can also just select the numbers you've recharged in the past 90 days, as they are saved in your account. If you also have a payment method saved, this will make the process even faster. Please contact our customer service team if you need help with anything.

Your LlamaElSalvador team

Rated 5 out of 5 stars

Best calling rates and app

I love that your money isn't drained if you don't use it. The app is great. I set up my direct dials and it's made calling out of the country the easiest thing ever.

March 12, 2017
Unprompted review
Rated 5 out of 5 stars

This is great best website.

I like this website because I can do it from my phone. I don't have to run to the store to get a recharge or voice minutes. I recommended this website to most of my family and we love it.. thank you, and keep doing a great job.

March 9, 2017
Unprompted review
Rated 1 out of 5 stars

Displeased!!!!

Will not give my money back, honest mistake. No one ever calls you when transactions don't go through like the site states. But they are going to keep my money.

December 3, 2016
Unprompted review
LlamaElSalvador logo

Reply from LlamaElSalvador

Hello,

Tigo El Salvador have confirmed that your order has been successfully processed and the credit has been added to the phone number you chose. Unfortunately, once the order is processed, the credit cannot be retrieved, because it has already reached the number you entered. We apologize for the inconvenience!

Your LlamaElSalvador.com team

Rated 4 out of 5 stars

Easy to use

Easy use. Need to be aware of referring a person. Not crediting points as advertised

update 12/8/16 - after receiving a replay from llamaelsalvador with the instructions to follow to get the credit, i would like them to know that that was the way we did it following theirs instructions. No credit had being applied to my account.

December 1, 2016
Unprompted review
LlamaElSalvador logo

Reply from LlamaElSalvador

Hello,

Thank you for your feedback! In order to earn Thank You points, you need to:
1. send your referral code to a friend (you can do this easily by adding your friend's email in the Thank You points section on My Information page)
2. your friend needs create a new account on LlamaElSalvador.com
3. when your friend places their first order, you receive 500 Thank You points.

You will be able to convert your points into free Voice Credit when you reach 1,000 points, so after you refer 2 friends.

Your LlamaElSalvador.com team
_________________________________________________________________

LATER EDIT: You can only receive Thank You points if your friend's account is completely different from yours and contains new information, that has never been registered in our system. In this case, your friend has the same address as you and used the same credit card to place his first order. Unfortunately, he does not qualify to bring you 500 Thank You points.

Rated 2 out of 5 stars

Price is too high, with 2 bucks I can't even talk 30 minutes

Bad experience, price is too high

August 2, 2016
Unprompted review
LlamaElSalvador logo

Reply from LlamaElSalvador

Hello,

Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we offer 100% quality guarantee.

We also host discounts and special offers, so please follow our Facebook page to find out when such offers are available.

Your LlamaElSalvador.com Team

Rated 5 out of 5 stars

Efficiency

At the beginning I was kind of scared to use this service
But I been having a great experience so far no additional fees

April 7, 2016
Unprompted review
Rated 5 out of 5 stars

fast and easy

I like how easy it is to put more money in my account. The connection is reliable too. Better rates than SKYPE.

February 16, 2016
Unprompted review
Rated 5 out of 5 stars

Great calling service

This site, once you set it up, is extremely helpful when making a call. I think the prices are cheap and excellent. I just wish there was a better reward system and a better app for this site.

August 4, 2015
Unprompted review
LlamaElSalvador logo

Reply from LlamaElSalvador

Hello,

Thank you for your feedback! We offer 2 apps, Web Call and KeepCalling. Web Call is an app which you can find in your account and which enables you to call from your computer. KeepCalling is a smartphone app available for Android and iOS which allows you to call from your smartphone, using your phone contacts.

Your LlamaElSalvador.com Team

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