Lotus Boutique Reviews 7

TrustScore 4 out of 5

3.9

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Company details

Written by the company

We are a contemporary fashion retailer dedicated to offering stylish, on-trend apparel and accessories. Founded with the vision of empowering through fashion, our boutique combines the latest trends with a personalised shopping experience both online and in-store. Our curated collections feature everything from casual everyday wear to statement pieces, ensuring our customers feel confident and chic in every setting. At Lotus Boutique, we pride ourselves on exceptional customer service, high-quality products, and an ever-evolving selection that reflects the latest in fashion.


Contact info

3.9

Great

TrustScore 4 out of 5

7 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Easy to find

Friendly customer service, they were able to deliver on time. Great material and pretty colour.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

This is a complete scam

This is a complete scam. They have you believe it’s a small Australian boutique that hand makes their stuff but it’s dropshipped from China. Terrible quality. The sell 30$ dresses for $200+.
Do not buy!!

September 3, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid purchasing from this website

Avoid purchasing from this website! The quality of the dress I received did not meet expectations for the price paid ($91 CAD).

The stitching was poorly done, and there were noticeable blue marker stains on the white dress. I always fit a small or extra small, and the dress barely fit over my head. Despite sending pictures and requesting a refund, they initially refused and suggested using a blow dryer to remove the stains. After persistent communication, they agreed to a refund the dress if they received the dress within 14 days (I live in Canada and they’re in Australia) but wouldn't cover return shipping costs. Additionally, when they requested a tracking number for the refund process, the only available option through CanadaPost was priced at $100, surpassing the original cost of the dress. This forced me to opt for a $30 alternative without tracking, which further complicated the refund process.

After two weeks, the package still hadn't been delivered, leaving me unable to secure a refund. Ultimately, I had to involve my bank to dispute the charge. This company's lack of consideration for customers is evident, and they could easily avoid negative reviews by prioritizing customer satisfaction and doing what’s right!

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

This boutique is a scam

This boutique is a scam - quality is really cheap. Don’t purchase here. They say it’s au based but this dressed literally came from china

April 12, 2024
Unprompted review
Rated 2 out of 5 stars

Bad quality

The customer service was lovely, however the dress was horrible quality.
The zipper on the dress arrived broken, the fabric was cheap,
I ordered a medium because I’m a size 8 and could take it in but it was more like an Asian medium as it arrived as an Australian extra small.
The dress looked nothing like the model photo and feel like it’s just not boutique quality at all.

February 29, 2024
Unprompted review

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