I like your wide variety of quality supplies and find these products to be reasonably priced. I recently went on auto delivery and spoke with a representative (I believe her name was Amanda) needing... See more
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LL Medico has been supplying incontinence and personal healthcare products to customers for over 30 years since its founding in 1993. Based in Ambler, Pennsylvania, this small, family-owned retail business has established itself as a leading online supplier of home healthcare and medical products. We specialize in a wide range of products including adult diapers, catheters, wheelchairs, pads, mattress covers, mobility aids, and more. Shopping our online catalog offers discretion and protection that customers will not find shopping in a store, with fast 1-3 day shipping on every order. LL Medico is BBB accredited and was recognized as an Inc. 5000 honoree in 2023, demonstrating significant growth and business excellence. We pride ourselves on offering high-quality healthcare products at affordable prices while maintaining exceptional customer service. Our continuously updated, hassle-free, secure online store is always open, seven days a week, providing convenient access to essential healthcare supplies with the dignity and privacy customers deserve.
Contact info
200 West Butler Pike, Box 3334, 19002, Ambler, United States
- 855-422-4556
- support@llmedico.com
- llmedico.com
Replied to 100% of negative reviews
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Prompt service and good products.
Fast shipping and great service
Fast shipping and great service. The diaper and plastic pants that I have used are of great quality and work very well. Will order again and recommend them to any one that ask me where I shop...
I found llmedico through a incontinence…
I found llmedico through a incontinence support group have finally found a product that is perfect for my life style with less changes
Super fast shipping and free.
Easy ordering and fast delivery!
Better than I hoped for
These fit well and the sizing seems to be accurate. I haven’t had any "accidents" so I can’t speak to their absorbency. But I would recommend these to anyone in need of this product.
quick turnaround on orders…
quick turnaround on orders and great products at good prices.
Cool beans
Cool beans, guys. Keep up the good work and keep your variety of products high.
Found what I needed quick and fast
Found what I needed quick and fast. Prices were reasonable and free shipping. Took less than a week to arrive. I was very pleased.
Always the best
Always the best! If you live on the west coast and get 2 or 3 day service
I have placed only 3 orders with…
I have placed only 3 orders with LLMedico and orders were always promptly sent to me. I did have one order which was wrong product but when brought to their attention it was promptly replaced with what I had ordered their customer service is exceptional.
Their prices are reasonable with a good product line and plan on doing more business with them in the future. 😎👍

Reply from LL Medico
MY NAME IS POLLY ~ I'M GIRLFRIEND…
MY NAME IS POLLY ~ I'M GIRLFRIEND CAREGIVER FOR RALPH ~ THE PLASTIC PULL UP UNDER-PANTS THAT HE WEARS OVER HIS ABSORBENT UNDERWEAR ~ FOR THE LAST 3 NIGHTS ~ ARE THE REASON THAT THIS IS THE FIRST TIME THAT HIS OUTER CLOTHING IS DRY WHEN HE WAKES UP IN THE MORNING ~ YIPPY YI YAY !!! ~ RATHER THAN 3-4 LOADS OF LAUNDRY A WEEK ~ MAYBE I'LL ONLY HAVE TO DO 2 LOADS ~ THANKS A BUNCH

Reply from LL Medico
Great Customer Service
The item I ordered was out of stock,
Initially I gave a bad review.
I had a response within 5 mins from the owners.
Check your spam folder...
They sent an email explaining the alternatives that were available.
Excellent customer service.

Reply from LL Medico
Honest customer focused service
Honest customer focused service. This company has my business.

Reply from LL Medico
Products are as advertised and shipping…
Products are as advertised and shipping if fast and efficient.

Reply from LL Medico
Very satisfied customer…
My orders were processed quickly and delivered in one day, My questions were answered promptly, and Heather gave 200% effort to make me satisfied with my purchases.
Very impressive and most kind, I can't thank them enough.

Reply from LL Medico
#1 customer service
Competitive pricing, great selection and outstanding customer service is what keeps me coming back to LLMEDICO.

Reply from LL Medico
Good selection; good prices; fast and sometimes free shipping
Always a good selection for comparison. Fast affordable (free at times!) shipping.

Reply from LL Medico
the products was delivered in excellent…
the products was delivered in excellent condition very quickly. Heather Jensen was able to handle a product size matter so remarkably fast and well, I received my order in just 2 days.I have made several orders and everything is top quality and the service is top-notch

Reply from LL Medico
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