Lloyds Motor Group LTD Reviews 

155
•
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

An extremely disappointing experience. We saw a car we were interested in and decided to reserve for £99 to allow us opportunity to go and test drive. The reservation should have gave us 48 hours, G... See more

Rated 5 out of 5 stars

Had a software problem with my Discovery sport, booked in at leyburn where they gave it a good once over and sorted it. What made a big difference was the attitude of the young lady who looked af... See more

Rated 5 out of 5 stars

It really couldn't have been more straight forward buying a used car. Brian was friendly, helpful where he could be, communicated clearly and regularly and organised everything to make sure the car wa... See more

Rated 5 out of 5 stars

The best service and customer advisor, haven’t missed any information very kind and understanding, love the rate on finance and very trustworthy. Blindly bought a car on trust was accurate an... See more

Company details

  1. Automation Company
  2. Car Finance and Loan Company
  3. Used Car Dealer

Written by the company

We at Lloyds Motor Group LTD are an online and a showroom car dealership, which provide reliable, affordable & quality used cars with warranty and finance options. We launched our service in 2011 through our online platforms and have established our headquarter showroom in Essex, 53 Towers Road, Globe Industrial Estate, Grays, Essex, RM17 6ST


Contact info

4.0

Great

TrustScore 4 out of 5

155 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(155)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing! Super helpful and friendly. Made buying my first car a brilliant experience. Would 100% recommend. Thank you!!

June 5, 2023
Rated 1 out of 5 stars

Never again !!!

Never again

Over the years we have purchased 8 cars through lloyds motor group (formally Ripon Land Rover) without any bother at all.

However the 9th car was the never again car. The failures were as follows:

Zero customer service - not even a hello in an email.
Ripoff Apr 12.9% when you can get 8.8% elsewhere.
If you do go to elsewhere for finance they will charge you £350’admin fee !! - for basically producing an invoice.
They give you a dealership contribution and then at the last minute take it off you.
They will tell you that you can switch over the space saver tyre 🛞 but later on deny you from doing so.
The sales manager will tell you he will do everything to put the poor experience right - but will then do nothing.

Bring back the family run Ripon Land Rover where customers came first.

Stay well away unless you want your eyes taking out.

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

Best body shop

Best body shop. Very professional and job was done to perfection. They communicated all through the process. I will use their service again.

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

2nd Time and definitely not the last time!

This is the second time i have use Lloyds Motoring Group within a year, once for me and now for my little brother, service is 10/10 as always, and very helpful customer service, had help and advice all the way through, highly recommend if you are looking to purchase a high end vehicle as i can assure you, you will get more then your moneys worth!!

Thanks for everything guys, keep up the good work!! 😃😃😃😃

April 8, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication, quick supportive service. Highly recommended service from the first phone call right to finish had a dedicated member of the team to walk me through the process – I was constantly kept updated and time was taken to talk through all the details and questions that I had. Kept me committed to working with finding a perfect car. Thank you!!

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Verified

Rapid and top service
Can’t complain
Money well spent
100% reliable and verified

January 10, 2023
Unprompted review

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