Not serious at all, liars
I bought a car here 1 month ago.
The car had damages that were not described on the ad.
Tires were completely worn out, seat belt was in very bad shape (which is unusual for a 2019 car), impact on the windshield, scratches on the bodywork and the rims.
When I pointed that out they started to be very rude at me and clearly said "I have another guy on that car, it's leave or take, I will not give you a discount or do anything to the car)
There was no car history at all.
The car (a tesla) was advertised with the FSD, it didn't have that (but I realized that too late, they advertise almost all teslas they have with FSD, I'm sure none of these have, looking at the pictures)
I asked about the battery degradation, they said they had it tested, and the degradation was 8%, I asked about a report as a proof (because the car was high mileage and the degradation was very low, that was suspicious) they said they don't have a report.
Customer relation was bad, they are aggressive when you ask questions (we're talking 30k€, not €500 so yes I ask questions for that kind of money)
If the car was immaculate, maybe I would ask fewer questions, but that was not the case
In the end, I needed a car quickly and took a little bit of a gamble and bought the car.
They got me to sign a Dutch paper, I refused to sign something that I don't understand, so they translated it in English, the paper said that their company is not responsible for anything, no guarantee.... nothing !
But they have to give you a €4000 discount for that
Of course, they refused to give me that discount....
Again, sign or leave....
And the story continues.....
I asked them when the APK was passed, they said "a week ago"
Since I was exporting the car to France, I needed a recent APK (no more than 6 months old, I was clear on that point)
I asked them the report, they didn't have it.... they said "that will not be a problem, trust me I sell multiple cars to France every week")
In the end, after double-checking on the car history on internet, the APK was 1 year old (they do not know what they are selling)
I had to ask them to get the car checked to have a fresh APK, It took 5 messages with no answer at all (on business days) to get an answer and get the car check the day before the pickup...
The APK was passed with the worn out tires, that was not a problem because the APK was done at their friends across the street, don't rely on that to know the car condition... And they keep saying "don't worry, Dutch APK is very strict" there's no way that completely worn out tire would pass an APK in France.... anyway...
They don't answer quickly on messages, but we finally agreed on the pickup day and I came there to take the car.
There were very deep scratches that were not present on the first time I saw the car, but they don't care at all,
Got the car declared exported with no problems, got the papers and left with the car
But the story continues.
I discovered that the car don't have the FSD (which costs €7500)
When I checked the car and test drove it, there was some noise in the front end, I was thinking that was the worn out tires
After changing tires, the noise is still there, in the end the half shafts are completely worn out (€1900 quote)
Again, "Dutch APK is very strict" ...
I asked Tesla about the car service history, they gave me the full history of the car and good news for me, all batteries were replaced 6 months before
So, 6 months old battery, 8% of degradation ? No way...
And finally, the cherry on top, I started the administrative procedure to get the car licensed in France, they answered me that "after checking Dutch car database, your car's papers are not up-to-date, you have to ask your seller for the updated papers (Deel I)"
So I called them, sent them messages, I NEVER got answers, I was left on "Seen" that's all.
Once they have your money, you don't exist.
So in the end, I DO NOT recommend them.
They don't know what they are selling (no service history, no APK history, advertised FSD package, which the car don't have)
They are clearly lying to you, in face of you with no shame (the 1-year-old APK, "I sell car every week to France" but they don't know that a need a 6 months old APK, the 8% battery degradation with no reports, the "very strict Dutch APK" across the street)
In the end my car is not that bad and I got very lucky, but I still needed to change the tires (€500) and the half shafts (€1900) for a 30k€ car that's not acceptable
They're very rude before the purchase and don't ask them anything after the purchase because they will not answer, you're alone once you paid.
You have been warned
December 19, 2024
Unprompted review