LMR Reviews 2,106

Ordered 2 items and never received. I tried emailing and calling with no luck. No one ever returned my calls. I had to open a dispute with my credit card to get a refund. It was a headache.

TERRIBLE Customer Service! DO NOT do business with these turds. They have no support and if you need to return an item good luck!

Please stop these cowboys trading they are selling poor vehicles with false documents e.g mot and service history sold me a car held together with cable ties tje only good thing with cable ties is these crooks on the moors I will shut you down mark my words dirty dossers

I will not be buying anything again from this place period. They actually think I'm driving all the way to fed ex to pick this package up I ordered u are insane.

Do not do business with LMR. I ordered a part for my Mustang that was close to $500 - I never received the shipment. I filed a case with LMR, they did nothing to help me. I filed a case with the Better Business Bureau against LMR to try to get my part or my money back and LMR never even responded to the Better Business Bureau. I am out 500 and at this point will have to file a small claims case against LMR to get them to respond..

Reference - TX Better Business Bureau BBB case complaint #21576427 against LMR

Just an update on this. I thought that LMR had closed the trouble report on an item so previously gave a poor review. They are replacing the item free of charge, so have updated the review. Highly recommend them for auto parts!

You had the parts I needed at a good price and made it easy to order them.

LMR is by far the best company I have dealt with. It has everything I need for my restoration project. Not only they are very professional, they also listens what to their customers needs. Their customer service is superb. I hope they stay on business and attract more customers. Thank you LMR

well i was surprised LMR gave me a full refund for their mistake. Thank you so much. In the future if I need anything else I won’t hesitate to use their site again being they fully refunded their mistake. Linda Marie Szklanka-Martin and a call from one of their reprepresentatives from Texas apologizing also helped!

First off let me say I have only had great experiences with lmr. I feel like I have been a loyal customer buying many parts from them. Today I wrote a review ( which they asked for ) on a kit that I ordered. I usually don't write reviews unless they are good ones. This one wasn't and was pretty explanatory and lengthy. Lmr removed it. There was absolutely nothing profane; only truth and my experience with this part and the company that offers its lack of customer service. I then submitted another review of the product short and sweet. "wouldnt get these". Removed... why do they ask me for a review and i give it ,they don't like it and then remove it ? I thought a review was to let people know what they might expect before spending hard earned money these days. I'm sure this will receive some sort of response from lmr stating I did something wrong. All I did was tell my BAD experience with this particular part; I'm not the only one...

I wouldn’t even rate this place a 1 star if I could, Every time I have placed an order here I get an email next day saying my order has been cancelled by “our third party system” asking that I use PayPal, are you F’n kidding me? PayPal? I ditched PayPal back in the 90’s,
LMR has HORRIBLE customer service and distributes nothing but over priced junk,
I suggest you listen to the other reviews for the truth about this place and take your business to American Muscle, CJ Pony and National Parts Depot where you will be treated GREAT and receive quality parts.

Not even worth one star.

Awful customer service. Sold me a bag that was damaged. I had already returned the bag on the same day, which why fixed but then I noticed more damage. Internal leather had two large cuts. I complained again that the quality shouldn’t have been dispatched from their warehouse/ factory.
But i apparently had 7 days to complain, in my opinion I’ve had 2 days as this is the second time I’ve viewed it.

Awful service, don’t buy!

Everyone is always so helpful and knowledgeable! Parts are always in stock and fair priced

I started doing business with a LMR in January 2022. I ordered some parts and I got them as expected. Then I ordered seat covers for 1990 convertible mustang GT. My guy that was putting on the seat covers told me that they were too small so I called LMR. They told me to send them pictures so I did once they receive the pictures they told me that once you put on the seat covers you can no longer return the product. I called my credit card company immediately and put a hold on the payment until I figured out what was going on there. They did work with me but in the back of my mind I was thinking that they were going to retaliate against me, sure enough they did. I got my issue fixed and placed several orders after this incident. I placed another order on April 1, 2022 and waited To receive my product I never received it so I looked on my email and I saw that it was canceled. They excepted my credit card until now I made several calls to them. They are telling me that I have to go on PayPal. They charged my credit card and tell me that the third party they go through canceled my order for for suspicious activity. I can’t believe they can charge my credit card not ship my product and tell me that I have to go on PayPal makes no sense! I love their product and their website it’s so user-friendly I just don’t understand how this came to be? I guess I’m gonna have to do business with CJ pony instead.

I just found this business recently in a parts search and took a chance. They are wonderful. The parts perfect and shipping was not only blazingly fast but everything was packaged extremely well!
They are a new favorite of a very few.
Thank you.

Worst ever business to make deals, for sure.
We had worst experience buying over 20 years. We are export business helping many auto clubs over Latin America. Even we holding a US lawfully Tax Exempt Certificate, those LMR tax thieves charged us and overpricing their products. Of course I suspended immediately my orders.

Congratulations to CJ's Pony Parts, Steeda, American Muscle, Johns Mustangs, National Parts Depot and other serious business.

Bye forever LMR.

bought interior spray paint opal gray cost $60 the paint wasn't close at all It was like 5 shades to light

I've bought from LMR many times. Never an issue. Very fast shipping too.

They offer financing by Affirm, so that's a huge plus if you can't swing paying everything upfront for a high dollar item.

Took care of my issues I recommend