If I could give negative stars I would. I purchased a knife set and almost three months later have not received a shipping confirmation or refund as promised. Also when you order they sign you up for... See more
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Review summary
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Lndmark is a SCAM! I ordered a Hair Trimmer through Facebook or Instagram. I oder from this scam company in July 28th, it's now November! when i clicked to try to track my oder it says Expired.... See more
Company replied
This place so far has been a scam. Placed an order via Instagram weeks ago, paid extra for expedited shipping. Item never arrived, reached out to customer service and keep getting very obtuse excuse... See more
Company replied
I ordered some acrylic markers on November the 22nd. I paid for priority handling and emailed customer service to see if I could get an update. I haven’t heard back and after reading the other recent... See more
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1.1
Bad
488 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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FRAUD
FRAUD - charged for a membership I never authorized
I purchased a hair trimmer on July 29th, and it still isn’t here and today is August 11th! PLUS….I received a notification from my bank of a $29.99 charge from the company that I did not authorize at any time! Why would there be a membership or subscription for a hair trimmer?! I will be filing a fraud dispute against the company unless it is fully refunded! I ordered the Split End Trimmer and the shipping protection, making my order total $18.94. Then with the $29.99 I did NOT authorize, that brings my total to $48.93 I want refunded!! My order was placed through my email: ejm_rjm@yahoo. Phone contact: 7018055750
This is quite disgusting! You sell something you can’t even fulfill and then try to scam them out of more money without even getting the first product!
August 11, 2025
Unprompted review
Reply from Lndmarkclub
Hi Jess,
I’m very sorry for the frustration this has caused. I’ve gone ahead and fully refunded both your $29.99 membership charge and your original $18.94 order, and I have canceled your membership, so there will be no further charges.
The membership charge was for our VIP program, Lndmark Rewards, which grants members wholesale pricing on all products and access to over 1 million+ exclusive discounts to eat, play, shop, and travel. However, since you did not intend to join, I have ensured it’s been removed and refunded.
You should see both refunds back to your original payment method within 3–5 business days, depending on your bank.
I truly apologize for the delay in your Split End Trimmer order and the confusion around the membership. Your satisfaction matters to us, and I hope this resolution helps restore your confidence.
Best regards,
Lndmark Support
Horrible they have charged me over and…
Horrible they have charged me over and over 29.99. My bank had to block them. Very disappointing and the product is no good.
August 10, 2025
Unprompted review
Reply from Lndmarkclub
Hi,
I’m very sorry to hear about your experience. I want to make sure we can resolve this for you quickly. Could you please provide the full name, email address, and/or order number associated with your purchase so I can locate your account and process the necessary refunds?
Once I have this information, I’ll be able to review your charges, cancel any active membership, and ensure no further payments are taken.
Best regards,
Lndmark Support
Poor business practices
Poor business practices. I purchased a hair straightener that took a very, very long time to arrive. Not only that, it’s piece of junk AND I found I was later charged $29.99 per month in July and August. I did NOT agree to this charge. I will be filing grievances immediately unless I am refunded all my money.
August 10, 2025
Unprompted review
Reply from Lndmarkclub
Hi Kirsten,
I’m truly sorry for the frustration this has caused and the experience you’ve had with both your order and the membership charges. I’ve gone ahead and fully refunded your $29.99 membership charges for July and August, and your membership has been canceled, so you will not see any future charges.
Regarding the hair straightener, I’ve also processed a full refund for that purchase, and you may keep the item; no need to return it.
You should see all refunds reflected back to your original payment method within 3–5 business days, depending on your bank.
Again, I sincerely apologize for the inconvenience, and I appreciate you bringing this to our attention.
Best regards,
Lndmark Support
FRAUD!!
I ordered the hair trimmer weeks ago and still have not received the product, I even tryed tracking it and it says order can not be found.. Now I have a charge for 29.99 that I definitely did not authorize, I have wrote numerous emails and a response that I signed up for a free trial membership for 12 days and then get charged 29.99 a month. I did not sign up for a membership. This company is a fraud. I want a refund for this “membership” and the product for 14.99. I will dispute it with my bank. Erin.regina.iCloud.com, Order number 46417
August 7, 2025
Unprompted review
Reply from Lndmarkclub
Hi Erin,
I’m very sorry for the delay with your order and the frustration this situation has caused. I’ve gone ahead and fully refunded the $29.99 membership charge and canceled your membership so there will be no future charges.
I’ve also refunded the $14.99 you paid for the hair trimmer order (#46417), and you will not need to return anything should it arrive.
All refunds will go back to your original payment method, and you should see them reflected within 3–5 business days depending on your bank.
Again, I sincerely apologize for the inconvenience, and I appreciate you reaching out so we could make this right.
Best regards,
Lndmark Support
I received the cheese grater I ordered…
I received the cheese grater I ordered which did not work as it should have as the cheese kept clumping up in the grater. That was very disappointing... And then I was billed $29.99 four more times for a membership I never wanted. SCAMMERS. I will try to find my order number and pursue a refund of just under $180.00. A horrible rip-off to say the least !!!
May 21, 2025
Unprompted review
Reply from Lndmarkclub
Hi Antoinette,
I’m truly sorry for both the disappointing experience with your cheese grater and the unexpected membership charges. I’ve gone ahead and fully refunded all four $29.99 membership charges and canceled your membership, so no further charges will occur.
I’ve also refunded the amount you paid for the cheese grater, and you can keep the item; no return is necessary.
All refunds will be issued back to your original payment method, and you should see them reflected in 3–5 business days, depending on your bank.
I sincerely apologize for the frustration this has caused and appreciate your giving us the opportunity to resolve it promptly.
Best regards,
Lndmark Support
FRAUD - charged for a membership I never authorized
I purchased a hair trimmer on July 25th, according to shipping information it should have been shipped within 1 to 2 business days. It has been 8 days now and the item still has not been shipped.
This afternoon I received notification from my bank of a $29.99 charge from the company that I did not authorize at any time. I will be filing a fraud dispute against the company unless it is fully refunded and please cancel my order as it hasn't been shipped yet. My order was placed through my email: rosecain@gmail Phone contact: 9704024953
August 6, 2025
Unprompted review
Reply from Lndmarkclub
Hi Rose,
Thanks for reaching out, and I’m so sorry for both the delay and the unexpected charge you experienced.
I’ve gone ahead and fully refunded the $29.99 membership charge and canceled your Lndmark Rewards membership; you won’t be billed again moving forward.
Additionally, since your order has not yet shipped, I’ve also canceled the order in full and issued a complete refund for your original purchase.
Please allow 3–5 business days for the refunds to reflect back on your account, depending on your bank.
We completely understand your frustration and sincerely apologize for the inconvenience.
Best regards,
Lndmark Support
I am not sure what this is
I am not sure what this is? But they have unsuccessfully tried to charge my card. Lucky it was turned off? What is this company
August 5, 2025
Unprompted review
Reply from Lndmarkclub
Hi Christina,
Thanks for reaching out! We’re Lndmark Club — an exclusive membership that gives access to all products at wholesale pricing, plus over 1 million+ ways to eat, play, shop, and travel through our Lndmark Rewards network.
It sounds like a membership may have been started under your email, but no successful charges have gone through. Just to be sure, I’d be happy to check and cancel anything pending. Could you please reply with the email address used at checkout or any related order information?
Once I have that, I’ll make sure everything is cleared up right away.
Best regards,
Lndmark Support
My experience with this company has…
My experience with this company has been horriable. This is fraud and scam. I placed an order and Never recived it. Then today I was charged 29.99 for something I DID NOT authorize. My order never came. My order number is 46836. I will be filing a report for this issue. Do not buy here they are a scam
August 4, 2025
Unprompted review
Reply from Lndmarkclub
Hi Kimberly,
I’m truly sorry for the frustrating experience you’ve had. I’ve gone ahead and fully refunded both your original order (#46836) and the $29.99 membership charge. You won’t see any further charges from us going forward.
We completely understand your disappointment, especially since your order never arrived. The $29.99 charge came from the Lndmark Rewards membership, which starts after a 12-day free trial and includes exclusive access to wholesale pricing and over 1 million+ ways to eat, play, shop, and travel. That said, I’ve cancelled your membership immediately and processed a full refund.
You’ll receive confirmation emails for both refunds shortly. If there’s anything else I can assist with, just let me know.
Best regards,
Lndmark Support
Negative stats for this scam company
Negative stars for this scam company. I never received the item that I ordered and now I am being charged for a scam membership! I need a refund for all charges.
*ORDER #46158
July 17, 2025
Unprompted review
Reply from Lndmarkclub
Hi Rene,
I'm so sorry to hear about your experience. I completely understand how frustrating that must be. I’d be more than happy to help make things right, but I wasn’t able to locate your order with the information provided.
When you get a moment, could you please reply with either your order number, the full name used at checkout, or the email address you used to place your order? As soon as I have that, I’ll look into your order right away and take care of any necessary refunds and cancellations.
Looking forward to resolving this for you.
Best regards,
Lndmark Support
Back to let everyone know that even…
Back to let everyone know that even after being charged three times and multiple 29.99 charges for a subscription I didn't sign up for, I've also still not received my products.
August 4, 2025
Unprompted review
Reply from Lndmarkclub
Hi Lindsey,
Thanks for following up, and I’m truly sorry you still haven’t received your products. That’s absolutely not the experience we want anyone to have.
I’ve just issued a full refund for your original order, so you’re not left waiting any longer. You’ll receive a confirmation email shortly, and there’s no need to return anything if it does eventually arrive.
If there’s anything else I can help with, just let me know. I’m here to make things right.
Best regards,
Lndmark Support
I had an unauthorized charge for 29.99…
I had an unauthorized charge for 29.99 after paying already and still haven’t received my order. Please issue a full refund and after reading reviews I guess it’s a recurring charge that everyone doesn’t authorize, cancel whatever subscription I never authorized to or I will contact my bank. The email I placed my order with is austenclayp617 @icloud.com and phone number 9413104004
August 2, 2025
Unprompted review
Reply from Lndmarkclub
Hi Tyla,
I’m so sorry for the trouble. I completely understand how upsetting this must be. I’ve gone ahead and fully refunded both your original order and the $29.99 membership charge. I’ve also cancelled the membership linked to your account, so you won’t see any further charges going forward.
You’ll receive confirmation emails for both refunds shortly. If your package does happen to arrive, there’s no need to return it.
If there’s anything else I can help with, just let me know. I’m here to help make this right.
Best regards,
Lndmark Support
Unauthorized monthly charges
The item I ordered, a rotary cheese grater, was nothing like it was pictured or described. Now I'm finding monthly charges on my bank statements from this company.
August 3, 2025
Unprompted review
Reply from Lndmarkclub
Hi Dawn,
I’m so sorry to hear about your experience with the cheese grater, and I completely understand your concern about the charges.
It looks like your order included enrollment in our Lndmark Rewards membership, which starts with a 12-day free trial and then renews at $29.99/month. This is what those monthly charges are for. The membership gives access to wholesale pricing on all products plus exclusive discounts at over a million places to eat, play, shop, and travel. That said, I understand if it wasn’t what you intended to sign up for.
I’ve gone ahead and canceled your membership and issued a full refund of the $29.99 charge(s) to your original payment method. You’ll receive a confirmation shortly, and you won’t see any further charges from us.
Again, I sincerely apologize for the confusion and inconvenience this has caused.
Best regards,
Lndmark Support
Fraudulent Reoccurring Charges
I ordered an item on 7/19/25 from this business with the Order #46423. On 7/31/25, I received an additional charge that I did not approve of for $29.99. I have already reached out to my banking institution regarding this fraudulent charge. Additionally, I do not approve of any further charges to my account.
Please rectify this matter as soon as possible. I have emailed customer service with no response.
July 31, 2025
Unprompted review
Reply from Lndmarkclub
Hi Elaina,
I’m very sorry for the frustration and for not getting a timely response earlier.
The $29.99 charge on 7/31 was for the Lndmark Rewards membership, which begins with a 12-day free trial when an order is placed. It then renews monthly unless canceled. That said, since you did not intend to enroll and have already contacted your bank, I’ve taken immediate action on your behalf.
Your membership has been canceled effective today, and I’ve issued a full refund of the $29.99 to your original payment method. You’ll receive a confirmation shortly, and no further charges will occur.
I truly apologize again for the trouble, and I appreciate your patience while we resolved this.
Best regards,
Lndmark Support
Don’t do business with them.
I made a purchase for a the rotary cheese grater vegetable slicer for $19.98 (Order #45971) on July 15th and have not received any shipping information even though the site said order processing is 1-2 days. I also was just recently charged $29.99 for their membership that I did not sign up for. This site is definitely a scam and I have try messaging them through their site and have had no response.
July 15, 2025
Unprompted review
Reply from Lndmarkclub
Hi Carl,
I’m really sorry for the delay and for the frustration this has caused. I completely understand how this feels.
Your order (#45971) was placed on July 15th, and I apologize that you haven’t received any shipping updates yet. That’s absolutely not the experience we want you to have. Given the delay and your disappointment, I’ve gone ahead and issued a full refund for your original order.
Regarding the $29.99 charge: this is for the Lndmark Rewards membership, which starts with a 12-day free trial at checkout and renews monthly. Since you didn’t intend to sign up, I’ve also canceled your membership and refunded the $29.99 to your original payment method. You’ll receive confirmation emails shortly, and no further charges will occur.
I truly apologize again, Carl. Everything has been fully refunded, and we’ll make sure this doesn’t happen again.
Best regards,
Lndmark Support
Order #37207
Order #37207 I did not consent with you taking money away from me after purchasing a hair product. I did not consent to $29.99. I need a refund for May, June, July and August.
July 31, 2025
Unprompted review
Reply from Lndmarkclub
Hi Rebecca,
Thank you for reaching out. I’ve checked your account, and I can confirm that your Lndmark Rewards membership has already been canceled and that full refunds were issued for both your original order and the $29.99 membership charge.
You won’t see any further charges from us moving forward, and everything has been fully resolved on our end.
If there’s anything else you need or if you have further questions, feel free to reply to this email. I’m here to help.
Best regards,
Lndmark Support
Lndmarkclub never ship product + unauthorized charge
Never receive the hair trimmer I ordered (Order #45776), no tracking info, no reply to customer support email, no one picking up calls. And now charging a $29.99 "subscription fee" that I never sign up for...
Please refund my order + the $29.99 charged + cancel future subscription, thanks!
July 29, 2025
Unprompted review
Reply from Lndmarkclub
Hi Shukhan,
I’m truly sorry for the lack of response and the frustration caused; we completely understand your concern.
I've reviewed your order (#45776), and since you haven’t received the hair trimmer or any tracking updates, I’ve gone ahead and issued a full refund for your original order, no return necessary.
Regarding the $29.99 charge: that was for the Lndmark Rewards membership, which starts with a 12-day free trial included at checkout. Since you didn’t intend to sign up, I’ve also canceled your membership and refunded the $29.99 to your original payment method. You’ll get confirmation emails shortly, and there will be no further charges from us.
Again, I sincerely apologize for the trouble, and I appreciate your patience while we make this right.
Best regards,
Lndmark Support
I ordered from them over a month ago
I ordered from them, 1 item, over a month ago. I still have yet to recieve and shipping confirmation and I too had an attempted charge for a membership i did not sign up for. Good thing i cancelled my card and got a new one or it would have been a reoccuring issue. I get the same copy paste responses and am no closer to recieving any useful information about my item being shipped at all. SCAM. Glad i only ordered 1 cheap item, so i am not out too much. Would give 0 star rating if I could.
June 25, 2025
Unprompted review
Reply from Lndmarkclub
Hi Julie,
I’m so sorry to hear about the frustration and lack of communication surrounding your order. That’s definitely not the experience we aim to provide. I completely understand how disappointing this has been, especially given the delay and unexpected membership charge.
To make things right, I’d like to personally look into your order and get this resolved for you as soon as possible. Could you please reply with your full name, email address used at checkout, and your order number? Once I have that, I can take immediate action.
Looking forward to getting this sorted quickly for you.
Best regards,
Lndmark Support
I don’t remember ordering anything from…
I don’t remember ordering anything from you but must have in November 2024. I definitely did not consent to any of the 29.99 charges that have been applied to my account since December 2024 and shame on me for not seeing them sooner. I would like all those charges reimbursed
November 8, 2024
Unprompted review
Reply from Lndmarkclub
Hi Carolyn,
Thanks for reaching out, and I totally understand your concern. I’ve gone ahead and cancelled your membership, so there won’t be any further charges moving forward.
I’ve also issued a full refund for $29.99 charges that were applied. You’ll receive a confirmation email shortly, and the funds should reflect back to your original payment method within 3–5 business days, depending on your bank.
If there’s anything else I can do to help or clarify, just let me know. I’m here for you.
Best regards,
Lena
Lndmark Support
I need a refund as soon as possible
I need a refund as soon as possible. I haven't received my package, nor have you responded to any of my calls or emails, and no tracking number. This is my order number #45962. Thank you for your time, hopefully you can get your website together.
July 15, 2025
Unprompted review
Reply from Lndmarkclub
Hi Dyan,
I'm so sorry to hear that you haven’t received your order and that no one got back to you sooner, that’s absolutely not the experience we want for you.
I’ve just gone ahead and fully refunded your order #45962. You’ll see the $27.92 returned to your original payment method within 3–5 business days, depending on your bank.
If there's anything else I can help with, please don’t hesitate to reply here. Again, I sincerely apologize for the delay and lack of communication, we're actively working on improving this.
Best regards,
Lndmark Support
I never got a tracking number for my…
I never got a tracking number for my item i ordered like 2 weeks ago. mind you I paid extra for priority processing and was supposed to have insured expedited shipping. It also just tried to charge me 29.99 today for a subscription I didn’t sign up for which judging by all the other review is clearly a reoccurring problem. They need to fix this. Thankfully I keep my card locked to prevent things like this from taking money I didn’t sign up to pay.
July 26, 2025
Unprompted review
Reply from Lndmarkclub
Hi Alexis,
Thanks for reaching out, and I sincerely apologize for the delay and any frustration this has caused.
I’ve gone ahead and issued a full refund for your order, including the charges for priority processing and shipping protection. Since your order was still marked as unfulfilled, you won’t be receiving any charges moving forward, and nothing else will ship.
I’ve also fully canceled the membership linked to your email, so there won’t be any future attempts to charge you the $29.99 subscription fee. No further action is needed on your end.
We’re truly sorry again for the experience, and appreciate you giving us the chance to make it right.
Best regards,
Lndmark Support
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