If I could give negative stars I would. I purchased a knife set and almost three months later have not received a shipping confirmation or refund as promised. Also when you order they sign you up for... See more
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Lndmark is a SCAM! I ordered a Hair Trimmer through Facebook or Instagram. I oder from this scam company in July 28th, it's now November! when i clicked to try to track my oder it says Expired.... See more
Company replied
This place so far has been a scam. Placed an order via Instagram weeks ago, paid extra for expedited shipping. Item never arrived, reached out to customer service and keep getting very obtuse excuse... See more
Company replied
I ordered some acrylic markers on November the 22nd. I paid for priority handling and emailed customer service to see if I could get an update. I haven’t heard back and after reading the other recent... See more
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1.1
Bad
488 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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!!!SCAM ALERT!!
!!!SCAM ALERT!!! DO NOT ORDER FROM THIS COMPANY!!
I ordered a split end trimmer on 10/22 (ORDER#60055) The trimmer is priced at $14.99, but was charged $22.93. I received 1 email to confirm my order, but not a word since! Now only 8 days later, my card has been charged for another $29.99!! I AM FURIOUS to say the least! I've emailed support requesting a full refund immediately for the total of $52.92 with no response! This company is trash!
October 30, 2025
Unprompted review
Reply from Lndmarkclub
Hi Brittany,
I completely understand your frustration and I’m so sorry for the experience you’ve had. I’ve looked into your order (#60055), and here’s what I found:
The $22.93 charge includes your split end trimmer ($14.99) along with shipping protection and priority processing ($7.94 total), which ensures expedited handling, insurance, and priority support for your order. There are no additional $29.99 membership charges on your account.
That said, I’ve gone ahead and issued a full refund of $22.93 for your order, and you’ll see the amount returned to your original payment method within 3–5 business days.
Again, I’m truly sorry for the frustration this caused. You won’t be charged anything further from us.
Best regards,
Lena
Lndmark Support
Placed an order on October 1st and no…
Placed an order on October 1st and no shipment by October 15. I sent an email and someone named "Lena" did get back to me and has been in communication with me. However I believe this to be a scam because "Lena" keeps telling me "the shipment is in the process". 2 weeks after the first email there was still no shipment and was told the same thing: "its in the process" and then asked to wait 2 more weeks.
I asked why I should wait the 2 weeks instead of get my refund and was given a reason and just had a copy and paste message from "Lena".
I said I would be willing to wait if I get the product but again, WHY should I wait? And I was again given the copy and paste message.
Save yourself the hassle and AVOID Lndmark
October 1, 2025
Unprompted review
Reply from Lndmarkclub
Hi Grizzly,
I’m really sorry for the delay and the frustration this has caused. That’s absolutely understandable. I’d love to look into this right away and make sure you’re either fully refunded or your order gets to you as quickly as possible.
Could you please share the following details so I can locate your order?
• Email address associated with your purchase
• Order number
Once I have that information, I’ll review the shipment status immediately and help you resolve this, whether that’s by expediting your order or issuing a refund if you prefer not to wait any longer.
Best regards,
Lndmark Support
This company has been charging my…
This company has been charging my husband's account since July 2025 for a product that we've never received, Order #46508 (for a total of 3 months).
The cost initially started at $19.99 and has increased over the course of the months to $29.99 for "products" we've never received.
The charge is disguised as a "membership," and we ordered a leaf blower - a product that never arrived. The leaf blower has been in shipping transit since July 2025 and is showing as" On its way Sep 10."
This company needs to be shut down immediately for scamming customers. We have submitted complaints to the Better Business Bureau and the office of Consumer Affairs.
July 19, 2025
Unprompted review
Reply from Lndmarkclub
Hi Digna,
I completely understand your frustration, and I sincerely apologize for the confusion and inconvenience this has caused. I’ve checked your order, and according to the tracking details, your leaf blower was successfully delivered on September 20th, 2025.
Regarding the recurring charges, those are tied to the Lndmark Rewards membership that began with your original purchase. The membership provides access to wholesale pricing on all products plus exclusive discounts on over 1 million ways to eat, play, shop, and travel. It starts with a 12-day free trial and renews monthly at $29.99 unless canceled.
That said, I understand you did not intend to keep the membership. I’ve gone ahead and canceled it, effective immediately, so there will be no further charges. I’ve also refunded all membership charges since July, and the refund should appear back to your husband’s original payment method within 3–5 business days.
You’re all set, no more billing will occur moving forward.
Best regards,
Lena
Lndmark Support
If I could leave zero stars I would
If I could leave zero stars I would. Avoid this company at all costs. Ordered the cheese grater, then less than 2 weeks later I get charged $29.99, which was not the price of the cheese grater. After multiple messages sent to them I am told when you order from them you get a 12 day trial of their membership and then charged $29.99 a month after the 12 days. Say what?!? I never agreed to any membership. The person who replied to my message told me 3 separate times that this membership allows you access to their ‘wholesale’ prices. I have demanded several times I wanted my membership cancelled, my $29.99 membership fee refunded and also a refund for the stupid cheese grater that hasn’t even shipped yet. Only response I’ve gotten is they have cancelled the membership so no more fees will be taken but never acknowledged my request for the refunds. I will be filing charges for the money owed me.
This is a scam at its finest! Stay clear!
October 28, 2025
Unprompted review
Reply from Lndmarkclub
Hi Michelle,
I’m so sorry to hear about your experience, that definitely shouldn’t have happened. I’ve gone ahead and reviewed your message, and I’d be happy to take care of this for you right away.
To locate your account and issue the full refunds you requested (for both the $29.99 membership charge and the cheese grater order), could you please provide the following details?
• Full name used on the order
• Email address associated with your purchase
• Order number (if available)
Once I have that information, I’ll process your refunds immediately and confirm everything has been resolved.
Best regards,
Lena
Lndmark Support
I placed an order since 9/19/25 and up…
I placed an order since 9/19/25 and up to this moment I haven't received my package. I called nd left message. They my money this is fraud, scammer
September 19, 2025
Unprompted review
Reply from Lndmarkclub
Hi Velma,
I’m so sorry to hear about your experience. I completely understand how frustrating it is to wait this long without receiving your order. I’ve gone ahead and fully refunded your purchase to make this right immediately. You won’t need to return anything should it eventually arrive.
Please allow 3–5 business days for the refund to appear on your original payment method.
Again, I truly apologize for the inconvenience and appreciate your patience while we worked to resolve this for you.
Best regards,
Lndmark Support
Placed order for handheld blower…
Placed order for handheld blower through a facebook ad. Had unchecked the selections for expedited order and shipping insurance. When I placed order the two selections were automaticly rechecked and I was charged for them also. Reached out to customer service and was assured with a quick respone they would look into my order and send me shipping info. That was five days ago and no response since. Company is registered to a local residential address at 1621 Lois Dr, Shoreview MN 55126. Just under 4 miles away so I will be visiting them.
October 23, 2025
Unprompted review
Reply from Lndmarkclub
Hi John,
I’m really sorry for the trouble you’ve experienced, that’s definitely not the experience we want for our customers. I’ve gone ahead and fully refunded your original order right away, so you won’t have to wait any longer for a resolution.
Please allow 3–5 business days for the refund to appear back on your original payment method.
As for the shipping protection and expedited processing charges, those are automatically applied at checkout to cover insured delivery and priority handling, but since your order has now been refunded, those have also been included in the full reimbursement.
I truly apologize again for the inconvenience, and thank you for your patience while we get this resolved for you.
Best regards,
Lndmark Support
Order #59168
Update: they really did refund me. Strange and greasy thing here….it seems they are betting on a % that will never notice the charge? But…as scams go this one did indeed refund my money.
Order #59168
I worry this is a scam. I did not sign up for a subscription service and received a 29.99 charge in addition to the product I tried to order, which has yet to arrive. Please cancel my membership and refund the $29.99. I doubt I’ll ever get the cheese grater either. Disappointed.
October 14, 2025
Unprompted review
Reply from Lndmarkclub
Hi Daniel,
I completely understand your concern, and I’m really sorry for the experience you’ve had. I’ve gone ahead and cancelled your membership and processed a full refund for the $29.99 charge. You won’t be billed again moving forward.
Regarding your cheese grater order (#59168), I’ve also issued a full refund for that purchase since it hasn’t arrived yet, no need to return anything if it does eventually show up.
You’ll see both refunds reflected on your original payment method within a few business days depending on your bank. Again, I truly apologize for the inconvenience and disappointment this caused.
Best regards,
Lndmark Support
FLAT OUT SCAMMERS!!!
I placed order on 9/22/25 order #57473 $27.97 for pen set never received and have another charge for $29.99 on 10/10/25 not authorized. Tried to contact them recording hangs up on you. I want both these charges reversed but can’t get ahold of company!!! FLAT OUT SCAM!!!
September 22, 2025
Unprompted review
Reply from Lndmarkclub
Hi Lana,
I’m so sorry for the frustration this has caused. I completely understand how upsetting this must be. I’ve gone ahead and cancelled your membership and processed full refunds for both charges: the $27.97 order for the pen set and the $29.99 membership fee. You won’t be billed again moving forward.
You don’t need to return anything if the package eventually arrives. Refunds typically appear back on your original payment method within 3–5 business days, depending on your bank.
Again, I sincerely apologize for the trouble, this has been fully taken care of for you.
Best regards,
Lndmark Support
Membership Charged without SAY!!!!!!
I ordered in September and never received my order and have been charged two more
Times for a membership I DID NOT sign up for!
October 27, 2025
Unprompted review
Reply from Lndmarkclub
Hi Jessie,
I’m so sorry for the frustration this has caused. I completely understand how upsetting that must feel. I’ve gone ahead and fully refunded both of the $29.99 membership charges, as well as your original order, since you never received it. You won’t be billed again moving forward.
Please allow 3–5 business days for the refunds to appear back to your original payment method.
Again, I sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
Best regards,
Lndmark Support
Order never received, keep charging me for an unauthorized membership
Ordered from social media. Never received prospect. Signed me up for a membership I didn’t approve and keep trying to charge me . Apple Cash has kept me account from being charge thankfully. Apple transaction 813B3FC67381
I want a refund for my purchase I never received and my membership cancelled as well as charges to stop. Can’t get it ouch with anyone to help me.
August 19, 2025
Unprompted review
Reply from Lndmarkclub
Hi Amber,
I’m so sorry for the trouble. I completely understand how frustrating this must be. I’ve gone ahead and cancelled your membership and processed a full refund for both your order and any related membership charges. You won’t be billed again moving forward.
You don’t need to take any further action on your end. If you see any pending authorizations, those should clear automatically within a few business days, depending on your payment provider.
Again, I sincerely apologize for the experience you had, this isn’t what we want for our customers.
Best regards,
Lndmark Support
If I could give them less than one star…
If I could give them less than one star I would. I bought a cheese grater in May, paid for expedited shipping never received my grater. Contacted them and they gave me the runaround. Wanted to offer me a percentage back gave me a tracking number that when I tried to use it, I had to pay for the service which I didn’t do. They’ve been running me around for months then come to find out I’m in a subscription service that I didn’t sign up for at 29.99 a month. Stay far away from this company.
October 21, 2025
Unprompted review
Reply from Lndmarkclub
Hi Alisa,
I’m so sorry for the experience you’ve had, that’s definitely not the kind of service we want to deliver. I’d love to get this resolved right away for you. Could you please reply with your full name, email address used at checkout, or your order number? Once I have that, I can locate your order, cancel any active membership, and make sure any necessary refunds are issued promptly.
Thank you for your patience, and I’ll take care of this as soon as I have your details.
Best regards,
Lndmark Support
Lndmark is a SCAM
Lndmark is a SCAM! I ordered a Hair Trimmer through Facebook. The emailed customer service is quick to respond with no real updates other than saying more time is needed in order to provide the tracking number.
The Customer Service lady named Lena said “ when you place an order with us, it automatically starts a 12-day free trial of the Lndmark Rewards VIP Membership. After the trial, the membership transitions into a monthly $29.99 USD subscription unless canceled.”
I immediately requested this membership be cancelled. Lena responded asking for order number and then no response/action on cancelling this membership!! Then Lndmark attempted to charge me 2-more times after I requested this cancellation! Lndmark is a SCAM!!!!
UPDATE- I received a response for membership cancellation and refund on one of the double charges of $29.99; waiting for them to process to verify if it’s legit and waiting for refund on second charge of $29.99. Nothing mentioned about the actual order being processed or shipped…
I replied to your website contact information…
FAKE COMPANY!! Still not received order!! Fake company!! SCAM! SCAM!!
October 7, 2025
Unprompted review
Reply from Lndmarkclub
Hi Heather,
I’m truly sorry for all the frustration this has caused. I completely understand why you’d feel this way. I want to get this sorted out for you right away. Could you please reply with your full name, the email address used at checkout, or your order number? Once I have that information, I can review the status of your original Hair Trimmer order.
Thank you for giving us the opportunity to make this right. I’ll personally ensure this is resolved as soon as I have your details.
Best regards,
Lndmark Support
They are SCAMMERS!!! Nothing ships & when you finally make contact, they try to say that your pay't was for some kind of "club membership" which is total B.S.!!!
They are SCAMMERS! Nothing
October 1, 2025
Unprompted review
Reply from Lndmarkclub
Hi Teresa,
I’m truly sorry for the frustration and confusion. I completely understand how upsetting this experience has been. I’ve gone ahead and fully canceled your membership, so no further charges will occur, and I’ve processed a full refund for your recent charge right away.
You’ll see the refund reflected back to your original payment method within 3–5 business days, depending on your bank.
Again, I sincerely apologize for the inconvenience and appreciate you allowing us the chance to make this right.
Best regards,
Lndmark Support
I have left two voicemails and have…
I have left two voicemails and have received no reply. I have two charges for $29.99 over two months and I have no idea what they are for.
October 20, 2025
Unprompted review
Reply from Lndmarkclub
Hi David,
I’m so sorry you haven’t been able to reach us. I completely understand how concerning unexpected charges can be. I’ve gone ahead and fully canceled your membership, so no further charges will occur, and I’ve processed full refunds for both $29.99 charges right away.
You’ll see both refunds reflected back to your original payment method within 3–5 business days, depending on your bank’s processing times.
Again, I truly apologize for the inconvenience and lack of communication. Thank you for your patience while we got this resolved for you.
Best regards,
Lndmark Support
Cancel My Membership!!!!!!!!
I ordered an item in September, and it never arrived. I also just realized it's been taking $30 from my account each month for a subscription I never agreed to! THIS IS A SCAM!!!!!!!! I would like a refund from all of my "purchases." (Order #54004)
October 18, 2025
Unprompted review
Reply from Lndmarkclub
Hi Michael,
I completely understand how frustrating this must be, and I sincerely apologize for the trouble. I’ve gone ahead and fully canceled your membership so no further charges will occur. I’ve also processed a full refund for your recent $29.99 membership charge and for your original order #54004 since it never arrived.
You’ll see both refunds reflected back to your original payment method within 3–5 business days, depending on your bank.
Again, I’m truly sorry for the inconvenience you’ve experienced, and I appreciate you giving us the chance to make things right.
Best regards,
Lndmark Support
I need my refund back
I need my refund back! I was charge twice and it’s been over 2 months now that I have not receive anything!! Give me my refund back!!! Scam!
September 17, 2025
Unprompted review
Reply from Lndmarkclub
Hi Julie,
I’m really sorry for the delay and the frustration this has caused. I completely understand your concern. I’ve just gone ahead and fully canceled your membership, so no further charges will occur, and I’ve processed full refunds for both charges you mentioned.
You’ll see the refunds reflected back to your original payment method within 3–5 business days, depending on your bank.
Again, I truly apologize for the inconvenience, and I appreciate your patience while we make this right.
Best regards,
Lndmark Support
This place so far has been a scam
This place so far has been a scam. Placed an order via Instagram weeks ago, paid extra for expedited shipping. Item never arrived, reached out to customer service and keep getting very obtuse excuses about transit issues, etc. Nevrr once have u been given a tracking number as it seems they have no clue where my order is. I’ve asked for a refund for couple weeks now, and all I keep getting in response is bs excuses. Avoid them, they are not honorable.
Order # is 55872
October 15, 2025
Unprompted review
Reply from Lndmarkclub
Hi Chr,
I’m truly sorry to hear about your experience. That’s absolutely not how we want anyone to feel when ordering with us. I completely understand your frustration and want to make this right for you right away.
To locate your order and process your refund, could you please reply with the following details?
• Full name used on the order
• Email address associated with the purchase
• Order number (if available)
Once I have that information, I’ll be able to immediately look into your order, issue a refund, and confirm it’s resolved for you.
Best regards,
Lndmark Support
If I could give negative stars I would
If I could give negative stars I would. They charged me for a membership I did not ask to become a member. I have emailed out my order and no response. Still haven't received my order. They are scammers do not order ANYTHING from them. You will have charges that you did not authorize. I have contacted my bank.
(Order #58913)
October 2, 2025
Unprompted review
Reply from Lndmarkclub
Hi Jamie,
I’m so sorry for the frustration and trouble this has caused. I completely understand how upsetting this must feel. I’ve gone ahead and fully canceled your membership, so no further charges will occur, and I’ve processed full refunds for both your $29.99 membership charge and your order #58913 since it hasn’t arrived.
You’ll see both refunds reflected back to your original payment method within 3–5 business days, depending on your bank’s processing times.
Again, I truly apologize for the inconvenience and appreciate you giving us the opportunity to make this right.
Best regards,
Lndmark Support
SCAM COMPANY
Terrible company. It's been over a month since I placed my order and I haven't so much as received a tracking number. Signed me up for a subscription that I did not agree to. Are refusing to give me a refund or cancel my membership. They keep saying to give them more time but I have asked repeatedly to cancel my order and subscription to no avail.
Order #54637
September 1, 2025
Unprompted review
Reply from Lndmarkclub
Hi Misti,
I’m truly sorry for all the frustration this has caused. I completely understand how upsetting it is to wait so long and feel unheard after multiple requests. I’ve taken care of this for you right away.
Your order #54637 has been fully refunded, and your Lndmark Rewards membership has been canceled permanently, so you won’t be billed again. You’ll see the refund reflected on your original payment method within 3–5 business days.
There’s no need to return anything if your package eventually arrives. Please keep it with our apologies.
Again, I’m very sorry for the delay and the inconvenience you’ve experienced. Thank you for your patience while we made this right.
Best regards,
Lndmark Support
SUPER HUGE SCAMMERS…
IF THERE WAS A MINUS STAR I WOULD HAVE CHOSEN THAT
THIS COMPANY SCAMMED ME OUT OF MONEY
I ORDERED SOME ERASEABLE PENS FOR MY DAUGHTERS BDAY AND ITS BEEN TWO MONTHS AND STILL NOTHING
THEY FINALLY OFFERED TO REFUND ME BUT NOT FOR THE WHOLE AMOUNT
THEY KEPT THE PRIORITY PROCESSING FEE AND SHIPPING PROTECTION FEE... FOR A PRODUCT I DID NOT EVEN GET
HUGE SCAM DONT BUY ANYTHING FROM THEM.
October 15, 2025
Unprompted review
Reply from Lndmarkclub
Hi Lorelei,
I’m so sorry for the frustration this has caused, waiting that long and not receiving your order is completely unacceptable, and you absolutely shouldn’t have been charged for any fees related to a product that never arrived.
I’ve gone ahead and issued a full refund for your entire order, including the priority processing and shipping protection fees, so you’ll receive 100% of your payment back. You’ll see the refund reflected on your original payment method within 3–5 business days.
There’s no need to return anything if the pens do eventually arrive. Please keep them with our apologies.
Again, I’m very sorry for the poor experience you’ve had, and I truly appreciate you bringing this to our attention so we could make it right.
Best regards,
Lndmark Support
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