If I could give negative stars I would. I purchased a knife set and almost three months later have not received a shipping confirmation or refund as promised. Also when you order they sign you up for... See more
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Review summary
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Reviews shaping this summary
Lndmark is a SCAM! I ordered a Hair Trimmer through Facebook or Instagram. I oder from this scam company in July 28th, it's now November! when i clicked to try to track my oder it says Expired.... See more
Company replied
This place so far has been a scam. Placed an order via Instagram weeks ago, paid extra for expedited shipping. Item never arrived, reached out to customer service and keep getting very obtuse excuse... See more
Company replied
I ordered some acrylic markers on November the 22nd. I paid for priority handling and emailed customer service to see if I could get an update. I haven’t heard back and after reading the other recent... See more
Company replied
1.1
Bad
488 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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This is fraud I never got anything from…
This is fraud I never got anything from them not even email with order it’s been since August I’m getting charged and I can’t even find order number 30 dollar charged twice in same month 15 dollars in August I want my money back this is ridiculous and you can’t even get in touch with anyone they are so conveniently busy with other customers so u have no choice but to leave voicemail it’s bull
August 17, 2025
Unprompted review
Reply from Lndmarkclub
Hi there,
I’m very sorry to hear about this experience and I completely understand your frustration. I want to take care of this for you right away. To locate your account and process the refund, could you please provide the full name and email address that may have been used when the charge occurred?
Once I have this information, I’ll immediately cancel the membership and refund all charges back to you.
I know this has been upsetting, and I’ll make sure this is resolved quickly once I can verify your account.
Best regards,
Lndmark Support
Wouldn’t bother with giving one star if…
Wouldn’t bother with giving one star if it were an option. I have been going back and forth for 5-6 months with claims they’ve canceled the membership (after never receiving my order) and they still continue to charge 30 bucks each month. At this point I don’t care about the order and more about a refund for every month I was charged. So if you’re looking to purchase anything from them, DONT DO IT. It is absolutely a scam.
September 30, 2025
Unprompted review
Reply from Lndmarkclub
Hi Lauren,
I’m very sorry for the ongoing frustration you’ve had, especially with being charged after you were told your membership was canceled. I’ve fully canceled your membership on my end to ensure no further billing will occur. I’ve also processed full refunds for all of the membership charges you’ve paid over the past several months.
You’ll see these refunds reflected back to your original payment method within 3–5 business days, depending on your bank.
Again, I sincerely apologize for the trouble you’ve experienced, but this has now been completely resolved, and you won’t see any additional charges moving forward.
Best regards,
Lndmark Support
Cheese grater defective membership scam
Ordered cheese grater and never worked. The handle would fall off. Tried to contact to return and no way to get in touch. Recording on phone number I called. They kept charging me a membership fee on my credit card. I was never aware of joining a club. This is a scam -do not order from this company
June 5, 2025
Unprompted review
Reply from Lndmarkclub
Hi Donna,
I’m very sorry to hear about the defective cheese grater you received and the unexpected membership charges. I’ve fully canceled your membership, so there will be no further billing, and I’ve processed a full refund for both the cheese grater order and all membership charges that were billed to your card.
You’ll see these refunds returned to your original payment method within 3–5 business days, depending on your bank.
I truly apologize for the trouble this has caused you, but everything has now been taken care of on our end, and you won’t see any additional charges moving forward.
Best regards,
Lndmark Support
DO NOT ORDER FROM
I have ordered the 5 in 1 cheese grater twice and have yet to get it and am being charged the 29.99 membership fee that I did not authorize. I would like my money back for this and wish I would have read more reviews before just ordering something without researching it! Order number 54405
September 30, 2025
Unprompted review
Reply from Lndmarkclub
Hi Justin,
I’m very sorry for the trouble you’ve had—both with not receiving your cheese grater orders and with the unauthorized membership charges. I’ve gone ahead and fully canceled your membership, so no further charges will occur. I’ve also processed a full refund for both of your grater orders and for the $29.99 membership fees that were billed.
You’ll see these refunds reflected back to your original payment method within 3–5 business days, depending on your bank.
Again, I truly apologize for the frustration this caused, but everything has now been resolved, and you will not see any future charges.
Best regards,
Lndmark Support
I have had the exact same thing happen…
I have had the exact same thing happen to me behind these erasable BOGO PENS. Lena the customer service rep replies that it’s in the process of being shipped and offers a 20 dollar discount off the next purchase there will be no next purchase you all a fraudulent and I think at this point need to be shut down
August 24, 2025
Unprompted review
Reply from Lndmarkclub
Hi Kristina,
I want to sincerely apologize for your experience and the frustration this has caused. I’ve gone ahead and canceled your membership, so there will be no future charges, and I’ve also processed a full refund for your order of the erasable pens.
You’ll see this refund reflected back to your original payment method within 3–5 business days, depending on your bank.
I truly regret the inconvenience this has caused you, but everything has now been resolved on our end, and no further charges will occur.
Best regards,
Lndmark Support
Scammed out of my last dime and I'm at a loss
I have reached out many times since I placed my order in June for a hair tool and never recieved the item. Then I was unable to block the charges for the unwanted membership you scammed me for these past months. Everytkme I send an email I recieve back an auto generated reply that does nothing to confirm any action being taken to refund this money.
I'm now unable to send emails which tells me I have been blocked. Now I look on today and I was charged again. Thats four months of 29.99 along with the 14 dollar item I never recieved plus shipping cost.
At this point im desperately trying to get some resolution to this issue.
June 30, 2025
Unprompted review
Reply from Lndmarkclub
Hi Libby,
I want to sincerely apologize for the frustration and lack of resolution you’ve experienced—it’s absolutely understandable given the situation. I’ve gone ahead and fully canceled your membership, so no further charges will occur. I’ve also processed full refunds for both your original order that never arrived and for all four months of membership charges.
You’ll see these refunds back to your original payment method within 3–5 business days, depending on your bank.
Again, I’m very sorry for the trouble and for the difficulty you had reaching us. Everything has now been fully resolved on our end, and you will not see any future charges.
Best regards,
Lndmark Support
MY EMAIL TO Lndmark:
MY EMAIL TO Lndmark:
"I intended to email you this morning to request a status on a recent order for a food shredder. When I pulled up my email to search for lndmark I found that last November I had order a food shredder from you as well.
Last November I placed an order and the order was not fulfilled for over 2.5 months. I had sent you about 5 emails during that time requesting status and received no response. The food shredder did arrive and it was a complete knock off. Super cheap and didn’t even have the same design as what was advertised. There is no way any could ever sell what I was shipped. It was like the product was designed and built specifically for it to be a scam item.
I disputed the charges with my credit card company and during the process we found out that you had charged me an additional 3 times beyond the original purchase at $25 to $30 per additional charge.
At no time in the process of order these food shredder did I agree to be charged anything beyond the original purchase price of $19.98.
What is interesting…while dealing with this today I noticed that in your email below it states “thanks for becoming a member”. I did not agree to any membership. I have no idea what benefit being a part of your club would be. I bought your product online, was sent a completely different item, and then come to find out you have recurring charges. It appears you have enrolled me in some “club” to keep charging me. You provide no services or benefits with your “club”. You are a scam.
Unenroll me from whatever club you claim to have and do not charge me again. This communication is being sent to American Express fraud department, Facebook, and the Attorney General, and Trustpilot. I found Trustpilot by doing a search. What I found was a 1.2 star rating with 386 reviews of the exact same story I am dealing with.
Cancel whatever membership this is and refund me. Do not place additional charges on my card. Thank God for credit card services. You do know that track people down and hold them accountable for fraud and illegal web-based merchant activities correct?"
September 27, 2025
Unprompted review
Reply from Lndmarkclub
Hi Jesse,
I’m very sorry to hear about your experience with your past and recent orders—I completely understand your frustration and want to get this resolved for you.
To move forward and ensure your membership is canceled and the proper refunds are issued, I’ll need to locate your account in our system. Could you please reply with one of the following:
• Your full name used at checkout
• The email address used for your order
• Your order number (if available)
Once I have one of these details, I’ll take immediate action to cancel the membership and process the refunds you requested.
Best regards,
Lndmark Support
Product switch
I ordered a product from them. It took nearly two months to come in and then was not the product advertised. The product I received looked like something you would pick up at a flea market.
September 27, 2025
Unprompted review
Reply from Lndmarkclub
Hi Patricia,
I’m so sorry to hear that your order took so long to arrive and that the item you received wasn’t what you expected, that’s definitely not the experience we want for our customers.
To help me quickly resolve this for you, could you please provide either your full name, the email address used at checkout, or your order number? Once I have one of those details, I’ll be able to look up your order and make this right for you right away.
Best regards,
Lndmark Support
DO NOT ORDER FROM THIS COMPANY
Ordered an item in mid August still have not received the item. Almost got charged 29.99 twice for some bullshit membership I never wanted but luckily my bank has stopped the second charge since I have told them at least 7 times to cancel the membership. Told them I want a refund but of course I know I won’t get one.
August 12, 2025
Unprompted review
Reply from Lndmarkclub
Hi Jennifer,
I’m truly sorry for the trouble you’ve experienced, both with your missing order and with the unwanted membership charges. I’ve gone ahead and fully canceled your membership, so there will be no future billing. I’ve also processed a full refund for both your original order and the $29.99 membership charge.
You’ll see these funds returned to your original payment method within 3–5 business days, depending on your bank.
I apologize again for the frustration this caused, but everything has now been resolved, and you won’t see any further charges moving forward.
Best regards,
Lndmark Support
They’re charging 29,00dollars for…
They’re charging 29,00dollars for membership that i never authorize and I haven’t received my order
September 25, 2025
Unprompted review
Reply from Lndmarkclub
Hi Lourdes,
I’m so sorry for the trouble this has caused. I’ve fully canceled your membership, so you won’t see any more charges, and I also refunded the most recent $29.00 payment back to your card. You’ll see that refund reflected within 3–5 business days.
As for your order, I’ve also refunded you in full since it hasn’t been received. That refund will process back to your card in the same 3–5 business day timeframe.
You don’t need to take any further action—everything is all set on our end.
Again, I truly apologize for the inconvenience you’ve experienced.
Best regards,
Lndmark Support
TERRIBLE
This is so confusing. I had to SEARCH for what this is showing up on my bank statement. I ordered a cheese grater months ago and while I received it, I am now being charged every single month for a membership that I NEVER SIGNED UP FOR. I don’t even know how to cancel this crap!
September 24, 2025
Unprompted review
Reply from Lndmarkclub
Hi Kelsey,
I’m so sorry for the frustration this has caused. I went ahead and fully canceled your membership so you won’t see any future charges, and I also refunded the most recent $29.99 payment back to your card. You’ll see that refund reflected in your account within 3–5 business days.
You don’t need to take any further action—everything is all set on our end.
Again, I truly apologize for the confusion and inconvenience this caused.
Best regards,
Lndmark Support
⚠️ Beware of this company
⚠️ Beware of this company! I ordered erasable pens nearly three weeks ago and never received them. On top of that, I was charged an additional $29.99 that I did not authorize. This feels like a scam, and I doubt I’ll ever see my order or my money back. Save yourself the trouble and do not order from them. Order number 55064
September 11, 2025
Unprompted review
Reply from Lndmarkclub
Hi Jenny,
I’m so sorry for the experience you’ve had—we never want you to feel this way. I went ahead and issued a full refund for your order #55064, including the pens and the $29.99 membership charge. Your membership has also been fully canceled so you won’t see any further charges. Refunds typically take 3–5 business days to reflect back on your card.
You don’t need to return anything or take further action—everything has been handled on our end.
Again, I sincerely apologize for the trouble and confusion this caused.
Best regards,
Lndmark Support
These people are criminals
These people are criminals. They don't deliver your order and charge you for a membership that you have to search for since they don't tell you about that. Cleverly hidden in their "terms of service". I have now paid $50 for a $20 grater that I'm yet to receive. Buyer beware of this criminal enterprise. They keep saying they will fix it and refund within 3-5 business days. Well, here’s my order. #53995. Fix it, now.
September 18, 2025
Unprompted review
Reply from Lndmarkclub
Hi Rich,
I’m truly sorry to hear about your experience, and I completely understand your frustration. I went ahead and fully refunded your order #53995, along with your membership charge. You will see the funds returned to your account within 3–5 business days, depending on your bank.
You won’t be billed again going forward.
I deeply apologize for the inconvenience you’ve faced, and I appreciate you giving us the chance to make this right.
Best regards,
Lndmark Support
This website is a scam i ordered a blow…
This website is a scam i ordered a blow dryer which never came and every month they are charging me $29.99 i want them to refund
July 7, 2025
Unprompted review
Reply from Lndmarkclub
Hi Arshdeep,
I’m very sorry to hear about the frustration this has caused. I’ve gone ahead and canceled your membership, so no further charges will occur. I’ve also issued a full refund for the $29.99 monthly membership fees you’ve been billed. You’ll see these funds returned to your original payment method within 3–5 business days.
I regret the inconvenience this has caused and want to assure you this is now resolved.
Best regards,
Lndmark Support
HIGHWAY ROBBERY
I ordered a cheese grater last year and in November, but I never received it. I also was unaware that a trial membership was begun at that time. So, I have been being charged the $29.99 since December of 2024.
I want my money back from this failed organization which I truly believe to be a scam. Remember, I NEVER received my product and attempted to email and call numerous times.
This better be made right and refunded.
September 19, 2025
Unprompted review
Reply from Lndmarkclub
Hi Steve,
I want to sincerely apologize for the frustration this has caused you. I can see how disappointing it must be to not have received your order and then to be charged for a membership you weren’t aware of.
I’ve gone ahead and fully canceled your membership, so no further charges will occur. I’ve also issued a full refund for both the membership charges and your original order, since you never received your cheese grater. You’ll see these refunds reflected back to your original payment method within 3–5 business days.
Again, I’m truly sorry for the inconvenience and the difficulty in reaching us before. I’ve made sure this is resolved for you right away.
Best regards,
Lndmark Support
This is a total scam company
This is a total scam company. I contacted the Minnesota Attorney Generals office. THIS IS A SCAM COMPANY. I ordered # 21864 merchandise that came four months later and now on my business card I'm being billed $29.99 a month. I now have to pay the business card back out of my pocket.
September 19, 2025
Unprompted review
Reply from Lndmarkclub
Hi Robert,
I’m very sorry to hear about your experience and the frustration this has caused. I completely understand your concerns, and I want to make this right for you immediately.
I’ve fully canceled your membership, so there will be no further charges. I’ve also issued a complete refund for $29.99 monthly membership charges billed to your card. You’ll see these funds returned to your original payment method within 3–5 business days.
I truly regret the inconvenience and upset this has caused, and I appreciate you bringing it to our attention.
Best regards,
Lndmark Support
SCAM
SCAM
i once ordered a hair split end trimmer, it came. But they signed me up for their membership without me knowing and I am being charged 29.99$ per month SINCE MAY and that is total 150$. Their contact number doesn’t work. I need to cancel my membership and I WANT THAT REFUND, I WANT THE 150$ BACK
September 18, 2025
Unprompted review
Reply from Lndmarkclub
Hi Labannya,
I’m very sorry to hear about your experience and the charges you weren’t expecting. I completely understand how frustrating this must have been for you.
I’ve gone ahead and canceled your membership right away, so no further charges will occur. I’ve also issued a full refund of $150 to cover all membership charges since May. You’ll see the funds returned to your original payment method within 3–5 business days.
I truly regret the inconvenience and confusion this caused, and I’ve made sure this is fully resolved for you today.
Best regards,
Lndmark Support
This is a complete scam and I wish I…
This is a complete scam and I wish I would have read the reviews before falling for this. I have contacted customer support multiple times and have asked for a refund on my purchase that they refuse to give me. I was also charged a $29 membership fee that I never agreed to pay for! I will be calling my bank in the morning and reporting this as fraud. Unbelievable.
September 18, 2025
Unprompted review
Reply from Lndmarkclub
Hi Emilia,
I’m so sorry to hear about your experience and I completely understand your frustration. I’ve gone ahead and fully canceled your membership and refunded both your original order and the $29.99 membership charge right away—no further action is needed on your end.
You’ll see the refund reflected back to your account within 3–5 business days, depending on your bank.
Again, I truly apologize for any inconvenience this caused you, and I appreciate you giving us the chance to make this right.
Best regards,
Lndmark Support
Definately a scam
Definately a scam. They say the will process order in 2 days i ordered on September 11th. There phones are always busy so u cant talk to them and left voicemail, sent them multiple email from their site and direct email and nothing. You cant even track your order from their website.
Update:9/24/25
They just charged me 29.99 again on my card. this is a fraud. They give you the run around. How could i not have received a shipping update since the 11th.
I’m really sorry for the delay.
We completely understand your frustration, and we’re now reaching out to the carrier directly to help speed up the delivery process. As soon as we receive an update from them, we’ll get back to you right away with more information.
We truly appreciate your patience and will do our best to resolve this as quickly as possible.
Warm regards,
Lena
Customer Support Lndmark Club
September 10, 2025
Unprompted review
Reply from Lndmarkclub
Hi there,
I’m so sorry to hear about the trouble you’ve experienced. I want to get this resolved for you right away, but I’ll need a little more information to locate your order. Could you please reply with either your order number or the email address you used to place the order?
As soon as I have that, I’ll be able to pull up your details and update you on the status.
Best regards,
Lndmark Support
Do not order from this scam company
Do not order from this scam company. They enroll you in a club without your permission & bill you monthly. They also send you a cheaper grater & refuse to take it back or issue credit. My credit card charged them back.
September 15, 2025
Unprompted review
Reply from Lndmarkclub
Hello ML,
I’m truly sorry to hear about your experience. I’d like to look into this further and make things right for you. To proceed, could you please provide your full name, email address used at checkout, or your order number? This will help me quickly locate your account and assist with resolving the issue.
Best regards,
Lndmark Support
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