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Company details

  1. Transportation Service
  2. Logistics Service

Written by the company

Loadshift is Australia’s leading digital freight marketplace connecting shippers and carriers. With millions of km of freight moved and thousands of jobs, it helps businesses and individuals transport goods efficiently, safely, and cost-effectively.


Contact info

4.1

Great

TrustScore 4 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Unbelievable support

The booking experience and user friendly process made the whole experience easy and looking forward to using this service alot more. The online help and follow up with phone call was very unexpected and very appreciated. Kaia was exceptional at helping first time user.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication from Load shift and freighter

The complete process of quotation to pick up and delivery from Loadshift and freighter as well as constant communication with updates was excellent,by far best experience we have had with freight handlers

April 1, 2026
Unprompted review
Loadshift logo

Reply from Loadshift

We appreciate your feedback thanks for choosing Loadshift! Need anything else? Reach us anytime at support@loadshift.com.au
| 1300 562 374.

Rated 1 out of 5 stars

Terrible dodgy site...

Terrible dodgy site...

I signed up and posted an ad, an hour later my phone number is being bombarded with scam sms messages. They are clearly onselling personal data, wish I had never posted on their site. Do not use them, you have been warned.

April 7, 2026
Unprompted review
Loadshift logo

Reply from Loadshift

We’re sorry to hear about your experience and understand how frustrating this must be.

We've sent an RFI(Request for Information) to you so that we may be able to dig deeper regarding your concern. Kindly respond the RFI.

Hope to hear from you soon.

Rated 5 out of 5 stars

Hume Freight Great Job

Hume Freight were very quick to quote, they replied promptly to messaging and the goods were delivered undamaged & well within an acceptable time frame.

March 30, 2026
Unprompted review
Loadshift logo

Reply from Loadshift

Thanks for the great feedback and for choosing Loadshift! We’re here whenever you need us: support@loadshift.com.au
| 1300 562 374.

Rated 5 out of 5 stars

Kaleb was excellent to deal with and…

Kaleb was excellent to deal with and went out his way to pick up my gear. Highly recommend!

March 30, 2026
Unprompted review
Loadshift logo

Reply from Loadshift

Awesome to hear you had a great experience, thanks for choosing Loadshift! Need anything else? We’re just a call or email away: support@loadshift.com.au
| 1300 562 374.

Rated 5 out of 5 stars

Good experience good bloke knows his…

Good experience good bloke knows his stuff.
Happy to use again

March 23, 2026
Unprompted review
Loadshift logo

Reply from Loadshift

Thanks for your support and for choosing Loadshift. For any help, reach us at support@loadshift.com.au
or 1300 562 374.

Rated 5 out of 5 stars

First time user of Loadshift

First time user of Loadshift, and very happy with the outcome. It was a pretty straightforward process to arrange for our large timber dining table to be picked up in country Vic and delivered to us in Melbourne. Great communication throughout.

March 27, 2026
Unprompted review
Loadshift logo

Reply from Loadshift

We’re so glad you had a great experience, thanks for choosing Loadshift! If there’s anything else we can help with, feel free to reach us at support@loadshift.com.au
or 1300 562 374.

Rated 5 out of 5 stars

My experience was good with Anne she…

My experience was good with Anne she was always there to help me with everything when I needed help with something really really good person 🙏

March 24, 2026
Unprompted review
Loadshift logo

Reply from Loadshift

We’re glad you had a great experience. If you need anything else, you can reach us at support@loadshift.com.au
or 1300 562 374.

Rated 5 out of 5 stars

Affordable and efficient

They were very efficient, kept in touch with me throughout the whole process, affordable and friendly

March 6, 2026
Unprompted review
Loadshift logo

Reply from Loadshift

We really appreciate the amazing rating—thank you! 🙌 If there’s anything else you need, our team is ready to help at support@loadshift.com.au
or 1300 562 374.

Rated 5 out of 5 stars

Easy to book and great service offered.

Easy to book and great service offered.
Mik was exceptional and very accommodating... He did a great job.

March 7, 2026
Unprompted review
Loadshift logo

Reply from Loadshift

Thanks so much for the fantastic rating! Your feedback means a lot to us. If you need any assistance, don’t hesitate to reach out at support@loadshift.com.au
or 1300 562 374.

Rated 5 out of 5 stars

Loads from LOADSHIFT

Loadshift help me get LOADS of furniture, pallets, motorbikes & general freight. I've been using lost shift for quiet a few years & value their loads very much.
Thank You Loadshift
Chris BOWMAN

March 10, 2026
Unprompted review
Loadshift logo

Reply from Loadshift

We’re glad we could help and really appreciate your feedback and thank you for the great rating! . If you need anything else, feel free to contact our team at support@loadshift.com.au
or call 1300 562 374.

Rated 5 out of 5 stars

Great experience

Great experience! Made getting a heavy pallet picked up and delivered very easy. Worked out cheaper than manufacturers freight quote.

March 9, 2026
Unprompted review
Loadshift logo

Reply from Loadshift

Thank you so much for your fantastic rating! We truly appreciate you taking the time to share your feedback. If there’s ever anything else we can assist you with, please contact us at support@loadshift.com.au or speak to us through 1300 562 374.

Rated 5 out of 5 stars

Easy to deal with and timed well

Easy to deal with and timed well

March 4, 2026
Unprompted review
Loadshift logo

Reply from Loadshift

Thank you so much for your fantastic rating! We truly appreciate you taking the time to share your feedback. If there’s ever anything else we can assist you with, please contact us at support@loadshift.com.au or speak to us through 1300 562 374.

Rated 5 out of 5 stars

Best in the west

February 24, 2026
Unprompted review
Loadshift logo

Reply from Loadshift

Thank you so much for your fantastic rating! We truly appreciate you taking the time to share your feedback. If there’s ever anything else we can assist you with, please contact us at support@loadshift.com.au or speak to us through 1300 562 374.

Rated 1 out of 5 stars

Load shift are scammmers stay away

Drivers Stay away from
Loadshift they are scammers they are there only ther for the customers not drivers they are a pack of lying dogs if you get a lad called Conner he has a silver tongue and a proper bottom feeding parasite they they will dispute every load as if it hasn’t been done rite and will only pay less then half the amount let all the raj drivers gets scammed all painted with the same brush just dogs

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

No Screening Process of Shippers…

Philippines based call center with no screening process on which shippers can bid for jobs on this website, and the shipper is more important to them than the customer. Therefore you end up with the dodgiest shonky operators that will offer you a good price then either subrogate the work out or hit you with all sorts of extra fee's that loadshift will ultimately support in their small print.
Once you have accepted and paid the quote offered, the site marks it as a "deposit" on shipping, not a payment! Meaning it can be increased if your description isn't spot on as its not a payment!
You are left at the mercy of the shippers honesty & raj and if they want to charge more, they simply ask loadshift and they charge your card! Never again

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

Beware! Known scammers operating on this platform

Beware! This company allows scammers and will not protect you against theft. Loadshift allowed a truck driver to steal $3000 from me - he asked for a deposit, then didn't turn up to the job and stopped answering his phone. I am following up with the police and local court, but my money is still stolen. Loadshift have turned their backs on me, saying it was not their problem, and continue to allow this truck driver to operate on their platform, even though I've shown them evidence that he has stolen $3000 from me.

August 12, 2025
Unprompted review

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