Load Straps & Slings Ltd Reviews 74

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Just fitted them today, they are not used as conventional lorry straps, they are holding my shed down to stop it from blowing away on the east coast. Great quality

Rated 5 out of 5 stars

The quality and design of these low straps is brilliant, they are very strong, well designed lovely bright colours in good material, the customer service is absolutely impeccable because when my origi... See more

Company replied

Rated 5 out of 5 stars

These are absolutely brilliant, I have bought cheap ones from other companies and they have been rubbish, you get what you pay for. I will always buy more from you from now on. Packed very very well a... See more

Company replied

Rated 5 out of 5 stars

I've bought from this company twice. They have a great variety of strap ends to suit my needs and enough colours to choose from, to ensure mine are easily identified, or for strap limits to be colour... See more

Company replied

Company details

  1. Equipment Supplier
  2. Building Materials Supplier
  3. Construction Equipment Supplier
  4. Industrial Equipment Supplier
  5. Machinery Parts Manufacturer
  6. Material Handling Equipment Supplier

Written by the company

Load Straps & Slings are a UK-based company specialising in the manufacturing and supply of various material handling and load binding products including lifting slings, ratchet straps, heavy duty chain slings, swivel hooks, shackles, eye bolts and much more. The chances are that if you are in the market for load lifting, binding or security systems, then we have the ideal products for you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

74 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brilliant slings

Brilliant slings, bought for speed-lining treework. Excellent service and about half the price of the 'name' branded slings!

November 2, 2025
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi Steve,

Thank you for your great feedback! We’re really pleased to hear the slings are working well for your tree work and that you were happy with both our service and the value.

We appreciate your support and look forward to supplying you again soon.

Sales Team
Load Straps & Slings

Rated 5 out of 5 stars

speed of delivery

October 30, 2025
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi Ian,

Thank you for your 5 star review! We’re delighted that you were pleased with the speed of delivery.

We hope to see you shop with us again soon!

Sales Team
Load Straps & Slings

Rated 5 out of 5 stars

excellent quality straps from a company with glowing customer service 

The quality and design of these low straps is brilliant, they are very strong, well designed lovely bright colours in good material, the customer service is absolutely impeccable because when my original order had one strap missing they had a new ones served within 24 hours. I cannot rate these high enough the company agree the customer service is brilliant. The product is really really really excellent. I am very happy.

September 26, 2025
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Reply from Load Straps & Slings Ltd

Hi John,

Thank you so much for your wonderful review!

We’re thrilled to hear how pleased you are with both the quality of your straps and our customer service.

We always strive to deliver strong, reliable products and to resolve any issues as quickly as possible, so it’s fantastic to know you were happy with the experience.

We truly appreciate your kind words and support.

We hope to seeing you shop with us again soon!

Sales Team
Load Straps & Slings

Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect, needle these quickly to lift a 1200lb pumpkin and the came next day. Thank you

September 28, 2025
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi Adrian,

Thank you for your 5 star review! We’re delighted to hear your order arrived quickly and helped you get the job done, that sounds like quite the pumpkin!

We look forward to seeing you shop with us again soon!

Sales Team
Load Straps & Slings

Rated 5 out of 5 stars

Very efficient

Very efficient

September 21, 2025
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi Stephen,

Thank you for your 5 star review! We’re pleased to hear you found our service efficient

We hope to see you shop with us again soon!

Sales Team
Load Straps & Slings

Rated 5 out of 5 stars

arrived promptly

arrived promptly. Good quality

September 12, 2025
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi Eddie,

Thank you for the 5 star review! We appreciate your feedback!

It’s great to hear your order arrived quickly and you’re happy with the quality.

Sales Team
Load Straps & Slings

Rated 5 out of 5 stars

Good value and swift response and…

Good value and swift response and delivery

August 28, 2025
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi Dave,

Thank you for your review! We are delighted to hear you found our products good value and that your order was handled quickly.

Your feedback is greatly appreciated and we look forward to seeing you again soon.

Sales Team
Load Straps & Slings

Rated 5 out of 5 stars

Superb product exactly as described and…

Superb product exactly as described and delivered promptly to the correct address (not universal, given I live in the countryside) - well done.

August 26, 2025
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi Sue,

Thank you for your wonderful feedback! We are so pleased to hear you’re happy with the quality of our products and that delivery went smoothly to your location.

Your support means a lot to us, and we look forward to seeing you shop with us again in the future.

Sales Team
Load Straps & Slings

Rated 5 out of 5 stars

Order needed ASAP

I needed a harness for next day I was told I’d have it by 10am this had came and gone I did get it at 13.30 which was fine as it was for nightshift the lady on the phone was great helped me sort this out and dealt with my order fast and efficiently.

August 11, 2025
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Reply from Load Straps & Slings Ltd

Hi Damian,

Thank you so much for your lovely 5 star review and your kind words.

We are really happy to hear you enjoyed your shopping experience with us and you are pleased with the customer service you received.

Sales Team
Load Straps & Slings

Rated 5 out of 5 stars

Affordably priced, Excellent quality

I've bought from this company twice. They have a great variety of strap ends to suit my needs and enough colours to choose from, to ensure mine are easily identified, or for strap limits to be colour coded if I choose. Delivery took a couple of days, but as all are made to order, thats a quick turnaround

August 14, 2025
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Reply from Load Straps & Slings Ltd

Hi Julian,

Thank you so much for your 5 star review and continued support!

We are delighted to hear that our range of fittings and colours have been helpful in making your straps easy to identify.

As everything is made to order, we always aim to get orders out as quickly as possible, so it’s great to know you were happy with the turnaround.

We truly appreciate your repeat custom and look forward to seeing you shop with us again soon.

Sales Team
Load Straps & Slings

Rated 5 out of 5 stars
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi Trevor,

Thank you for your great 5 star review! We are so pleased you are happy with your order & our customer service.

We look forward to see you shop with us again soon!

Sales Team
Load Straps & Slings

Rated 5 out of 5 stars
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi Darran,

Thank you for your lovely 5 star review! We are so pleased you are happy with your order.

We look forward to see you shop with us again soon!

Sales Team
Load Straps & Slings

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery.

June 7, 2025
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi Soren,

Thank you so much for your 5 star review, we hope to see you shop with us again soon!

Sales Team
Load Straps & Slings

Rated 5 out of 5 stars

Quick delivery after ordering

Quick delivery after ordering

May 16, 2025
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi Martin,

Thank you for your 5 star review, we are so pleased you are happy with your order & speed of delivery.

We look forward to see you shop with us again soon!

Sales Team
Load Straps & Slings

Rated 1 out of 5 stars

Goods still not arrived …

Goods still not arrived despite paying for next day delivery. No tracking information provider meaning calls to your office are needed to chase delivery. Phones regularly go unanswered. If you are going to automate systems then at lest give your customer enough information that they can get answers on delays with tracking links

May 12, 2025
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi John,

We are very sorry about your recent shopping experience and completely understand your frustration regarding the delivery delay.

Your order left our warehouse as schedule on Monday on next-day delivery service. Unfortunately, the parcel has been held at the courier’s depot since then — an issue entirely out of our control, but one we’ve been actively chasing on your behalf.

To acknowledge the inconvenience caused, we refunded your next-day delivery charge in full and have offered you 15% off your next order.

We also appreciate your feedback on tracking and communication. We’re currently reviewing ways to improve visibility for our customers and reduce the need for follow-up calls, particularly during courier delays. While we aim to answer every call promptly, we acknowledge there were instances where we fell short of that, and we’re working to improve this.

You’ve had a successful order with us previously, and we truly value your custom. We hope to restore your confidence and remain available to assist however we can.

Sales Team
Load Straps & Slings

Rated 1 out of 5 stars

never use again

Took the order and end of the day rang to let us down on a 1.6 miliion contract.

And double checking to see if stock was available which was confirmed twice

will never use again very unprofesional

March 25, 2025
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi Alex,

We’re sorry to read your review, though we do feel it’s important to clarify the situation for accuracy.

Your order was placed with us in the afternoon, the day before your deadline for what you described as a £1.6 million contract.
Unfortunately the stock you required was not available for immediate dispatch — a situation we made you aware of as soon as possible.

You then requested that we open an already packed and processed order, prepared for another customer, in order to fulfil your urgent need. We must respectfully state that we would never compromise our integrity or the trust of our other customers by unpacking an already confirmed and prepared order. We treat all customers with fairness and ensure that all orders are fulfilled in the order they are placed.

While we understand the urgency of your project, if the contract was of such importance, we would have strongly advised placing the order well in advance to avoid this situation. We always strive to assist where we can, but we must also operate within our policies to maintain fairness and reliability for all our customers.

We are, of course, happy to discuss this further should you wish to reach out directly.

Management
Load Straps & Slings

Rated 5 out of 5 stars

Very good....

March 25, 2025
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi Steve,

Thank you so much for your 5 star review, we are so pleased you are happy with your order.

We look forward to see you shop with us again soon!

Sales Team
Load Straps & Slings

Rated 5 out of 5 stars

Very good supplier

Very good supplier. Good range of equipment at realistic prices

February 6, 2025
Load Straps & Slings Ltd logo

Reply from Load Straps & Slings Ltd

Hi William,

Thank you for your 5 star review! We are so pleased that you are happy with our range of products & prices.

We look forward to seeing you shop with us again soon!

Sales Team
Load Straps & Slings

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