LoanBuilder, A PayPal Service Reviews 5,348

Wouldn't even give them one star. First, went great..easy to set up 'account' submit everything they needed AND received an e-mail confirming. Heard nothing for a few days so went to my account summary..4/24. Saw that application is under review we will contact you...... Then, heard nothing, figured things were moving along and then, to see if there was any 'update' to the summary' logged in again on 4/28 and told there is currently NO LOAN APPLICATION FOR ... never received an e-mail from them asking for more info. if they needed it, nor ever told 'rejected'...NOTHING. The only way to contact them is while logged in via message so did that with exactly the info. noted above twice. It's now 4/29..have still nothing in summary other than they have no application currently and they have not responded to my info. requests sent through their 'Contact Us' app. Total waste of time..it's not like they never received the info. or how was the account set up and FIRST summary stating review was in progress!!!

Horrible communication.

This was a fast and easy application to fill out. But the best part was that someone actually called and I was able to speak with them about concerns with the offer, options and the process. This was my first time going out to raise capital for our business and it was the best offer of the 3 or 4 we received.

Great job!!! Thanks

Ryan reach out to me about a great loan opportunity through the SBA PPP. The process was fast, easy and stress free. He was polite and helpful and helped the process move quickly. He even checked in with me the next day.

A+ Service and transparent pricing

Great Help ! Thank you !

Very easy process, quick funding and easy to understand! Thank you!

The people I dealt with were knowledgeable, professional, and curious about my business. It was a distinct pleasure working with them

Starter one week after funding. Rather than a percentage of PayPal sales this hits you on Friday night, rain or shine. Since the intended use of this was to buy inventory that would not sell for several months (with COVID-19 maybe a looong time) half this had to be reserved for weekly payments. Presently in limbo, only the future will tell.

Best experience I've ever had so helpful!!

Matthew Volpe was extremely helpful @ patient with me through the process.

It was a pretty good experience overall. There were a couple of communication issues but it might have been more because of the email server on our side encrypting documents that could not be read by Loanbuilder which resulted in multiple solicitations for the same documents. Other than that, the process was great.