Loans 2 Go Reviews 4,086

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 738 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the ease and speed of the application process. Many appreciate the quick transfer of funds, often receiving money within hours, and the straightforward online experience. People also commend the company for being understanding and helpful, especially for those with lower credit scores. However, some customers were dissatisfied with the response time, mentioning delays in receiving replies or processing applications. A few other people also felt that the customer service was unhelpful or that the terms of the loans, particularly the interest rates, were not clearly explained or were excessively high, leading to difficulties with repayment.

What people talk about most

Service

Users describe positive interactions with service. Customers frequently highlight the quick, fast, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the simplicity and ease of the... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the fast and reliable service,... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers praised the quick decisions, speedy... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We returned from a weeks holiday to find our boiler had completely broken down. We both work full time in high pressured jobs, myself for the NHS and my husband as a planning engineer. Unfortunately w... See more

Company replied

Rated 5 out of 5 stars

Although my credit score is low I never miss any payments which could clearly be seen in my bank statements.Managed on line paperless which is good for the environment.Easy to apply and responded effe... See more

Company replied

Rated 5 out of 5 stars

I had been turned down a few times filled in the form with loans 2 gondaid just running final checks and within a hour received email saying about future payments then money into my account seemless

Company replied

Rated 5 out of 5 stars

No fuss, no stress, no repeated phone calls, just a simple online application. Money in the bank within a few hours. Excellent 👌 can't fault. Definitely recommend , great experience, very positive

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Don't waste your time with this…

Don't waste your time with this company!! Suppose to be for people with bad credit as they charge a ridiculous amount of interest but when you apply they want documents total waste of energy rhete are much better loan company's that ate hassle free and will lend you money with out fuss and a lot less interest!!!

May 5, 2026
Unprompted review
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Reply from Loans 2 Go

We're sorry to hear you are not happy with your recent experience. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Everybody’s circumstances are different, and we price accordingly. If you have any further questions, feel free to call us or email via hello@loans2go.co.uk. Thank you for your feedback.

Rated 5 out of 5 stars

Fast and no stress

Fast and no stress, I will definitely recommend Loan 2 Go to friends and colleagues

Thanks.

May 5, 2026
Loans 2 Go logo

Reply from Loans 2 Go

Thank you for the recommendation and the positive review!

Rated 5 out of 5 stars

Very easy and simple fast way of…

Very easy and simple fast way of getting the right loan amount for your need would highly recommend to use them

May 5, 2026
Loans 2 Go logo

Reply from Loans 2 Go

We really appreciate the recommendation. Thank you for the 5 stars.

Rated 1 out of 5 stars

Robbers!!!!

May 5, 2026
Unprompted review
Loans 2 Go logo

Reply from Loans 2 Go

We're sorry to hear you are not fully happy with your experience. As we have no details for you on Trustpilot to confirm your application, please can you contact us via hello@loans2go.co.uk and we'll do our best to help and advise. Thank you.

Rated 5 out of 5 stars

Very simple process

Very simple process, applied for an amount Loans to go replied with a payment plan and I accepted couple of hours later the cash was in my account.
10/10

May 1, 2026
Loans 2 Go logo

Reply from Loans 2 Go

Glad to hear everything was 10/10 for you! Thank you for the positive feedback.

Rated 5 out of 5 stars

very quick decision

very quick decision, straight forward no messing
thank you

May 2, 2026
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Reply from Loans 2 Go

You are most welcome. Thank you for taking the time to leave us a 5 star review.

Rated 5 out of 5 stars

A company that listened and didnt just…

A company that listened and didnt just take what was on paper due to adverse information and accepted the reason as to what happened and still helped me out.

May 1, 2026
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Reply from Loans 2 Go

Thank you so much for sharing you 5 star experience with us.

Rated 1 out of 5 stars

I have recently been contacted to…

I have recently been contacted to discuss an application. The customer advisor was very rude and he was even swearing. When he asked me how much I needed, I informed him £500, his response was “ what’s the point in a loan so low? Get a job and earn money you bum.” He then put the phone down before I could request to speak to his supervisor.

April 30, 2026
Unprompted review
Loans 2 Go logo

Reply from Loans 2 Go

Thank you for getting in contact via Trustpilot. The details you have mentioned above sound quite suspect. It sounds like it may be a fraudulent business using our own brand to target individuals as our team would never respond in such a rude manner. If you could provide us with more information via hello@loans2go.co.uk we would very much appreciate it. For more information on Fraud and Scams you can also visit our site for more info at https://loans2go.co.uk/recognising-fraud-and-scams/

Rated 5 out of 5 stars

Great help from everyone

Great help from everyone. really helped me out quick and easy

April 30, 2026
Loans 2 Go logo

Reply from Loans 2 Go

Glad to hear we could help. Thank you for the positive feedback.

Rated 5 out of 5 stars

Really quick and easy

Really quick and easy

April 29, 2026
Loans 2 Go logo

Reply from Loans 2 Go

We're so pleased to hear about your 5 star experience. Thanks for choosing Loans 2 Go.

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