Loans 2 Go Reviews 4,086

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 738 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the ease and speed of the application process. Many appreciate the quick transfer of funds, often receiving money within hours, and the straightforward online experience. People also commend the company for being understanding and helpful, especially for those with lower credit scores. However, some customers were dissatisfied with the response time, mentioning delays in receiving replies or processing applications. A few other people also felt that the customer service was unhelpful or that the terms of the loans, particularly the interest rates, were not clearly explained or were excessively high, leading to difficulties with repayment.

What people talk about most

Service

Users describe positive interactions with service. Customers frequently highlight the quick, fast, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the simplicity and ease of the... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the fast and reliable service,... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers praised the quick decisions, speedy... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We returned from a weeks holiday to find our boiler had completely broken down. We both work full time in high pressured jobs, myself for the NHS and my husband as a planning engineer. Unfortunately w... See more

Company replied

Rated 5 out of 5 stars

Although my credit score is low I never miss any payments which could clearly be seen in my bank statements.Managed on line paperless which is good for the environment.Easy to apply and responded effe... See more

Company replied

Rated 5 out of 5 stars

I had been turned down a few times filled in the form with loans 2 gondaid just running final checks and within a hour received email saying about future payments then money into my account seemless

Company replied

Rated 5 out of 5 stars

No fuss, no stress, no repeated phone calls, just a simple online application. Money in the bank within a few hours. Excellent 👌 can't fault. Definitely recommend , great experience, very positive

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 2 out of 5 stars

Payment too high

Payment too high

April 22, 2026
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Reply from Loans 2 Go

We're sorry to hear you are not happy with your recent experience. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Everybody’s circumstances are different, and we price accordingly. If you have any further questions, feel free to call us or email via hello@loans2go.co.uk. Thank you for your feedback.

Rated 1 out of 5 stars

Scam calls

Scam calls. Advising that I had been "shortlisted" for a loan i didn't want, need or apply for. I have not heard of this company before this scam call, how on earth did you get my contact details?

April 22, 2026
Unprompted review
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Reply from Loans 2 Go

Thank you for getting in contact via Trustpilot. The details you have mentioned above sound quite suspect. It sounds like it may be a fraudulent business using our own brand to target individuals. If you could provide us with more information via hello@loans2go.co.uk we would very much appreciate it. For more information on Fraud and Scams you can also visit our site for more info at https://loans2go.co.uk/recognising-fraud-and-scams/

Rated 5 out of 5 stars

Easy and quick

Easy and quick

April 22, 2026
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Reply from Loans 2 Go

Thank you so much for the 5 stars.

Rated 5 out of 5 stars

Its amazing customer service and…

Its amazing customer service and support if needed aswell also quick loans eligibility checked and agreement offered if accepted and the loan is yet then paid out in 10 minutes or less so I will and can really recommend them as a great lender

April 18, 2026
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Reply from Loans 2 Go

We really appreciate the recommendation and for sharing your positive experience. Thank you for the 5 stars.

Rated 5 out of 5 stars

Instant decision

Instant decision, form to complete is really simple and easy. Great team

April 17, 2026
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Reply from Loans 2 Go

Wonderful to hear and our team will be pleased to hear that too. Thank you for the 5 star review.

Rated 5 out of 5 stars

It was quick and easy I was given all…

It was quick and easy I was given all of the information I needed clearly all in all a great experience.

April 17, 2026
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Reply from Loans 2 Go

Thank you so much for the 5 stars. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great service

This company great service quick and reliable

April 9, 2026
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Reply from Loans 2 Go

Thank you so much for the positive feedback.

Rated 4 out of 5 stars

Good company to deal with

Good company to deal with, got accepted fast

April 16, 2026
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Reply from Loans 2 Go

We're pleased to hear that! If there's anything else we can do to make your experience a 5 star one please let us know.

Rated 5 out of 5 stars

Refused by others

After applying for loans with other companies and being refused, loans 2 go transferred the funds I needed.
I intend to pay off my loan early and loans 2 go, allow you to do that.
Very happy, speedy and precise.

April 16, 2026
Loans 2 Go logo

Reply from Loans 2 Go

Thank you for sharing your 5 star experience!

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