World Finance Reviews 551

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting specific individuals who went above and beyond. Many people appreciate the efficient and quick service, with some noting that the entire loan process, from application to receiving funds, was completed in a very short amount of time. Reviewers also frequently mention feeling welcomed and well-cared for, with staff taking the time to explain options clearly. However, some customers were not happy with certain aspects of the customer service and payment processes. Issues included being denied a loan after initial approval due to last-minute requests for additional documentation, and difficulties with early loan payoff options that still required paying remaining interest. A few people also mentioned experiencing rude phone tactics and a lack of understanding when communicating about late payments.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, helpfulness,... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and professionalism of the staff.... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the patience, helpfulness,... See more

Payment

Customers consistently note ambiguous experiences with payment. Some reviewers report rude phone tactics,... See more

Location

Consumers find location to be ambiguous. Reviewers mention specific branches such as the Airport location in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ladies at World Finance in Miami Oklahoma are top notch. They always do their level best to help me and other customers when we need it… they are very professional, I wouldn’t have any problem re... See more

Rated 5 out of 5 stars

Jennifer at The Schillinger Branch was excellent, extremely helpful and knowledgeable! She was personal, friendly, and helped me with everything I needed! Awesome People Person! Thank You For Your Won... See more

Rated 5 out of 5 stars

Today I got my first loan from World Finance. It was nice, Brianna is very nice, kind, oriented, quick to get the job done, I spend maybe 15 minutes in there, enough time to hand over my personal docu... See more


Company details

  1. Money & Insurance

Information provided by various external sources

Enjoy personal installment loans for every need. No need for perfect credit. Approvals in as little as an hour. Apply online now! Find a loan near me!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

551 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Outstanding service!

Porsche customer service was exceptionally phenomenal. She was very personable and very knowledgeable and professional. Keep up the great work, Porsche!

August 25, 2024
Unprompted review
Rated 2 out of 5 stars

If you want to experience bad customer…

If you want to experience bad customer service then the Winnsboro LA. Office will provide just that. Pay your loan ahead of due date and also pay over the amount due,then call asking if you can borrow a small amount. That is the recipe for an ass eating from World finance.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Macomb Illinois office.

Macomb Illinois office.

Ive been doing business with this office for many years and have never been disappointed. Jaimie and Shauna are super friendly and helpful with all my financial needs! A+++

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

A memorable experience

The ladies in the Huntsville store 3503 Memorial Pkwy NW Ste A, Huntsville, AL, 35810

Miss D’andrea , Chanel, and Victoria were lovely , vibrant , funny beautiful people . Knowledgeable of their jobs , and professional yet relatable. Whenever I walk in I’m greeted a warm welcome .

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Heather Thorpe in the Bolivar

Heather Thorpe in the Bolivar, TN office made my experience with World Finance a Great one. She was very accurate and made sure that everything was easy for me to understand also she had great customer service. I give them a 10/10 and 5 stars!⭐⭐⭐⭐⭐

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

I call and talk to Cindy Adams and she…

I call and talk to Cindy Adams and she was so nice and kind to me she told me to come by and she would help me with it and I went down there today and she a nice person and she did what she said she helped me out with the money that I needed I told her she was a great person the world needs more of people like her and the way she treated me while I was there and talk to me That's what made me feel good about being there and dealing with her she a really good person I will be going back to deal with her again because of the way she treated me and helped me with what I needed to get today thanks 👍

August 9, 2024
Unprompted review

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