Jamie was a breeze to deal with. Transparent, honest, and found the best result possible for my business loan. Consistent communication throughout the process, always willing and able to handle questi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Since 2016, LoansOne has helped Australian businesses get the funds they need, when they need them. 80+ lenders. One simple application. We do the heavy lifting so you can get back to running your business. All business loans, in one place.
Contact info
Australia
- loansone.com.au
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Adrian was excellent
Adrian was efficient, professional, thorough and helpful
Step by step guidelines and very responsive with moving forward with each stage of loan
Everything was explained, no surprises and things occurred in a timely manner
Jonas was patient and steered me…
Jonas was patient and steered me through the process. He could have become irritated with me but he maintained his professional and friendly attitude throughout. Bravo
May was very enthusiastic
May was very enthusiastic, communicative and upbeat. She got the business more than I expected and was quite patient with working with my busy schedule. Now my I’m able to expand my business with less stress
Red was an awesome help with getting my…
Red was an awesome help with getting my finance through. I will definitely be calling Red again to help me out.
Matt
My experience with Aivee has been so…
My experience with Aivee has been so awesome and amazing. Aivee was so professional and experienced at what she was doing it has just taken all the pressure off me can't thank Aivee enough for what she has done as its chasing a goal that I have had so easy.
Excellent experience getting a small…
Excellent experience getting a small business loan. Alex is a legend, helping us through the process so efficiently and getting us approved in less than 24 hours. Highly recommended!
Alyssa went above and beyond to achieve…
Alyssa went above and beyond to achieve the results. Fantastic service
I have been dealing with young Johnny
I have been dealing with young Johnny. He is very confident in his position has organised me to business loans to help with cash flow for my business very fast and effective. Always polite. If he says he’s going to call you he does
Stay far away from these guys
Stay far away from these guys. They avoid answering questions and use delay tactics. They give misleading information and hope that you will sign off before you get the truth of what you will actually be paying. I wasted hours of my time for no outcome. They give you the repayment figures that are actually on a per day basis and lead you to believe that it is weekly. Do not proceed with this company

Reply from LoansOne
A sister company of Home Sec and part…
A sister company of Home Sec and part of a wider network of high-cost credit providers. Supplying your details once appears to result in ongoing circulation of that information across related entities, leading to repeated calls and emails offering effectively the same product. Advising that you are not interested does not appear to end the contact. Instead, it shifts to another participant within the network.
In my experience, this contact continued even after I expressly requested that my details be removed and was informed by staff that this had been done. When concerns about these practices were later raised publicly, the response was not engagement or clarification, but continued contact and threats of legal action aimed at having the opinion removed.
The lending products commonly marketed by businesses in this sector are typically associated with very high interest rates and substantial fees. For consumers experiencing financial stress, this type of credit can quickly exacerbate hardship, turning a short-term cash issue into an extended and costly debt cycle.
In the current cost-of-living crisis, this approach is particularly concerning. Australians in genuine financial difficulty are more vulnerable to persistent marketing of expensive credit, despite ASIC and ACCC guidance warning that such products may be unsuitable for people already in hardship. What is framed as assistance can instead deepen financial instability at precisely the time consumers are least able to absorb it.
If you are comfortable with persistent sales contact, premium-priced lending, and your personal details being shared across affiliated businesses, this may meet expectations. For anyone in financial crisis, extreme caution is strongly advised.
Awesome customer service communication…
Awesome customer service communication was great also
Great communication
Bailey went over and above to make this work for me, and the communication was great. Very much appreciated. Thank you.
The team at loansone and especially…
The team at loansone and especially Jamie were great to deal with. The entire process was smooth, quick and easy. I was kept up to date and informed from start to finish.
Fantastic
Bailey my broker did everything he could to help with refinancing. He did a fantastic job helping me out. Very professional.
Impressed with Jamie Knight
My name is Louis Richards and most recently have dealt with Jamie Knight in getting a business loan for myself. I have to say Jamie has been an absolute pleasure to deal with. He made it all very easy from start to finish. He explained everything in easy detail to understand and made it smooth sailing. He was also very quick to respond to any message, call or email. If I was to choose any broker in the future to work with it would be Jamie Knight. I thank him from the bottom of my heart for securing this business loan for me and helping me grow my business. I am so appreciating of every aspect of the process he ran. Thankyou so much Jamie.
Quick & Clear
I am sharing my experience with Jamie for helping me out getting a Line of credit for my Business so other can benefit and the explaining of the process through out the application .
Thank you Jamie
Extremely happy customer
Jamie was a breeze to deal with. Transparent, honest, and found the best result possible for my business loan. Consistent communication throughout the process, always willing and able to handle questions I had along the way (as this was my first business loan too). Will definitely be back in future!
Exceptional Service
Bailey and Jaime at Loans One did a fantastic job in obtaining the funds I needed Super quickly.
They had my best interests at heart.
The efficient service is absolutely outstanding !!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







