Loanspot NZ Reviews 2,238

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, making the entire process smooth and stress-free. Many people highlight the exceptional customer service, noting the clear communication and personalized approach that made them feel understood and supported. The service is frequently described as fast and easy, with reviewers appreciating the quick response times and efficient handling of their applications. However, some customers also noted that the volume of emails after approval felt overwhelming, though staff were helpful in clarifying the information. A few other people also felt that the process was not very quick and efficient.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Many reviewers highlight the... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the excellent communication and... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process easy,... See more

Response time

Clients share positive opinions on response times. Many reviewers highlight the immediate and swift responses... See more

Based on these reviews

Rated 5 out of 5 stars

Idrees has made our experience so easy. Efficient and communicated fantastic the whole way through. Once again, from start until finish, Idrees made the process work as smooth as it could be

Rated 5 out of 5 stars

Dear Samuel Pickering I just wanted to express my heartfelt thanks for providing 100% best and fast loan service!Your professionalism, efficiency and excellent customer service made the entire proc... See more

Rated 5 out of 5 stars

Thank you, Anna Shepherd! You did a wonderful job, and I really appreciate your help. I had tried to get loans from other lenders, but I kept receiving the same response: "Sorry, not this time." Final... See more

Rated 5 out of 5 stars

Jessica Goplan very helpful in assisting my loan and explained everything that I couldn't understand. Highly recommend to family and friends 🧡 through Better finance company. I am so grateful 🙏 for... See more


Company details

  1. Car Finance and Loan Company
  2. Finance Broker

Written by the company

We're experts in personal lending; we've been doing this for over 10 years. We're fast, fuss-free and friendly. But what’s more important - in our book - is that we’re committed to lending to Kiwis on terms that are affordable for their current needs, as well as for the long term. When you take out lending of any kind, it’s really important that the short term goal – holiday, new car etc – doesn’t cause budget issues down the track. And that’s what our team are exceptional at – helping you secure the lending you need with a loan that your budget can handle comfortably. We also like to keep in touch so that if after some time, you can afford to pay your loan off faster, you know what your options are. It’s all about good borrowing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I couldn't believe it at first

I couldn't believe it at first. I never would have thought a loan online works. But it does, and more than that. They talk you through. I was skeptical befor. About giving my personal details, also being judged I had nothing. But you made me feel like a person. Thank you, and to Brooke my savior. Your are wonderful.

April 10, 2026
Rated 5 out of 5 stars

Fantastic service

Idrees has made our experience so easy. Efficient and communicated fantastic the whole way through.
Once again, from start until finish, Idrees made the process work as smooth as it could be

April 9, 2026
Rated 5 out of 5 stars

Just Awsome

There knowledge, advice just everything made this company awsome. Bridget went honestly out of her way to help me.

April 1, 2026
Rated 5 out of 5 stars

Feedback

Hi there, like to express my gratitude for the outstanding and fast service from your agent Oliver. Thank you so much for kind and amazing service.

March 12, 2026

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