While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Disadvantages of site: 1) Site: Sometimes I faced some bugs. LocalCryptos converted my BTC number wrongly, and show wrong amount of local currency I have. 2) Customer service: My account has been s... See more

Rated 5 out of 5 stars

LocalCryptos made buying BTC an easy and enjoyable experience. All of the other sites selling BTC seemed like an absolute frustrating nightmare! I was dreading jumping through all of the hoops the oth... See more

Rated 5 out of 5 stars

Been registered since before the name change and love the site. Only used it half a dozen times but it's built the way crypto should be: you can take the establishment route with KYC brokers or avoid... See more

Rated 3 out of 5 stars

I can’t tell you how many times I opened a contract based on the terms noted and never heard back for the other party. What do you guys do with feedback I and other users leave when canceling a... See more

Company replied

Company details


Contact info

You should know

3.5

Average

TrustScore 3.5 out of 5

289 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I don't recommend

Disadvantages of site:
1) Site: Sometimes I faced some bugs. LocalCryptos converted my BTC number wrongly, and show wrong amount of local currency I have.
2) Customer service: My account has been suspended by automatic security measures. The support team has reviewed my case and determined that the suspension should remain. Support team can't reveal why my account got suspended (but they claim I can still have access for my non-custodial wallet);
3) I met some scammers on that site;

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

LocalCryptos made buying BTC an easy…

LocalCryptos made buying BTC an easy and enjoyable experience. All of the other sites selling BTC seemed like an absolute frustrating nightmare! I was dreading jumping through all of the hoops the others provided. But this peer-to-peer option was great! This is the ONLY site I will deal with in the future.

October 7, 2022
Unprompted review
Rated 2 out of 5 stars

i need help

i need help, my bitcoin is locked to escrow. but the trad e has been cancelled.
#30069

October 6, 2022
Unprompted review
Rated 1 out of 5 stars

I was randomly suspended without any…

I was randomly suspended without any contact or reason like others after 2 and a half years of trading with 100% positive feedback, Support is useless and have not replied to my tickets nearly month later, what a joke. can you reply ticket no. is 29294

August 25, 2022
Unprompted review
Rated 1 out of 5 stars

This site is horrible

This site is horrible. It allows multiple thieves on here that steal your money. They reverse their payments and then get banned from the site so you can’t contact them again. I tried to get assistance with a refund but no luck.

September 13, 2022
Unprompted review
Rated 1 out of 5 stars

I just get scammed by seller and the…

I just get scammed by seller and the website close the case favor the scammer.
Seller says transfer through friend and family and the fund go through his account and he’s get limited by PayPal.
the money is gone from my account but I didn’t get and tokens and the page close the case. I lost my money

August 20, 2022
Unprompted review
Rated 1 out of 5 stars

Unprofessional Service

After 2 years of building my reputation on this platform with massive amounts of trade volume and 100% feedback, their system automatically “flagged” my account and the decisions to prevent me from trading anymore is final. No explanation and no reason, simply out of nowhere.

August 15, 2022
Unprompted review
Rated 3 out of 5 stars

Lack of trades

I can’t tell you how many times I opened a contract based on the terms noted and never heard back for the other party.

What do you guys do with feedback I and other users leave when canceling a trade? Do you reach out to individuals with offers that are cancelled for non-response?

I’m having much better opportunities trading on Hodl Hodl.

July 23, 2022
Unprompted review
LocalCryptos logo

Reply from LocalCryptos

We're sorry to hear you didn't hear a response back from other users. Rest assured, this isn't the typical experience on LocalCryptos. We use the feedback metrics you mention to help tackle this very problem. Users who fail to to respond to new traders automatically have their advertisements demoted and eventually delisted due to inactivity. LocalCryptos doesn't reach out to users that have cancelled trades, except to notify them that their advertisements have been delisted.

We hope you'll try LocalCryptos again soon and have a better peer-to-peer trading experience.

Rated 2 out of 5 stars

Support is useless

Support is useless. Whenever you have an issue where you require an arbitrator to fix a dispute it can take up to weeks. They'll give you that generic response of "We're sorry bla bla..", it's not a bad platform overall but their support system will be the reason people will move away from them, hope they do so cause way too many are losing money because of this.

July 21, 2022
Unprompted review
LocalCryptos logo

Reply from LocalCryptos

Thank you for your review.

Most arbitration issues are resolved within 24 hours, however some cases can take longer depending on the complexity of the case.

I'm sorry that we took longer than expected to resolve your inquiries. We will take this feedback on board and work to improve our response times.

Rated 4 out of 5 stars

I Have Good Experience With them but…

I Have Good Experience With them but after winning the $250 amazon Gift Voucher upto now haven't received it, tried texting support got a response and they went silent. Live Chart is better

July 13, 2022
Unprompted review
LocalCryptos logo

Reply from LocalCryptos

Thank you again for providing feedback to LocalCryptos, and congratulations on winning the $250 prize!
We had some issues with the gift card delivery that have been resolved since, and you've now received the prize.
Thanks for the suggestion to add a live support chat feature.

Rated 1 out of 5 stars

Full of scammers. Avoid it!

Full of scammers, thieves, the platform provides no meaningful support, but instead actively favors the criminals.
Avoid LocalCryptos!!!

July 9, 2022
Unprompted review
LocalCryptos logo

Reply from LocalCryptos

Thank you for leaving a review, even if it is a 1-star.

We would love to hear about your experience and understanding what happened, and why it is that you believe we favor criminals. Please send us an email at contact@localcryptos.com so we can learn more about your situation.

Rated 1 out of 5 stars

No help against scammers

I will briefly tell my experience on LocalCryptos.com.
In short, I tried to buy BTC from a user called "majorbtc" and I paid him using paypal. Soon after that, the seller told me he got banned from paypal, so he couldn't access his account anymore.
Obviously that's not my fault, so I asked him to release BTC from escrow. But he refused.

So I opened a dispute and called localcryptos arbitrator. After more than 2 weeks, the platform didn't solve the issue, just replied with stupid and meaningless posts.
They offer no protection against scammers, so it is recommended to avoid this platform.

Don't get fooled by the positive reviews because people got actively incentivized to leave positive reviews, as stated by Trustpilot itself.

July 1, 2022
Unprompted review
LocalCryptos logo

Reply from LocalCryptos

We're sorry to hear that you had this experience on LocalCryptos.

Unfortunately, our arbitration team asked you to provide evidence related to your dispute, which was not received within a reasonable timeframe.

LocalCryptos has never incentivized positive reviews. Every Trustpilot review about the marketplace is genuine, and we've never even asked somebody – let alone incentivized them – to leave a positive review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look