Local PCR Reviews 219

If you are considering traveling abroad this year, you must use the services of Local PCR. They are so reliable, extremely professional, and "does what it says on the tin". I have used their services many times, both in a professional and personal capacity for my company and they have not disappointed, not once! I would recommend their services 100% time and time again.

Thank You Mo and team!
Claudia

Got my test done in Hook by Rebecca. I was really nervous about the testing experience as I had heard awful things. Rebecca calmed me down and did everything with a professional manner. She was very gentle and I didn't feel anything.
Got my results in time for my flight as guaranteed. Thank you !

Excellent and friendly service. Satpreet was very gentle!

Hi it's very unprofessional today is day 7 but still i didn't get my results day 2 no one responsible please let me me know where i make official complaint i paid 210 pounds but no one accountable

Had a PCR test today at Whitewater Pharmacy today carried out by Rebecca. Rebecca was very professional and welcoming and on time. I would definitely recommend this PCR test service. Also there is a car park next to the pharmacy which is free to park in for an hour.

Quick and efficient service. They are affordable and were very helpful with explaining the process. I’m glad I went with this company instead of the others and I would definitely recommend them.

Super professional service by Rebecca here! Third time using Local PCR, every time gets a little quicker and easier.

I booked the full 4 tests (pre-flight, 2 and 8 and day 5 to release) through this company and my son also booked the day 2 and 8. So my pre-flight was rejected and I had to pay to have a 4 hour turn around quick test at the airport, my 2 worked and I got the (negative) results within 24 hrs - my son who had his 2 day test one hour later than me at the same centre, is still waiting on the results some 96 hours after the test (chased twice and sounds like they lost it but they have not confessed yet). I tried to ask them to amend my Day 8 test, as I will be in Dorset and they offered me a slot in Birmingham (7 hr+ round journey) - so I asked if they could provide a postal day 8 test and that was a No since the post is apparently unreliable (it seems fine for Boots) - so I asked for a refund so I could book elsewhere and the answer was NO despite admitting that they would use the test for other people. Poor service, manager with no power and no idea what they are doing. I would suggest avoiding this company if you want to ensure you get the tests on time and or wish to enjoy any customer service. PS the bit that did work was the actual test and the good people giving it

I needed to book a pcr test with results in 72 hours of flying to Jersey. I found a number for my local pcr testing site and was lucky enough to speak to a lady called Michaela, she was the most friendly and helpful person ever and found out all the extra information I may require for my destination. She booked my appointments on the phone and gave me the I formation I required before having the test, she has calmed my nerves of getting the correct test, look forward to having it done on Monday.

Great and professional customer service, Mo was very informative and talked me through the process step-by-step. It was really affordable compared to other companies and the results came back quickly. I would 100% recommend.

Booked day 2 and 8 test with this company as their website said results by 7pm. I even have an email from them confirming the appointment and the email very clearly states results back by 7pm.

At the appointment we were informed that it would be results by 7pm the next day and not the same day. Called the company when we got home and was informed by Michaela that it would never have been received on the same day by 7pm and that is an error on the email and on their website. According to her results take 24-36 hours to come back as they have to be sent to a govt lab and localpcr has no control over when those results will come back.

What a total scam! Didn’t need to pay £210 for a test expecting results same day per their website and could have picked a cheaper company which was transparent about it taking 24-36 hours. I will be reporting this company to consumer standards for false advertising. Shame on you for taking advantage of people during a pandemic!

Michaela was so lovely and so helpful on Thursday, couldn’t have asked for nicer service, made the experience so much easier! Will definitely recommend to my friends - thanks Michaela!

Brilliant service sorted out what we needed

I can’t believe the service I had by Bano. She was super!!!!

So quick and easy. A really great service. Thank you.

Really helpful staff, especially Max, who clarified everything that was required for my planned journey.

The best 5 stats

It took 2 hours before getting an email for the rapid test. My passport number was completely wrong. So no, not a good experience.

Excellent service my friend father died and they give PCR within 90 minutes and then my friend was able to fly back home within 120 minutes for his father funeral.