Local Print Pros Reviews 

264
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom products, noting that prints turn out precisely as expected and the fabrics feel wonderfully comfortable. People also deeply appreciate the helpful support team, who make the ordering process entirely smooth and communicate effectively while reviewing design proofs together. However, some people mentioned experiencing frustrating delivery delays and receiving a complete lack of updates regarding the status of their packages. A few other reviewers were also disappointed by sparse communication from staff or felt that certain items fell short of their quality expectations.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting excellent quality, perfect fits,... See more

Quality

Consumers find quality to be positive, highlighting excellent prints and superb materials across various... See more

Service

Users describe positive interactions with service, highlighting fast turnarounds and professional assistance... See more

Order

Customers report overall satisfaction and positive experiences with their orders. Reviewers frequently... See more

Delivery service

Reviewers share mixed experiences regarding the delivery service. Many customers highlight speedy shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service from start to finish. I had a last minute idea to order buffs for my clients and randomly messaged Local Print Pros on a weekend. Was pleasantly surprised to not only receive... See more

Company replied

Rated 5 out of 5 stars

Walked in with an idea for clothing for my business, DeafnAble, discussed, adjusted, now wearing it, all in 10 days. and at a great price and with a smile. Local, efficient, friendly, definitely going... See more

Company replied

Rated 5 out of 5 stars

Good quality neck warmer! Wait time was a little longer than anticipated but I was kept up to date with progress & received a nice free gift to apologise which was gratefully accepted! Would definit... See more

Company replied

Rated 5 out of 5 stars

I ordered a custom printed snood/neck warmer just before Christmas with a view to placing a bulk order for a motorcycle club. The proof for my design was produced and sent to me very quickly. Unfortun... See more

Company replied


Company details

  1. Digital Printer

Written by the company

We print everything from clothing to banners we're your local printing and embroidery professionals. No minimums, no hassle and 100% satisfaction guaranteed. It’s our mission to ensure that the prints you want are done to an expert level with local level communication.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(264)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service, quick, easy and great product.

Thank you so much. I ordered neck warmers, i sent our logo in and the design options were sent to me within a day, it was quick, easy and so helpful. From the original contact to the finished custom product was simple and supported. Brilliant value for money. Fantadtic service. Our bike club are so pleased with the club neckwarmers. Would love to show you a photo.

May 9, 2025
Rated 5 out of 5 stars

Exactly what I was looking for.

They were able to do exactly what I asked for. Very easy to use. I uploaded the image I wanted to use… they sent me a proof to show what it would look like, I particularly appreciated that. Once I approved it, it was done and sent out. Excellent service would definitely use them again.

April 27, 2025
Rated 3 out of 5 stars

Good Product but prepare to be more than patient waiting for it

can't fault the product the coat is warm and looks great. only issue is the timescales it takes to get it. website said 4 weeks and I got it after 7 weeks.
I got told it was still waiting to come from the supplier before it could be embroidered, it arrived and was printed and not embroidered so not sure what happened there

February 26, 2025
Rated 3 out of 5 stars

Quality clothing, same about the sizing

The hoodie is good quality but I struggle with the sizes. A previous jacket was too big in medium and I had to order a small size. This hoodie was ordered in small but it is too small. It is advertised as general male /female clothing but I dought a male would be able to wear this, maybe a youth.
Long waiting time as well. Just under seven weeks

January 5, 2025
Rated 1 out of 5 stars

Waiting since October

I competed in a race in October, decided to order a hoodie and t-shirt which I did in the 21 October. To date (6 Feb 25) I have yet to receive it. Everytime I email I get told they are despatching it at the end of the week.

This review maybe amended if I ever get my order but if you ever see this company when ordering anything, I wouldn’t recommend

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

unbelievably rubbish customer service..

My order was for a sample printed snood ordered, mocked up and agreed on 13th December 2024 but not actually delivered until almost the end of January 2025.
There was no communication regarding the delay in delivery. I tried to call and email with no response.
As a first impression for a new customer from a potential new supplier to say the term "could do better!" just doesn't cover it really.
To this day I have still not had any comms from you. As you can probably guess I am looking too take my business elsewhere.

December 11, 2024

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